Comentarios de los clientes para Grand Rental Station

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Grand Rental Station

Clasificación general:

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Maxwell J.
Clasificación:

I resent seeing staff throw on their masks as I enter, it makes the vehicles seem like potential health hazards. The gentleman serving me was masked right away but his colleague wasn't.

Melanie H.
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Easy to get to, self drop off and was a simple process

Joseph F.
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El cliente no dejó un comentario.

Cynthia C.
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Very efficient. Accessible.

Jule B.
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El cliente no dejó un comentario.

Kimberly O.
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El cliente no dejó un comentario.

DEAN H.
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El cliente no dejó un comentario.

Jeff S.
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El cliente no dejó un comentario.

Steven D.
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Easy preapproval, fast service when picking-up and returning equipment.

steven S.
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El cliente no dejó un comentario.

wendy W.
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El cliente no dejó un comentario.

TIMOTHY F.
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The gentlemen that waited on me were quick and efficient in covering everything and getting me on the road in record time. Which I appreciated that.

Ann W.
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Very nice customer service.

Peter T.
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El cliente no dejó un comentario.

Nicholas P.
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El cliente no dejó un comentario.

Douglas W.
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El cliente no dejó un comentario.

Joe L.
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El cliente no dejó un comentario.

Deborah S.
Clasificación:

I noted at pick up that the vehicle was dirty and had a smell. Then at check out I marked that the vehicle was dirty and had a smell so that it was NOT ready for another family to use and I was charged $25 to clean the vehicle. I cleaned the vehicle of my debris, but I should not be charged for someone else's debris.

kenneth R.
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El cliente no dejó un comentario.

stephen H.
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The cab floor was pretty dirty, had discarded toothpicks, dried muddy water etc. Roof of cab was splattered with soda. Otherwise clean, full, ready to go.

Kristopher R.
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it was a very easy transaction to get the truck

Brian N.
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Don't leave equipment in the truck that I didn't request - a dolly was strapped in the back that I had to pack around, since it was a one-way rental and I didn't open the truck before I got home.

Tami E.
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El cliente no dejó un comentario.

Michael S.
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Cure COVID 19. Everyone will be happier. Lol

Stacy C.
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El cliente no dejó un comentario.

PATRICIA T.
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Windows and mirrors were very dirty. I had to clean them before I could drive the truck. Also, when rolling down the window, the handle falls off.

William L.
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The rep I worked with was great. The complete waste of time that occurred prior to me picking up the vehicle was beyond frustrating and really pissed me off. I get told the vehicle will be ready at 830 am at the loca

ALEX B.
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Online check-in didn't work but someone was there and came out before the store even opened to help get me checked in and on my way.

Craig V.
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Check in was great, very friendly

Gary C.
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El cliente no dejó un comentario.

Kristine C.
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The whole process was smooth!

Daren M.
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El cliente no dejó un comentario.

Adam B.
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El cliente no dejó un comentario.

Krystal S.
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Very quick and easy. Highly recommend

MARY C.
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El cliente no dejó un comentario.

Bradley E.
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People are excellent.Equipment clean and ready to go.

Gary C.
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El cliente no dejó un comentario.

Brittni H.
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El cliente no dejó un comentario.

Bob V.
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Oil light was on when I picked it up?

Ken L.
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El cliente no dejó un comentario.

mike W.
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El cliente no dejó un comentario.

Gary C.
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El cliente no dejó un comentario.

kevin V.
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There was mud on the driver side floor This thing was not wiped down and sanitized the steering wheel was sticky it's Covid pandemic don't you guys have regulations I see the trucks coming and going in the morning before they opened no one sanitize the trucks Good thing I brought A sanitation kit with me

BEN J.
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Tell customers the location will be closed at the selected pickup time and checkin will be required through an app.

Jake L.
Clasificación:

Very nice people. Rental without an issues!!

KEITH V.
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Well I was pissed at first when it told me that I only had 3 hours..when I thought I had rented it for 24 hours..ran back to uhaul.."Gary " helped me ..even though they were closed..he told me don't worry..24 hours later no need to worry I had it for 24 hours good job gary

CHRISTOPHER L.
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El cliente no dejó un comentario.

Sharon K.
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El cliente no dejó un comentario.

Corey K.
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El cliente no dejó un comentario.

