Customer Reviews for Golden Eagle Transportation
(U-Haul Neighborhood Dealer)

1,199 comentarios

909 Paul Bunyan Dr S   Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

(218) 751-2842

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 3 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(218) 751-2842

909 Paul Bunyan Dr S
Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 3 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

As always the lady in the office was very friendly. she goes above and beyond to make sure my experience is very pleasant.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED S. 
Clasificación:
2.0

Was scheduled to pickup the truck at 9 am but the worker didn't show up till 9:15 to open the place up. I called three times the prior week to be sure someone would be there because I had people waiting to help.

Glenn M. 
Clasificación:
5.0

Easy to work with and great friendly people!

Matthew A. 
Clasificación:
5.0

Very good and friendly person that helped me.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
5.0

Trailer was full of snow. The tongue lock was filled with ice and took a long time to chip out to be operable. The trailer was frozen to the ground. No prep had been done to check that trailer was in working order. Though likely not the fault of the location, another trailer was parked in front of the trailer I had rented. Spent nearly one hour getting trailer ready before able to drive away.

Deven L. 
Clasificación:
5.0

Very friendly and professional service

Jeremiah J. 
Clasificación:
5.0

Great customer service!

Cheryl B. 
Clasificación:
5.0

Always excellent service and assistance with Dave and the crew. The attendant moved a trailer for us to be able to pull THROUGH instead of backing up to drop off.

Valerie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bemidji W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
3.0

I arrived at the designated time and no one was there. I had to call a posted number and the response was slow.

Brad L. 
Clasificación:
5.0

This is by far the best experience I've ever had moving! I've been in the States for 13 years and have moved 9 times, 6 of them across states. With all those moves, I've come to expect that something will be lost or damaged but this move was smooth from start to finish. The customer service I received was top notch, right from the first guy in Bemidji -being so excellent with communication and so accommodating to the Houston guys who were just fantastic. Even the phone reps were amazing. I was informed that someone would call me back the next day for an update and they actually did and left me a message when they missed me. Truly a 5 star experience.

tokunbo A. 
Clasificación:
5.0

Becky runs a great office ! She worked with me, as I didn't have a trailer hitch. Got one put on, and got to leave on time !

robin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clayton C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
1.0

This site is a dump. Water holes in the gravel, no staff person around, with a difficulty parking lot. I will use a better location in Bemidji the next time.

Jim H. 
Clasificación:
5.0

24 hour pickup was cumbersome and frustrating. I had to upload info 3-4 times and then provide an alternative number for verification- in the middle of night. I called twice prior to arrival for confirmation! The added requirements were very frustrating!

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina F. 
Clasificación:
5.0

Everything as promised. Pleasant and helpful employee

David O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIsa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruby S. 
Clasificación:
2.0

Had to have the u haul extra day because we lost 3 hours trying to keep the drivers door shut. It kept opening when we turned. The lady said she was going to comp me a day because of it but come to find out I was charged an extra day

Travis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Malcolm S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

Staff at Uhaul were just phenomenal! Very personable and knowledgeable. Really cared about my experience. I will tell all my friends. Thanks UHaul!

Gary H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN E. 
Clasificación:
5.0

The employee was super nice and friendly. I liked her energy and the way she kept the conversation flowing.

Swedes K. 
Clasificación:
5.0

Great experience; kind, knowledgeable, friendly! We got home to be greeted with by a fine fellow Minnesotan. Thabk you uhaul!!

Natalie R. 
Clasificación:
4.0

rented from them before-always great! Becky is a sweet person.

Dona I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

This was a GREAT rental experience! Great people to work with. Highly recommend.

Carol D. 
Clasificación:
5.0

Wonderful to work with

rich M. 
Clasificación:
1.0

The dolly and pads weren't in the truck and they changed my drop off location to one that was 25 miles farther away.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradly A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG J. 
Clasificación:
5.0

Always a pleasure working with this location. They have always been very professional, and thoughtful of how thier customers are satisfied. I have had nothing but quality experiences.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex F. 
Clasificación:
3.0

Improve the mobile check in/out. That was really slow and errored constantly.

