Customer Reviews for Greater TN Truck Repair Inc
(Distribuidor de U-Haul del vecindario)

75 comentarios

2612 Scruffy City Way   Knoxville, TN 37914

(865) 523-4394

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(865) 523-4394

2612 Scruffy City Way
Knoxville, TN 37914

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
3.0

Receptionist was very nice and everyone was super helpful

Brent M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
2.0

Get my drop off time and location correct so that I don't have to spend an additional 40 minutes driving to drop off the rental, even though I said multiple times where I wanted my return and at what time.

JESSICA C. 
Clasificación:
4.0

The map shows the wrong location for this return location. Beware! Don't go by the map, but call and get directions.

Mark E. 
Clasificación:
3.0

The staff was excellent. This was not the location I selected for drop off UHaul changed my location. I went to the location on my paperwork and noticed my app had a different location.

Jerry Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
2.0

When I went to the Uhaul site to complete the pre drop off, it listed a different drop off location than the Scruffy City Way. I could not get ahold of anyone at the Uhaul number (I had to wait and wait to get a person to talk to and still didn't get anyone. When we went to the Scruffy City drop off location we weren't sure to go, because I wasn't able to get ahold of anyone on the main Uhaul number and when trying to return it online it listed a different drop off location (so I couldn't finish the online drop off return). The gentleman that we dropped Uhaul off to was helpful, however, if he wasn't there we wouldn't have known what to do. Nobody in office.

ANDREA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Very nice people

Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

Truck clean. Friendly employees. Easy rental and drop off. Will def be back to this location.

JEFF M. 
Clasificación:
1.0

The UHaul rep told me that I had a 4-day rental for a trailer for $130 and that if I dropped it earlier than 4 days, it would be pro-rated. I asked that if I returned after 2 days, my charges would be roughly $65. She told me "yes." Turns out this was not true. When I dropped in Florida the next day, they said it was a flat rate no matter how long I kept the trailer in those 4 days.

Gregory C. 
Clasificación:
2.0

There should be a sign explaining the phone check in process

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Woody H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
2.0

The place was so busy at drop off that the trailer didn't get checked in until 3 days later which resulted in me being charged for two extra days. I noted this to the suggested reply e-mail address and never did get a response. I finally called and after a lengthy wait and lengthy phone conversation was told someone would respond in a few more days. In the meantime we went back to the drop off location and they made the correction and refunded my money. A lot of hassle on my part.

Alan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

They made it cheaper than the place I called to get the same type of truck.

Charles B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
5.0

Great job very helpful on drop off and a place to eat dinner 5 star

CLARENCE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

rodney K. 
Clasificación:
1.0

location was full of mud and truck was dirty... No good signs on where to go either... Sketchy looking place

CODY B. 
Clasificación:
5.0

very nice fast rental and return.

BRYAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
1.0

It looked scary when we pulled up. There were dogs tied up on ropes, and people living in RV's in the fenced in junkyard. I would have been frightened to go to this place alone. THank goodness my parents accompanied me. I am not happy about this entire experience. I would like my money back.

KATE S. 
Clasificación:
5.0

There was a last-minute schedule change between U-Haul locations, and Jeff took care of me to keep me on track for all the downstream appointments. Top-notch in my book- thank you much!

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN P. 
Clasificación:
3.0

It was a little confusing knowing where to go to find an office. No clear signage.

Derek F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
3.0

I went to this location in need of a 12 ft trailer the only one that they said was close was over 60 miles away so I took a 5 by 8 trailer and only 2 miles away was another u haul place that had 5 12 ft tarilers on lot.I would like to have a number where I could call to get the nears locations.I do plan to use your equitment a lot this year.

DANNY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

very cool

EDDIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

Awesome

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Excellent people to do business with, would use again when needed. thanks

charles S. 
Clasificación:
4.0

Terrible experience with the truck breaking down, but the staff was great.

KENDA M. 
Clasificación:
5.0

Jeff at Jeff towing location was great. Had it not been for him I would have cancelled my reservation. The lady kimberly at rutledge pike was horrible. She did not have any answers to any of my questions and thats where I had my reservation. I'm glad I went to Jeff with jeffs towing.

BILLY R. 
Clasificación:
5.0

Awsome. Came to work at 5am to rent me the trailer.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg D. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

LucernenValley turn in went smooth,personell knowledgeable. We wanted to make a claim for lost time due to towdolly problem but were told that no place on the paperwork or computer allowed such an annotation. Was told by someone we spoke to on 800 # that we would submit our claim at turn in location but this apparently not true.

Ann W. 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALD C. 
Clasificación:
3.0

FROM BOOKING THE TRUCK THEY GAVE ME WRONG INFORMATION, I WAS GIVEN WRONG INFORMATION ON THE STORAGE UNIT.I WOULD NOT RECOMMEND U-HAUL TO ANY ONE OR EVERY RENT ON A AGAIN

debbie K. 
Clasificación:
5.0

No need for improvement. Great communication, very friendly and helpful, easy transaction.

TEYSHA G. 
Clasificación:
5.0

It is a little hard to see where the office is

Dean F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

Facilities not as esthetically appealing as some but personnel were knowledgeable, friendly and helpful and equipment worked great.

CHUCK K. 
Clasificación:
3.0

Could use better signage pointing to back of larger buildings.

MARK S. 
Clasificación:
2.0

Pickup location was a ways from where i requested to pick up, and i passed several pickup lots on my way there. It was also in the back of a repair yard, and pretty sketchy looking. The people were nice and helpful, but when i saw the place at first, i considered going to a different location.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY L. 
Clasificación:
2.0

Equipment was fine, but the location way hard to find, junky and full of "stuff" - hard to get truck out, etc.

PATSY L. 
Clasificación:
2.0

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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