Everything was perfect. The staff was very friendly and accommodating.
Benney M.
Customer Reviews for Goodes Texaco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Goode's location in Van, TX and service were excellent! I recommend using them for a great U -Haul experience!
Linda D.Goodes is always great! I've tried 3 types of trailers and they all pull really well.
Wayne L.Didn't agree with fuel surcharge calculation (we traveled 17 miles and were charged for 4+ gallons of fuel). Submitted concern to U-Haul but never received a response.
Ryan B.Great place to rent!
Jason C.My original location was Lindale Texas where I had a reservation. I am not sure what happened but my reservation was changed to Van, Texas - 18 miles away and delayed my pick up time an hour plus gas and mileage out of my way as I was coming from McKinney, Texas. I received the location change notification as I pulled up at the Lindale location. POOR experience! However the owner of the Van, Texas location could not have been more pleasant and accomodating. Will I use Uhaul again - probably not as I am yet to see my $50 guaranteed reservation refund as I was not able to rent from the original location that I had already reserved and paid. Notice there is it anywhere to complain about the original location. I hear this happens frequently.
Darrel W.Have Goode's the ability to print. Your website did not allow them to print my contract or the return of the trailer. She tried several times but the website was not functioning properly.
Gene G.Nothing. The rental was seamless. Everything went without a hitch. Excellent experience.
Gene G.They were very friendly and helpful, the equipment was clean and well-maintained. I would definitely rent from them again.
Amy L.They Are The MOST Courteous People I Have Encountered With The Struggle Of Moving, Again!!!
Laura M.I have used this location on numerous occasions and the service has always been excellent. I plan to continue using this location going forward. I cannot think of anything more they could do to improve my experience as a customer.
Edward L.Great Service!
Glenn B.Excellent location.
Carlton Y.Very professional. They were very helpful in hooking up my trailer and got me on the road a lot faster than normal. I will probably always use them. I highly recommend them to friends and family
robert G.Verify the a/c is working and all tires are filled before renting out trucks.
Elisa M.Lady was very nice and helpful. Had to hook up the trailer myself but it was easy.
Glen H.Easy peasy
David A.They Were EXCELLENT & Shocked At The Damage The My Trailer Light System… If It Even Functions Any Longer… It's Only Hanging By Part Of 1 Wire!!! They Were NOT Impressed And Encouraged Me To NOT Be Taken Advantage Of Like This.. Just As The UHaul Man (Steven) That Answered My Call, Said… My Trailer Light System Will Now Have To Be Repaired If Not Replaced!!!
Laura M.Goodes Texaco had efficient and professional service with a smile plus they gave a FULL and self-service gas station! We'll be back for sure!
toni D.The people at Van, TX Uhaul go above and beyond for us.
Cheryl P.The woman at Van pickup could not be better bi didn't have a light adaptor and she had one delivered. What more could you ask for. Everyone was friendly and helpful. Would definitely rent from them again
Kathy P.Pleasant & helpful.
TERRY G.I did not deal with anyone at this location this time but have in the past. Their location is convenient and clean. Easy to get in and out of. I would recommend this location to anyone.
PAUL G.Exceptional personnel
Mark B.Quick and professional - in/out in minimal amount of time.
Raymond T.Great peolple to deal with.
Stephen J.Judy is amazing. She goes out of her way for us!
Cheryl P.Great experience easy in and out.
Bradley S.When picking up the guy there was rude, unhelpful. And just seemed annoyed that he had to deal with u-haul stuff. He did not represent the brand well. The lady that was there when I dropped it off was really sweet and was great to deal with.
Tyler W.Reservation was clearly made for turn-in at Van, Texas as indicated on this questionnaire. However on arrival for turn-in, I was told the contract was for Eastland, Texas and I was charged $50.00+tax to turn it in at Van.
Garry W.Quick and efficient
Christian B.Everything was great. Quick check out and easy return.
JOSHUA L.I had to go 20 miles out of my way to pick this truck up because the one I originally booked wasn't at Canton. So it cost me additional mileage. I'm fairly convinced that was on purpose so you could make more money.
David W.Not one thing. It's hard to improve on service that has no flaws. A real hometown type of place for rental services.
Keith D.Very friendly
Blake M.Easy to drop contract and keys into drop box.
nick J.I would recommend this location as a pickup point not a return since Uhaul is not moving the jam packed equipment out. These are the most helpfull and nicest people to deal with but the lot is full of your trailers. This is the third time I have tried to return trailer somewhere else but after having paperwork in hand showing Athens TX I received text to drop off in Van. ARGGGGG!
Joe A.The trailer I rented was the wrong kind for the car I was going to haul. I couldnt use the trailer but she made no effort to get the right kind or to give me my money back. Wont ever go back.
Roy T.Lot already full of trailers and it was muddy
joe A.Very nice personnel that work There and very helpful on information if needed
kirk G.Fully tighten down the tailer to the hitch and make sure all lights are working. After leaving the lot we realized the electrical cord was cut and had go buy a replacement and repair. And 100 miles into our trip the trailer came off the hitch going down the road
Amanda T.If a reservation is made it should take 15mins to sign paperwork hook up to trailer and be on the road , not 45 mins.
Joe A.Clean your office and give a clean seat to sit on. It was raining that day, and you retrieved the trailer for me. Thank you .
Trina M.The whole experience was great.
Kelvin B.There is nothing needing improvement. I have done business with this location many times, and they are always friendly, courteous, professional, and efficient.
Edward L.I cannot think of anything that would be needed to help the next customer. I have done business with this location many times, and have had a good experience every time.
Edward L.Make sure they have their schedules fixed
Gerardo M.Nothing I can think of.
Edward L.Nice Judy the mgr was so helpful.
TOM H.Simple and easy> Everything good.
Beverly K.Designate area to leave trucks.
Laura C.Quick, easy, and helpful.
Russell C.Great
Patti B.The auto transport was great! Easy to use.
Andrew H.With receipt, credit extra gas in tank. No complaints about vehicle or equipment !
Daniel S.