Customer Reviews for Goodes Texaco
(U-Haul Neighborhood Dealer)

292 comentarios

172 E Main St   Van, TX 75790
(Hwy 110)

(903) 963-5874

Horario de oficina

  • Mon-Fri: 7 am - 5 pm
  • Sáb.: 7 a.m. - 12 p.m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(903) 963-5874

172 E Main St
Van, TX 75790
(Hwy 110)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 7 am - 5 pm
  • Sáb.: 7 a.m. - 12 p.m.
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was great

Kirk S 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM J 
Clasificación:
5.0

Everything and everyone was great 👍

JAMES B 
Clasificación:
5.0

Attendant checked the trailer and complemented me on a clean trailer. I suppose one person's clean is not the same for everyone.

TONY H 
Clasificación:
4.0

El cliente no dejó un comentario.

corey l 
Clasificación:
5.0

El cliente no dejó un comentario.

George B 
Clasificación:
5.0

I did not interact with any personnel as it was closed, hence the no on that question. The gal I called at U-haul qalked me through exactly what i needed to do to get checked in.

SHERRY L 
Clasificación:
5.0

Miss Judy was so helpful.

GREGG F 
Clasificación:
5.0

I had an outstanding interaction with this location, and I would highly recommend them to anyone that is looking to rent a Uhaul to move. The customer service was outstanding, and the location for us was great.

JOHNNY C 
Clasificación:
5.0

Friendly and professional location. They went above and beyond to help.

Michael F 
Clasificación:
2.0

My husband and I went to this facility to rent a uhaul as we are moving from Ben Wheeler to Bullard. We expressed the to the lady at the counter that we would like to drop the truck in Bullard (zip code 75757) 3 miles from our house. However, when it came to drop off truck they had put the wrong location that we asked, and the form stated a random address in Tyler and we were charged an additional 20 dollars. Although we returned the truck full and under the 48 mile mark stated. They were also not very informative when we asked for the price difference and made us feel as if it was an inconvenience to check the difference. We have used uhaul to move in the past and this experience was very unpleasant. When picking up and dropping off. Moving can already be stressfull and the uhaul was just added stress to the situation unfortunately this time.

carrissa b 
Clasificación:
5.0

Marine was very nice and kind of good super service)))

TALGAT I 
Clasificación:
5.0

El cliente no dejó un comentario.

NICKLAUS R 
Clasificación:
1.0

First issue was that my pick up location was changed the day before pick up to a different town. Then I checked the truck out, used it, and then the situation got worse. I received two different drop off locations. I returned the truck to the first location I received via text but the app showed a different drop off location. Then I was informed that the truck I was driving and the truck used on contract did not match and I the total amount of miles I drove was 28,000+. I had to wait at this drop off location over an hour to get to talk to someone and then get everything fixed. This made me late for the appointment and I had to reschedule. I typically have GREAT experiences with U-Haul but this one really set me back an important appointment to see a new house and was overall frustrating.

Kyle R 
Clasificación:
5.0

El cliente no dejó un comentario.

Marci I 
Clasificación:
5.0

We dropped it off when it was closed but had no issues.

Tiffany B 
Clasificación:
5.0

El cliente no dejó un comentario.

MAX D 
Clasificación:
5.0

No improvement necessary. We have used them several times for moving large pieces and have always been pleased.

Sarah A 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B 
Clasificación:
5.0

El cliente no dejó un comentario.

David M 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucero R 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE O 
Clasificación:
4.0

El cliente no dejó un comentario.

Clayne B 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie G 
Clasificación:
5.0

I have rented trailers from this location on numerous occasions. The staff is friendly, helpful, and professional. I have always had a positive experience.

Edward L 
Clasificación:
5.0

Only issue I had was the U-Haul truck didn’t have ac and it was 100+ degrees outside and I wasn’t told it didn’t work

Chandra C 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron C 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne P 
Clasificación:
5.0

No issues

BRIAN P 
Clasificación:
5.0

Rental Facility was GREAT, MIRANDA was SUPER helpful. App failed 3 times at clean up load. Facility tells me the website was down also.

Matthew M 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig O 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell D 
Clasificación:
5.0

The owner was very gracious and called me to review our bill. I misunderstood some charges and we were charged less that I thought! I loved that this was a locally owned business! They were a pleasure to deal with! ¡Gracias!

Marci I 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY H 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE S 
Clasificación:
5.0

Was very helpful with everything. Was treated very nicely. Great place to do business. Would recommend to all.

JUDY F 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C 
Clasificación:
5.0

Great experience.

TONY H 
Clasificación:
4.0

El cliente no dejó un comentario.

JARED H 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny t 
Clasificación:
5.0

Very friendly and helpful.

Nol J 
Clasificación:
5.0

El cliente no dejó un comentario.

James K 
Clasificación:
5.0

El cliente no dejó un comentario.

John K 
Clasificación:
5.0

Goodes Texaco is great 👍

Jason C 
Clasificación:
2.0

Not enough parking and was unsure where to leave it

Brent W 
Clasificación:
5.0

Very, very friendly!!! Service was quick and easy!

Gayle S 
Clasificación:
5.0

Great experience dropping off equipment

James J 
Clasificación:
5.0

Great drop off experience, even added the additional miles it took to make the trip so I would not be charged extra.

