Customer Reviews for Golden Eagle Transportation
(U-Haul Neighborhood Dealer)

1,413 reviews

909 Paul Bunyan Dr S   Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

(218) 751-2842

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 751-2842

909 Paul Bunyan Dr S
Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
3.0

The link to the directions from the text message didn't bring us to the right place, it showed it was on the other side of the street.

Phil S. 
Rating:
5.0

Customer did not leave a comment.

Clint K. 
Rating:
5.0

Customer did not leave a comment.

Roxanne D. 
Rating:
5.0

Customer did not leave a comment.

Rod A. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
4.0

Customer did not leave a comment.

Darrell B. 
Rating:
5.0

Customer did not leave a comment.

Aaron Z. 
Rating:
3.0

The truck was given to us blocked by other trucks so there was no way out but to go over a curb.

Ashley O. 
Rating:
5.0

All went well.

JERRY D. 
Rating:
5.0

Customer did not leave a comment.

Wanda H. 
Rating:
5.0

Very helpful employee, made the whole experience so easy.

Steve F. 
Rating:
5.0

Nothing. Very friendly & helpful.

John H. 
Rating:
3.0

Yes somewhat I would recommend this site. I had to drive to location to pay and sign contract. I rented this for my niece's move and my brother was driving. Had to take time off from work to do it and drive 1 1/2 hours one way to take care of it. I think all could have been handled online this day and she. Needed me there because it was my card. It was inconvenient.

Maria U. 
Rating:
5.0

Bemidji........excellent, helpful, made sure everything worked, I couldn't have asked for anything more

KERRY H. 
Rating:
5.0

Service here is great and made simple. Friendly and sufficient !

casey A. 
Rating:
5.0

Customer did not leave a comment.

Matt M. 
Rating:
5.0

Nothing! Very pleased. Quick and easy pick/drop off!

James B. 
Rating:
5.0

It was perfect service!

Shelby M. 
Rating:
5.0

Contacted local location and employee (I believe the name was Becky) was very friendly and helpful, was able to guide me completely through the process .

Peter P. 
Rating:
5.0

Customer did not leave a comment.

Darius H. 
Rating:
5.0

Excellent friendly staff! Super helpful and so easy to work with.

Gillian G. 
Rating:
3.0

Customer did not leave a comment.

Ron P. 
Rating:
4.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Becky was easy to work with and answered all the questions I had, I appreciated the convenient service.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Garth S. 
Rating:
3.0

Parking lot is full of potholes that are full of water. Your app is very hard to use for the older people.

Wayne C. 
Rating:
2.0

We were told this location would be open until 3 p.m. on Saturday 12/23 - when we got there at approx 1 p.m. it was closed (we put keys in lockbox) - We were charged for extra mileage (not ethical in my opinion!) - We would not have had the extra mileage if things would have gone as planned (drop off in Park Rapids) - If I knew we were not able to drop off in Park Rapids I likely would have not chosen to use UHaul - So I am the one who had to pay extra?? It really does not make sense to me (we returned the vehicle early)...I was also charged a $25.00 cleaning fee - If someone would have been at the drop off location - I would have gladly used a broom or something to sweep out the back (??) - Instead, I am penalized with a "cleaning fee" - The whole experience (outside of the vehicle itself) was rather disappointing.

Lori O. 
Rating:
5.0

Very friendly staff, did a great job at explaining the process and working through our inexperience with uhauls. Truck was a little dirty on the floor in the cab, but nothing unreasonable, and we could take pictures to document that we got it that way. The box wad immaculate and the truck was full of fuel and ran well/had low miles.

Kendra F. 
Rating:
5.0

Excellent location to rent from. Easy transaction and the individual I dealt with was very friendly and concerned with every detail. I would rent again from this location.

Scott Q. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

THERE IS NOTHING TO IMPOROVE FOR THE NEXT CUSTOMER OVERALL IT WAS AN EXCELLENT EXPERIENCE AND THE TRUCK WAS JUST THE COVERAGE I NEEDED FOR MY HOUSE. IT WAS EXCELLENT ON GAS AND THE DROP OFF WAS EASY AND CONVIENT.

April O. 
Rating:
5.0

Customer did not leave a comment.

Zachary C. 
Rating:
5.0

I could not be more pleased with the lady at the Bemidji, MN, location. She was bright, personable, and helpful. She made it easy to drop-off the box trailer. 5 of 5 stars!

virgina F. 
Rating:
2.0

I got there, at 4:30, there was no one there, and no way to do the drop off via remote. They charged me an extra day. They were not clear on their hours of operation. They were not helpful via their phone service.

Joseph W. 
Rating:
5.0

The lady at the desk is fantastic!

Myra L. 
Rating:
5.0

Customer did not leave a comment.

