Comentarios del cliente para Grease Monkey

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Grease Monkey

Grado total:

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Chris G. en

Grado:

The person in charge (I think the manager) was extremely rude, I honestly think he hates doing the U-Haul part. He was rude at pick up and worst at return, he didn’t even go outside when there wasn’t any customers in the waiting area at all, than he charged me for an extra night hoping I wouldn’t notice, when I did and confronted him about it, he said it was nothing he could do and that I had to call the 1 800#. I will never consider going back to this location!

jeff S. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

david B. en

Grado:

El cliente no dejó un comentario.

Patricia C. en

Grado:

There needs to someone dedicated to the desk to minimize the wait time for service. Overall pretty good customer service experience.

Timothy W. en

Grado:

Trailer was clean, but had almost no brake fluid, so had very little brake function. Employees very busy with main business, had to wait 25 mins to check in and uncouple the trailer.

Carolyn D. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

I was a bother to the personnel, no inspected the equipment with me and I had to hook the trailer myself. No safety inspection, no one else was around. Will never go back to this location again, would rather drive out of my way next time. One of the rear lights were not working, but did not have it fixed as it would have been too big of an inconvenience to the staff.

KHIARA J. en

Grado:

El cliente no dejó un comentario.

michael J. en

Grado:

El cliente no dejó un comentario.

Rene W. en

Grado:

El cliente no dejó un comentario.

martha W. en

Grado:

El cliente no dejó un comentario.

Rene W. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

Hair on seats, cigarette ash all over the interior, and overly sprayed down with Green stuff or something. Van had under 6000 miles on it and smelled like a old worn out vehicle. THEN when I returned it the APP wanted to make sure I Left it clean even though it was filthy when I got it. I have rented this same style Van from Millers twice in the last month down the street and it smelled like a new vehicle and was clean. I had to live with this smell for 5 hours moving my daughter.. thanks for that.

ralph H. en

Grado:

Not anything to do with the locations. We had a tire issue on the interstate. John Bailey spotted us on his way home and stopped and replaced the tire before your call center could dispatch someone. He's awesome in our eyes. Dropping the trailer was an issue. I had to go to three different uhaul locations before they would accept the return. Not good business.

Christopher J. en

Grado:

Easy to work with and very helpful and friendly!

Kim F. en

Grado:

El cliente no dejó un comentario.

Kathryn S. en

Grado:

El cliente no dejó un comentario.

Bonnie M. en

Grado:

El cliente no dejó un comentario.

Marianne B. en

Grado:

First I was charged too much and was told it couldnt be changed, I told him to back space. The truck had the oil light on and used more fuel Im sure. I went 35 miles. There was no odometer showing so I clocked it on my phone. They said I went 52 miles and charged me the 10.45 more. They said they never do refunds even if you have too many miles estimated. They said if I have issues take it up with UHAUL. It was like pulling teeth. This was my second time there and LAST

Edward H. en

Grado:

make it clearer where you can return the truck there is more parking in the uhaul storage area, while parking a large truck would be very difficult if you tried to do it directly on the Grease Monkey lot

Charles R. en

Grado:

El cliente no dejó un comentario.

Eric P. en

Grado:

El cliente no dejó un comentario.

DENNY L. en

Grado:

Blow pollen out of trailer.

Don M. en

Grado:

We’ll be back ??

Kathy G. en

Grado:

El cliente no dejó un comentario.

Shanna L. en

Grado:

El cliente no dejó un comentario.

Nelson H. en

Grado:

Had to go back for my 12 blankets... I forgot to check and so did they.

David S. en

Grado:

Great service at location. Easy pick up/drop off location. helpful staff. Had services performed on my personal vehicle while renting the Uhaul truck.

David H. en

Grado:

El cliente no dejó un comentario.

randy V. en

Grado:

El cliente no dejó un comentario.

Marvin H. en

Grado:

don't wait till the day before departure to say different location for equipment requested

George B. en

Grado:

El cliente no dejó un comentario.