Customer Reviews for Goodes Texaco
(U-Haul Neighborhood Dealer)

266 reviews

172 E Main St   Van, TX 75790
(Hwy 110)

(903) 963-5874

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 963-5874

172 E Main St
Van, TX 75790
(Hwy 110)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Ron C 
Rating:
5.0

Customer did not leave a comment.

Anne P 
Rating:
5.0

No issues

BRIAN P 
Rating:
5.0

Rental Facility was GREAT, MIRANDA was SUPER helpful. App failed 3 times at clean up load. Facility tells me the website was down also.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

Craig O 
Rating:
5.0

Customer did not leave a comment.

Darrell D 
Rating:
5.0

The owner was very gracious and called me to review our bill. I misunderstood some charges and we were charged less that I thought! I loved that this was a locally owned business! They were a pleasure to deal with! Thank you!!

Marci I 
Rating:
5.0

Customer did not leave a comment.

TONY H 
Rating:
5.0

Customer did not leave a comment.

MIKE S 
Rating:
5.0

Was very helpful with everything. Was treated very nicely. Great place to do business. Would recommend to all.

JUDY F 
Rating:
5.0

Customer did not leave a comment.

Daniel C 
Rating:
5.0

Great experience.

TONY H 
Rating:
4.0

Customer did not leave a comment.

JARED H 
Rating:
5.0

Customer did not leave a comment.

LARRY S 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
5.0

Customer did not leave a comment.

Jenny t 
Rating:
5.0

Very friendly and helpful.

Nol J 
Rating:
5.0

Customer did not leave a comment.

James K 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Goodes Texaco is great 👍

Jason C 
Rating:
2.0

Not enough parking and was unsure where to leave it

Brent W 
Rating:
5.0

Very, very friendly!!! Service was quick and easy!

Gayle S 
Rating:
5.0

Great experience dropping off equipment

James J 
Rating:
5.0

Great drop off experience, even added the additional miles it took to make the trip so I would not be charged extra.

James J 
Rating:
4.0

Customer did not leave a comment.

john m 
Rating:
5.0

Customer did not leave a comment.

kathy N 
Rating:
5.0

The customer service in Van Texas was professional and thorough. A great representative for your company. She was very nice, friendly representative that was interested in listening to my unfortunate experience and lack of professionalism from my pickup spot in Columbia City Indiana. She had give me a number to call and I will do so today. Thank you again for your concerns of my experience.

Andy G 
Rating:
5.0

Customer did not leave a comment.

Rebecca W 
Rating:
5.0

Customer did not leave a comment.

Renee M 
Rating:
4.0

Little dirty in the cab and mud a little caked on the trailer at edge when you keen the door. But not too bad.

Wendy D 
Rating:
5.0

The Goode’s are great!

Randall R 
Rating:
5.0

The location was closed on Sundays. Sunday was my pickup day and that fact was not disclosed when placing my reservation for pickup. The mobile pickup option did not work. I'm lucky one of the local owners happened to drive by and assist me. The U Haul reservation process does not have a location verification process to make sure what you asked for, is actually there. Again I was lucky Miss Judy stopped by to help. She was the best part of this process.

Greg S 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

LYNN H 
Rating:
5.0

Customer did not leave a comment.

Charles M 
Rating:
3.0

The location should have hooked or helped hooked up the trailer to my vehicle. I had to hook it up myself.

TODD M 
Rating:
5.0

Customer did not leave a comment.

Dora W 
Rating:
5.0

Friendly staff who helped me tremendously even though I was late picking up my truck. I will use them again when I need a truck.

Sherry S 
Rating:
5.0

Customer did not leave a comment.

Gene B 
Rating:
5.0

Everything was perfect. The staff was very friendly and accommodating.

Benney M 
Rating:
5.0

Goode’s location in Van, TX and service were excellent! I recommend using them for a great U -Haul experience!

Linda D 
Rating:
4.0

Customer did not leave a comment.

Erica B 
Rating:
5.0

Goodes is always great! I've tried 3 types of trailers and they all pull really well.

Wayne L 
Rating:
5.0

Customer did not leave a comment.

MELISSA H 
Rating:
5.0

Customer did not leave a comment.

Anthony G 
Rating:
5.0

Customer did not leave a comment.

Daniel R 
Rating:
3.0

Didn't agree with fuel surcharge calculation (we traveled 17 miles and were charged for 4+ gallons of fuel). Submitted concern to U-Haul but never received a response.

Ryan B 
Rating:
5.0

Customer did not leave a comment.

Charles J 
Rating:
5.0

Great place to rent!

Jason C 
Rating:
5.0

My original location was Lindale Texas where I had a reservation. I am not sure what happened but my reservation was changed to Van, Texas - 18 miles away and delayed my pick up time an hour plus gas and mileage out of my way as I was coming from McKinney, Texas. I received the location change notification as I pulled up at the Lindale location. POOR experience! However the owner of the Van, Texas location could not have been more pleasant and accomodating. Will I use Uhaul again - probably not as I am yet to see my $50 guaranteed reservation refund as I was not able to rent from the original location that I had already reserved and paid. Notice there is it anywhere to complain about the original location. I hear this happens frequently.