Karl L. 
Rating:
5.0

The lady here is very nice and makes good conversation 😄

Hunter B. 
Rating:
5.0

Customer did not leave a comment.

CONNIE M. 
Rating:
1.0

Your electronic checkin is a fail. Verified my location, sent pic of odometer reading, hit continue and.... nothing. Hit continue 3 more times with same result before the whole mess disappeared. Took 2 more days before the charges were FINALLY emailed to me today. Made 2 additional stops Friday the 24th, and Saturday the 25 to try to find out what was going on, but nobody was there. Make your own hours , I guess.

Clinton S. 
Rating:
4.0

Customer did not leave a comment.

thomas J. 
Rating:
5.0

Customer did not leave a comment.

Reid L. 
Rating:
5.0

Customer did not leave a comment.

Mishele M. 
Rating:
5.0

Customer did not leave a comment.

Brett C. 
Rating:
3.0

I paid for a dolly, not in the truck. I also paid for a furniture dolly, not in the truck. Either of these items that I paid for would have made my move easier had they been in there.

ROBERT T. 
Rating:
5.0

Went like clock work all good Ty

Ilana F. 
Rating:
3.0

Parking area needs serious maintenance.

Rabi K. 
Rating:
5.0

Customer did not leave a comment.

tim B. 
Rating:
5.0

Customer did not leave a comment.

Nora B. 
Rating:
5.0

Customer did not leave a comment.

Karen W. 
Rating:
4.0

Pleasant and very helpful. I purchase a box of paper for wrapping just in case. Found out it was not required & returning was hassle free.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

Karla R. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
4.0

Customer did not leave a comment.

Ayleen L. 
Rating:
5.0

Great service and kind friendly staff!

Michelle D. 
Rating:
4.0

Customer did not leave a comment.

Isidore T. 
Rating:
5.0

dropped off after hours

Elaine H. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Andrew E. 
Rating:
4.0

Customer did not leave a comment.

Tom Lembrick L. 
Rating:
5.0

Becky was awesome!

Clayton L. 
Rating:
5.0

Customer did not leave a comment.

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

LEE V. 
Rating:
5.0

Customer did not leave a comment.

Niinday D. 
Rating:
5.0

Customer did not leave a comment.

Cyril W. 
Rating:
5.0

Customer did not leave a comment.

Andy M. 
Rating:
5.0

Becky was very helpful and friendly

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

Becky always provides great service and with a smile. You can tell she cares about her customers. She is a four-star asset for UHaul.

DENIS M. 
Rating:
5.0

Customer did not leave a comment.

Andrew P. 
Rating:
5.0

Customer did not leave a comment.

Suzanne H. 
Rating:
5.0

Customer did not leave a comment.

Veronica M. 
Rating:
5.0

Customer did not leave a comment.

Jamie K. 
Rating:
5.0

Customer did not leave a comment.

Kasey Jo L. 
Rating:
5.0

Customer did not leave a comment.

isaac W. 
Rating:
5.0

Becky is awesome! Very helpful and sincere!

Doug J. 
Rating:
5.0

Nice folks, easy to work with

Michael W. 
Rating:
5.0

fast work done right #1

Andrew P. 
Rating:
5.0

Becky was great to work with . She is why I would use u haul again!

BRIAN P. 
Rating:
5.0

Customer did not leave a comment.

Joshua R. 
Rating:
5.0

Great customer service, great price. Excellent transaction.

Dan J. 
Rating:
2.0

Customer did not leave a comment.

Andra S. 
Rating:
4.0

Customer did not leave a comment.

dan H. 
Rating:
3.0

Customer did not leave a comment.

Alex D. 
Rating:
4.0

Customer did not leave a comment.

Scott E. 
Rating:
4.0

Customer did not leave a comment.

ADAM B. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
2.0

Customer did not leave a comment.

Brady K. 
Rating:
5.0

Nothing. Becky was super friendly and efficient. I will be renting again in a few weeks.

DENIS M. 
Rating:
5.0

Customer did not leave a comment.

Gene R. 
Rating:
5.0

The operator-Becky, has been super helpful, friendly and knowledgeable when I need U-Haul services.

Nindonis R. 
Rating:
5.0

Customer did not leave a comment.

stan G. 
Rating:
5.0

Great Service! Very helpful and made you feel welcomed.

mike K. 
Rating:
5.0

Customer did not leave a comment.

Candace F. 
Rating:
5.0

Just keep doing what you're doing.

Gregory T. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
4.0

The hutch had significant damage. Glass panel was shattered, the back was cracked and a large piece of the trim was snapped off. Very sad. The mover who delivered it said the tie used to secure it was too tight. We have filed a claim for damages.

scott M. 
Rating:
5.0

All is good

Debbi R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

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