JOSUE S.
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El cliente no dejó un comentario.

Nancy T.
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El cliente no dejó un comentario.

Elaine B.
Clasificación:

Easy to rent great rates and excellent customer service. I use uhaul and no other company when I have to move because no one else compares. Keep up the good work!

Garrett D.
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Fantastic experience. Grand Rental Station is great. Made the whole experience insanely easy.

Vicky S.
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I was treated unkindly. The man that was assisting me when very aggravated. The dolly I initially selected was an appliance dolly for $10.00, the man said that I would not need that type of dolly as it's lip is small and would not be affective for boxes. The man walks away and brings me a $7.00 dolly. I asked for a corrected invoice and was told he doesn't have the time to do that I said that is very unprofessional, he said lady I can reach in my pocket and give you $3.00 if you want.. I was very upset I felt belittled. I clean the truck myself which had wood shavings all over it. Right is right, and for a business do disregard and then be bullied by a man that obviously feels he is superior.

Michael W.
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El cliente no dejó un comentario.

dawn K.
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Nothing. I had fantastic customer service!

coua V.
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El cliente no dejó un comentario.

Gao T.
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El cliente no dejó un comentario.

Ashwin V.
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Nothing much, it was a very smooth experience. Staff was polite and the truck was in good shape. Thank you!

Grand R.
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El cliente no dejó un comentario.

Gary K.
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El cliente no dejó un comentario.

Daniel R.
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Good friendly service. We were well taken care of, thank you.

Dawn Q.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Linda R.
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El cliente no dejó un comentario.

Gian P.
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Service was quick, easy, and social distant compliant...I was very impressed!

Michelle L.
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El cliente no dejó un comentario.

Theodore S.
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El cliente no dejó un comentario.

Sara W.
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I'm glad you called a few days prior so I could set up the app before I arrived.

Christine V.
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El cliente no dejó un comentario.

Steve G.
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El cliente no dejó un comentario.

Elizabeth M.
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Did the online check out and it was simple and easy and fast

Christopher A.
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El cliente no dejó un comentario.

Stacy W.
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El cliente no dejó un comentario.

ryan H.
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Nothing it was great. Very nice people

Dennis B.
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El cliente no dejó un comentario.

Michael W.
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El cliente no dejó un comentario.

cathy V.
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The pick up location was great. The rest of the U-Haul experience was terrible. With talking with people it seems that is your normal. Very sad

Todd S.
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For U-Haul rental, Grand Rental Station does a great job of getting you in/out quickly at pickup and drop-off. Friendly staff who treat me like a valued customer. I won't go anywhere else in town.

Kurt V.
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El cliente no dejó un comentario.

DINO H.
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Everything went very well! Thanks

Bryan F.
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Fast and friendly. Very easy to work with!

Christopher G.
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Right on top of fixing the mistakes so we did have an overall good experience but did take more time than estimated

mark P.
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They are spot on with good customer service

Paul V.
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El cliente no dejó un comentario.

Vicki B.
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Nothing to improve excellent people to work with.

Jason B.
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El cliente no dejó un comentario.

Terry P.
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El cliente no dejó un comentario.

Tracy R.
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El cliente no dejó un comentario.

Daniel F.
Clasificación:

The rental station was not organized. I made reservations over a month before and they still did not have the truck ready. We had to wait over a half an hour to get the correct truck for the move.

Akili Kakawana E.
Clasificación:

El cliente no dejó un comentario.

mark B.
Clasificación:

El cliente no dejó un comentario.

Skylar C.
Clasificación:

See above.

Douglas P.
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El cliente no dejó un comentario.

Steve S.
Clasificación:

El cliente no dejó un comentario.

Andrea K.
Clasificación:

The key lock box did not open. The clerk at the store had to break it open for us as he was leaving after the store closed. If he wasn't there, we wouldn't have been able to access our key.

terry R.
Clasificación:

My reservation was in error but with a little effort everything was cleared up and all was well

Rocky S.
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El cliente no dejó un comentario.

ROGER W.
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El cliente no dejó un comentario.

Sara D.
Clasificación:

This was a great experience. I have rented numerous UHaul vehicles in the past year, and this is the first time at Grand Rental Station. Hands down the most efficient, friendly and easy to work with. Thank you for making it such a smooth process.

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