Very nice customer service. The rates were good
PETER S
Customer Reviews for Gottis Custom Creations
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The agent was very helpful and accommodating.
Glenda WNada
ROBERT MMr & Mrs.Gotti are outstanding, they know their trucks, they are well maintained, they explain the process of the rental they go above and beyond customer service, all their employees are friendly and professional i would definitely recommend this location to anyone
DINO GStag was very friendly and explained the vehicle thoroughly.
RICHARD MVery Polite & Professional ! Will always be my go to !
HAILEY PABSOLUTELY THE BEST PLACE TO GO THEY ARE BOTH SO VERY NICE AND UNDERSTANDING
SAVANAH BEverything went smoothly from pick up to return.Friendly and helpful staff.
NATHAN MNada
LESLIE HThis location went above and beyond to help make my move as smooth as possible. I highly recommend!
YOLANDA DNothing. Great experience renting at this location.
ALEJANDRO BThis is my second U-haul rental in 2 years. From now on, I will choose U-haul for truck rentals. Both experiences were great. For this one, I got a call from a representative the day after I made the reservation, informing me that I could pick up the truck in my own city instead of driving to another like I did before. I didn't know that before they called. They sent me a link to upload my driver license before pickup which made it so quick and convenient. Thank you, U-haul,.
AARON CGreat service
linda gGreat Service!
SAMUEL TEverything at this location was spot on. Fast, friendly. Couldn't ask for anything better.
ROGER SWe had absolutely great and professional service with everything involved! Was surprised at the Fuel Economy of the van we rented.. nice surprise. This is the third time using U-Haul.. second time at this same location.
SHANE LExcellent customer service ! They have a lot of different trucks and trailers and the entire process went smooth and efficient. Se los recomiendo a todos.
EDWARD TNice customer service!
Brendan HNothing bad to say.
TONY MFast service; very efficient.
KIM BGreat service, great equipment
Gordon NGreat customer service. Thank you
JONATHAN VNot a thing!!
BARBARA KEverything handled by phone and email due to hurricane weather. But the phone calls were handled friendly and professional.
Gwendolynn CQuick and easy!
CHRISTIE CProcess was smooth and hassle free. I will be back again in the future.
JASMINE SMy experience was hassel-free; respectful, prompt, friendly & professional
JOSSIE EVery respectful and professional
Kenneth DProfessional, courteous and friendly staff! Awesome
Carolyn RExtraordinario servicio al cliente
Donald CWe are extremely happy with your service! You treated us like we were part of your family. You demonstrated such compassion for the work you do and you care about the customer experience and total satisfaction. We will call on you again for our next move!
Barbra PCan't remember her name but she was amazing. We will definitely go back to this location!
April AEveryone was extremely nice. The truck was there unlike other locations I used in the past. I recommend using them.
Anna PI had too much trouble renting a two wheel dolly from you guys I called this address 2215 & 2107 Sedwick Rd Durham, NC 27713 United States from you guys to reserve a dolly that they told me was already reserved and when I got to the address they told me they didn't have any reservations in my name I asked if I could reserve one right now and they told me they didn't have any dollies available in the system but outside the store there were two dollies available to rent but they couldn't rent them to me because they didn't appear in the system then they told me to go to another location when I got to the other location with my reservation ready that this was my reservation number Thank you for your reservation. Your reservation # 90813654 can be viewed/edited on the U-Haul App here http://uhaul.com/s/623303ECD0 and I had everything ready, they told me the same thing, that they have my reservation but that they didn't have any dollies available. I suppose that if they don't have any dollies available, why would they approve my reservation for something that they don't have available? Finally, I had to go to their location in Mebane where I was able to rent it after 3 hours of trying at 3 different locations.
diego hIt was easily identifiable that this was the location I needed to park and where the key drop off box was
Jeffrey ANothing at all. Would definitely recommend
RHONDA DThis location / person can`t do anything about the damaged equipment we had. At least this person was listening and put the equipment for repair. This is how it should work - on the other end I would suggest that every equipment should have a quick check before it will get rent out again.
Andre TI think everything was just perfect and I would definitely recommend you all to family and friends.
Barbara HGotta in mebane nc was an excellent rep for uhaul... he took his time and explained everything to me and was more of a friend than most of my friends. I would definitely suggest renting from him . Awesome team in mebane nc
William PLet them know when and where they can drop the equipment And what time you are closing
Mike PEvery one there was extremely polite and the service was awesome. Ty for your professionalism and courtesy
Melvin TThe staff guided me on after hours self drop off of the transport trailer, and they did a fast check out of the truck when I returned it on the next day during regular business hours.
stephen mOne of the best drop offs I've experienced. Quick and accommodating.
Jeff PThe people at the pickup location were wonderful. Very friendly and helpful and I would highly recommend.
Stephen ZRachelle was super efficient and the vehicle is the cleanest Uhaul I ever rented; windows recently cleaned, interior and back very clean
TROY H