Customer Reviews for Goodes Texaco
(Distribuidor de U-Haul del vecindario)

Clasificación:

5.0

Quick and professional - in/out in minimal amount of time.

Clasificación:

5.0

Great peolple to deal with.

Clasificación:

5.0

Judy is amazing. She goes out of her way for us!

Clasificación:

5.0

Great experience easy in and out.

Clasificación:

1.0

When picking up the guy there was rude, unhelpful. And just seemed annoyed that he had to deal with u-haul stuff. He did not represent the brand well. The lady that was there when I dropped it off was really sweet and was great to deal with.

Clasificación:

1.0

Reservation was clearly made for turn-in at Van, Texas as indicated on this questionnaire. However on arrival for turn-in, I was told the contract was for Eastland, Texas and I was charged $50.00+tax to turn it in at Van.

Clasificación:

5.0

Quick and efficient

Clasificación:

5.0

Everything was great. Quick check out and easy return.

Clasificación:

4.0

I had to go 20 miles out of my way to pick this truck up because the one I originally booked wasn't at Canton. So it cost me additional mileage. I'm fairly convinced that was on purpose so you could make more money.

Clasificación:

5.0

Not one thing. It's hard to improve on service that has no flaws. A real hometown type of place for rental services.

Clasificación:

5.0

Very friendly

Clasificación:

5.0

Easy to drop contract and keys into drop box.

Clasificación:

3.0

I would recommend this location as a pickup point not a return since Uhaul is not moving the jam packed equipment out. These are the most helpfull and nicest people to deal with but the lot is full of your trailers. This is the third time I have tried to return trailer somewhere else but after having paperwork in hand showing Athens TX I received text to drop off in Van. ARGGGGG!

Clasificación:

1.0

The trailer I rented was the wrong kind for the car I was going to haul. I couldnt use the trailer but she made no effort to get the right kind or to give me my money back. Wont ever go back.

Clasificación:

3.0

Lot already full of trailers and it was muddy

Clasificación:

5.0

Very nice personnel that work There and very helpful on information if needed

Clasificación:

1.0

Fully tighten down the tailer to the hitch and make sure all lights are working. After leaving the lot we realized the electrical cord was cut and had go buy a replacement and repair. And 100 miles into our trip the trailer came off the hitch going down the road

Clasificación:

3.0

If a reservation is made it should take 15mins to sign paperwork hook up to trailer and be on the road , not 45 mins.

Clasificación:

4.0

Clean your office and give a clean seat to sit on. It was raining that day, and you retrieved the trailer for me. Thank you .

Clasificación:

5.0

The whole experience was great.

Clasificación:

5.0

There is nothing needing improvement. I have done business with this location many times, and they are always friendly, courteous, professional, and efficient.

Clasificación:

5.0

I cannot think of anything that would be needed to help the next customer. I have done business with this location many times, and have had a good experience every time.

Clasificación:

2.0

Make sure they have their schedules fixed

Clasificación:

5.0

Nothing I can think of.

Clasificación:

5.0

Nice Judy the mgr was so helpful.

Clasificación:

5.0

Simple and easy> Everything good.

Clasificación:

3.0

Designate area to leave trucks.

Clasificación:

5.0

Quick, easy, and helpful.

Clasificación:

5.0

Great

Clasificación:

3.0

The auto transport was great! Easy to use.

Clasificación:

5.0

With receipt, credit extra gas in tank. No complaints about vehicle or equipment !

Clasificación:

5.0

Very sweet people here. It's always a pleasant experience. Great folks to do business with,

Clasificación:

5.0

Very good experience, no wait, great service.

Clasificación:

5.0

Nothing . Easy to pick up and drop off.

Clasificación:

2.0

personnel not helpful

Clasificación:

5.0

Goode's Texaco always provides excellent service!

Clasificación:

5.0

The hitch lock really needs some white lithium grease applied. It might be difficult for a person with arthritis or some other issue to properly crank it down or loosen. Everything else was great!

Clasificación:

2.0

We had to wait for them to sweep out the back, but am very satisfied.

Clasificación:

5.0

Not a thing. Judy and Lesley run a very efficient operation. They have been honest and helpful from the beginning of our business relationship. We don't want to rent Uhaul from anyone else.

Clasificación:

4.0

Just keep on doing what your doing! Very friendly. Very helpful!

Clasificación:

5.0

Great customer service.

Clasificación:

5.0

I have rented from this location multiple times. My experience has been consistently good, so I cannot think of any improvements to suggest.

Clasificación:

5.0

Steve, the manager was a good help. Definitely will recommend the location to everyone.

Clasificación:

5.0

The Goodes don't need to change a thing, they are topnotch.

Clasificación:

5.0

Have more than one trailer on the lot. Got the last one they had.

Clasificación:

3.0

Reservation to pick-up equipment was changed at last minute. Had to drive over 30 miles and back track to get equipment.

Clasificación:

4.0

Keep on keeping on

Clasificación:

4.0

Please read remarks above.

Clasificación:

2.0

Extremely overpriced mileage and incredibly stressful. I will load a horse and buggy before attempting to use a U-Haul for a measly 3 hours ever again. Pricing should be prorated based on usage time. Full price for 3 hours, and a mere 60 miles round trip gives me incredible buyer's remorse.

Clasificación:

5.0

Really nice people

Clasificación:

4.0

They were preparing g to close when I arrived in bad weather. They were prepared and helpful in every way.