Darrel W 
Rating:
5.0

Customer did not leave a comment.

Thomas J 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Have Goode's the ability to print. Your website did not allow them to print my contract or the return of the trailer. She tried several times but the website was not functioning properly.

Gene G 
Rating:
5.0

Nothing. The rental was seamless. Everything went without a hitch. Excellent experience.

Gene G 
Rating:
4.0

Customer did not leave a comment.

charles g 
Rating:
5.0

They were very friendly and helpful, the equipment was clean and well-maintained. I would definitely rent from them again.

Amy L 
Rating:
5.0

They Are The MOST Courteous People I Have Encountered With The Struggle Of Moving, Again!!!

Laura M 
Rating:
5.0

I have used this location on numerous occasions and the service has always been excellent. I plan to continue using this location going forward. I cannot think of anything more they could do to improve my experience as a customer.

Edward L 
Rating:
5.0

Great Service!

Glenn B 
Rating:
5.0

Customer did not leave a comment.

MELANYE J 
Rating:
5.0

Excellent location.

Carlton Y 
Rating:
5.0

Very professional. They were very helpful in hooking up my trailer and got me on the road a lot faster than normal. I will probably always use them. I highly recommend them to friends and family

robert g 
Rating:
3.0

Verify the a/c is working and all tires are filled before renting out trucks.

Elisa M 
Rating:
5.0

Lady was very nice and helpful. Had to hook up the trailer myself but it was easy.

Glen H 
Rating:
5.0

Customer did not leave a comment.

George V 
Rating:
5.0

Easy peasy

David A 
Rating:
5.0

Customer did not leave a comment.

Kelley S 
Rating:
5.0

They Were EXCELLENT & Shocked At The Damage The My Trailer Light System… If It Even Functions Any Longer… It’s Only Hanging By Part Of 1 Wire!!! They Were NOT Impressed And Encouraged Me To NOT Be Taken Advantage Of Like This.. Just As The UHaul Man (Steven) That Answered My Call, Said… My Trailer Light System Will Now Have To Be Repaired If Not Replaced!!!

Laura M 
Rating:
5.0

Customer did not leave a comment.

ERNEST H 
Rating:
5.0

Customer did not leave a comment.

Lisa s 
Rating:
5.0

Goodes Texaco had efficient and professional service with a smile plus they gave a FULL and self-service gas station! We’ll be back for sure!

toni d 
Rating:
5.0

Customer did not leave a comment.

Randall C 
Rating:
4.0

The people at Van, TX Uhaul go above and beyond for us.

Cheryl P 
Rating:
5.0

The woman at Van pickup could not be better bi didn’t have a light adaptor and she had one delivered. What more could you ask for. Everyone was friendly and helpful. Would definitely rent from them again

Kathy p 
Rating:
5.0

Pleasant & helpful.

TERRY G 
Rating:
4.0

I did not deal with anyone at this location this time but have in the past. Their location is convenient and clean. Easy to get in and out of. I would recommend this location to anyone.

PAUL G 
Rating:
5.0

Exceptional personnel

Mark B 
Rating:
5.0

Quick and professional - in/out in minimal amount of time.

Raymond T 
Rating:
5.0

Customer did not leave a comment.

Ross M 
Rating:
5.0

Great peolple to deal with.

Stephen J 
Rating:
5.0

Judy is amazing. She goes out of her way for us!

Cheryl P 
Rating:
4.0

Customer did not leave a comment.

Ken L 
Rating:
5.0

Customer did not leave a comment.

Trinity H 
Rating:
5.0

Customer did not leave a comment.

JOE R 
Rating:
5.0

Customer did not leave a comment.

Deborah A 
Rating:
4.0

Customer did not leave a comment.

Cheryl P 
Rating:
5.0

Customer did not leave a comment.

Lesley G 
Rating:
5.0

Great experience easy in and out.

Bradley S 
Rating:
5.0

Customer did not leave a comment.

Kelvin B 
Rating:
1.0

When picking up the guy there was rude, unhelpful. And just seemed annoyed that he had to deal with u-haul stuff. He did not represent the brand well. The lady that was there when I dropped it off was really sweet and was great to deal with.

Tyler W 
Rating:
1.0

Reservation was clearly made for turn-in at Van, Texas as indicated on this questionnaire. However on arrival for turn-in, I was told the contract was for Eastland, Texas and I was charged $50.00+tax to turn it in at Van.

Garry W 
Rating:
5.0

Customer did not leave a comment.

Anthony W 
Rating:
5.0

Quick and efficient

Christian B 
Rating:
5.0

Everything was great. Quick check out and easy return.

JOSHUA L 
Rating:
4.0

I had to go 20 miles out of my way to pick this truck up because the one I originally booked wasn't at Canton. So it cost me additional mileage. I'm fairly convinced that was on purpose so you could make more money.

David W 
Rating:
5.0

Customer did not leave a comment.

MIKE S 
Rating:
5.0

Not one thing. It’s hard to improve on service that has no flaws. A real hometown type of place for rental services.

Keith D 
Rating:
5.0

Customer did not leave a comment.

Timothy C 
Rating:
5.0

Very friendly

Blake M 
Rating:
5.0

Customer did not leave a comment.

Timothy C 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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