James J 
Clasificación:
4.0

El cliente no dejó un comentario.

john m 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy N 
Clasificación:
5.0

The customer service in Van Texas was professional and thorough. A great representative for your company. She was very nice, friendly representative that was interested in listening to my unfortunate experience and lack of professionalism from my pickup spot in Columbia City Indiana. She had give me a number to call and I will do so today. Thank you again for your concerns of my experience.

Andy G 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee M 
Clasificación:
4.0

Little dirty in the cab and mud a little caked on the trailer at edge when you keen the door. But not too bad.

Wendy D 
Clasificación:
5.0

The Goode’s are great!

Randall R 
Clasificación:
5.0

The location was closed on Sundays. Sunday was my pickup day and that fact was not disclosed when placing my reservation for pickup. The mobile pickup option did not work. I'm lucky one of the local owners happened to drive by and assist me. The U Haul reservation process does not have a location verification process to make sure what you asked for, is actually there. Again I was lucky Miss Judy stopped by to help. She was the best part of this process.

Greg S 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN H 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M 
Clasificación:
3.0

The location should have hooked or helped hooked up the trailer to my vehicle. I had to hook it up myself.

TODD M 
Clasificación:
5.0

El cliente no dejó un comentario.

Dora W 
Clasificación:
5.0

Friendly staff who helped me tremendously even though I was late picking up my truck. I will use them again when I need a truck.

Sherry S 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene B 
Clasificación:
5.0

Everything was perfect. The staff was very friendly and accommodating.

Benney M 
Clasificación:
5.0

Goode's location in Van, TX and service were excellent! I recommend using them for a great U -Haul experience!

Linda D 
Clasificación:
4.0

El cliente no dejó un comentario.

Erica B 
Clasificación:
5.0

Goodes is always great! I've tried 3 types of trailers and they all pull really well.

Wayne L 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA H 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony G 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R 
Clasificación:
3.0

Didn't agree with fuel surcharge calculation (we traveled 17 miles and were charged for 4+ gallons of fuel). Submitted concern to U-Haul but never received a response.

Ryan B 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles J 
Clasificación:
5.0

Great place to rent!

Jason C 
Clasificación:
5.0

My original location was Lindale Texas where I had a reservation. I am not sure what happened but my reservation was changed to Van, Texas - 18 miles away and delayed my pick up time an hour plus gas and mileage out of my way as I was coming from McKinney, Texas. I received the location change notification as I pulled up at the Lindale location. POOR experience! However the owner of the Van, Texas location could not have been more pleasant and accomodating. Will I use Uhaul again - probably not as I am yet to see my $50 guaranteed reservation refund as I was not able to rent from the original location that I had already reserved and paid. Notice there is it anywhere to complain about the original location. I hear this happens frequently.

Darrel W 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J 
Clasificación:
5.0

El cliente no dejó un comentario.

John K 
Clasificación:
5.0

Have Goode's the ability to print. Your website did not allow them to print my contract or the return of the trailer. She tried several times but the website was not functioning properly.

Gene G 
Clasificación:
5.0

Nothing. The rental was seamless. Everything went without a hitch. Excellent experience.

Gene G 
Clasificación:
4.0

El cliente no dejó un comentario.

charles g 
Clasificación:
5.0

They were very friendly and helpful, the equipment was clean and well-maintained. I would definitely rent from them again.

Amy L 
Clasificación:
5.0

They Are The MOST Courteous People I Have Encountered With The Struggle Of Moving, Again!!!

Laura M 
Clasificación:
5.0

I have used this location on numerous occasions and the service has always been excellent. I plan to continue using this location going forward. I cannot think of anything more they could do to improve my experience as a customer.

Edward L 
Clasificación:
5.0

Great Service!

Glenn B 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANYE J 
Clasificación:
5.0

Excellent location.

Carlton Y 
Clasificación:
5.0

Very professional. They were very helpful in hooking up my trailer and got me on the road a lot faster than normal. I will probably always use them. I highly recommend them to friends and family

robert g 
Clasificación:
3.0

Verify the a/c is working and all tires are filled before renting out trucks.

Elisa M 
Clasificación:
5.0

Lady was very nice and helpful. Had to hook up the trailer myself but it was easy.

Glen H 
Clasificación:
5.0

El cliente no dejó un comentario.

George V 
Clasificación:
5.0

Easy peasy

David A 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley S 
Clasificación:
5.0

They Were EXCELLENT & Shocked At The Damage The My Trailer Light System… If It Even Functions Any Longer… It's Only Hanging By Part Of 1 Wire!!! They Were NOT Impressed And Encouraged Me To NOT Be Taken Advantage Of Like This.. Just As The UHaul Man (Steven) That Answered My Call, Said… My Trailer Light System Will Now Have To Be Repaired If Not Replaced!!!

Laura M 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST H 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa s 
Clasificación:
5.0

Goodes Texaco had efficient and professional service with a smile plus they gave a FULL and self-service gas station! We'll be back for sure!

toni d 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall C 
Clasificación:
4.0

The people at Van, TX Uhaul go above and beyond for us.

Cheryl P 
Clasificación:
5.0

The woman at Van pickup could not be better bi didn't have a light adaptor and she had one delivered. What more could you ask for. Everyone was friendly and helpful. Would definitely rent from them again

Kathy p 
No se han enviado comentarios para esta ubicación.
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