Jordan B. 
Clasificación:
5.0

Fix your online system so it works properly.

Derek C. 
Clasificación:
1.0

Open on time

ANGELICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron W. 
Clasificación:
5.0

Rebecca is always a joy to work and rent from. Great customer service and helpful.

PETER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teighlor A. 
Clasificación:
5.0

Did good job. Hooked it up and everything

Patrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney D. 
Clasificación:
4.0

Becky was very helpful with the return.

Ron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase P. 
Clasificación:
4.0

Fix the minor bugs in the online app.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FireEagle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
5.0

Always great customer service with Becky at this location. Everything's well maintained and cared for. Fast and prompt service.

PETER M. 
Clasificación:
5.0

Becky was wonderful to work with and very helpful. Excellent U haul dealer.

John Y. 
Clasificación:
5.0

Becky is always so friendly!

Brent M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrie C. 
Clasificación:
5.0

Becky's fabulous. Can't recommend this dealer enough. Gracias.

Richard K. 
Clasificación:
5.0

The lady that helped me was very helpful and friendly. She was very good to work with.

Billie M. 
Clasificación:
5.0

Becky was the only person in Bemidji who treated me with kindness and compassion when my car broke down and I had to tow it 1000 miles home! I cannot thank her enough for making what was shaping up to be a nightmare downright bearable.

Jo P. 
Clasificación:
3.0

Availability during open hours. Add Sunday improve Saturday.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla W. 
Clasificación:
5.0

Staff was very pleasant and informative.

joshua T. 
Clasificación:
5.0

The lady there was awesome. Cheerfully, great attitude! She represents your company well!

Mike O. 
Clasificación:
5.0

Super helpful and friendly staff! I would strongly recommend renting from this Uhaul!

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin M. 
Clasificación:
5.0

Friendly and efficient. I actually had fun and a couple of laughs while dropping off the trailer.

Jim D. 
Clasificación:
5.0

Absolutely nothing.

Jennifer C. 
Clasificación:
5.0

The lady who helped us was super helpful and nice!!

Skyler B. 
Clasificación:
5.0

Nothing. From pickup to delivery I received excellent, friendly service.

Russell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles A. 
Clasificación:
5.0

This is THE place to go in Bemidji for your hauling needs. Great, clean equipment and plenty of supplies. If they don't have what you need, they can order it in for quick delivery. And Becky is simply the BEST when it comes to daily operations! I wouldn't consider going anywhere else when it come to my local U Haul needs. I've happily used these services for the past eleven years.

Randy M. 
Clasificación:
5.0

Need a larger parking lot

robert B. 
Clasificación:
4.0

Very nice lady that helped us out.

Jeff E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lauren M. 
Clasificación:
1.0

Needs more than one person working there were 5 people at 9am one dropping off and 4 picking up. I was on the lot for an hour waiting for the guy to slowly move things around to get people to their rentals I had to move my vehicle twice because there was no room in the lot. It took way to long to get a trailer that was reserved and checked in while waiting.

Krista W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emmy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHMOUD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUDI H. 
Clasificación:
5.0

Al and his team are super nice and very helpful.

Scott K. 
Clasificación:
4.0

Make sure vehicles are on sight before renting out.

pam D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS J. 
Clasificación:
5.0

Nothing I can think of that needs improvement, maybe another person to help on busy days like the day I came to pick up the trailer. Somebody willing to come in at the drop of a hat, even

Richard B. 
Clasificación:
5.0

I was helped at our U-Haul branch location by an outstanding customer service oriented employee by the name of Becky. Becky answered all my questions on my first phone call and helped me book my desired time for a reservation on my second phone call. At the time of pickup for our rental truck it was a pleasure to conduct business with her. She handled the transaction professionally along with her friendly personality. A business like U-Haul should be thanking their lucky stars that Becky is part of their team!

jay M. 
No se han enviado comentarios para esta ubicación.

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