Comentarios de los clientes para Givens Gateway LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Givens Gateway LLC

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Beverly J.
Clasificación:

The staff here were kind and organized and such a help to me! Thank you thank you thank you and God bless!

Clarence C.
Clasificación:

El cliente no dejó un comentario.

DARRELL N.
Clasificación:

Very friendly and helpful

Jessica A.
Clasificación:

Price was unexpected and pricey for 6 hour 9ft cargo van. Will look for other options next time.

Jasmine S.
Clasificación:

El cliente no dejó un comentario.

Jeremy M.
Clasificación:

Great service, very friendly

James M.
Clasificación:

Used the drop off box. Didn't deal with anyone.

Lawrence L.
Clasificación:

El cliente no dejó un comentario.

James E.
Clasificación:

El cliente no dejó un comentario.

ROBERT H.
Clasificación:

El cliente no dejó un comentario.

Earl E.
Clasificación:

Not well stocked with supplies, person connecting the trailer was not motivated, just went through the motions so I conducted a safety check at another Uhaul facility.

thomas H.
Clasificación:

Nothing

Randy C.
Clasificación:

El cliente no dejó un comentario.

Greg B.
Clasificación:

El cliente no dejó un comentario.

Andrew M.
Clasificación:

El cliente no dejó un comentario.

Kathryn J.
Clasificación:

El cliente no dejó un comentario.

sarah F.
Clasificación:

Rented a truck was charged 241.00dollars should have been 43.oo on drove 20 miles mixed up my account with someone else consumer services need to improve.

Charles B.
Clasificación:

El cliente no dejó un comentario.

Lisa N.
Clasificación:

El cliente no dejó un comentario.

William E.
Clasificación:

I don't know? There excellent the way operate now

Kashena B.
Clasificación:

Remove the movers piece from Uhaul or at least hold them liable for their actions. I reserved movers to load and unload my Uhaul they never showed. Moving help was not helpful as they continually booked movers that did not show. I ended up having to keep the truck an extra day (a curtesy given to me by a great Uhaul rep) and finding two strangers to load and unload my Uhaul. Even though moving help never showed they still charged my card.

Fledora P.
Clasificación:

When we had rain on the trip, there was a leak on the inside near the passenger seatbelt.

William E.
Clasificación:

It was a pleasure dealing with givings and the trailer pulled great.

Kenneth F.
Clasificación:

El cliente no dejó un comentario.

Gordon C.
Clasificación:

I would have expected to be informed via web or Uhaul phone rep that I would need 1) a 2" ball hitch. and 2) to lift the actual trailer off my hitch at drop off. If my friend had not been with me, I would have been stranded at a Closed Uhaul drop off on a Sunday with no way to get the trailer off. Very major issues. + the local Uhaul location had my reservation wrong. Very frustrating experience overall.

Nich M.
Clasificación:

El cliente no dejó un comentario.

JAY Y.
Clasificación:

El cliente no dejó un comentario.

denise L.
Clasificación:

The inside of cab was muddy and the back of the truck was dirty

Andrew H.
Clasificación:

Great people

Damien A.
Clasificación:

El cliente no dejó un comentario.

Matthew A.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

ALAN B.
Clasificación:

El cliente no dejó un comentario.

Timothy P.
Clasificación:

El cliente no dejó un comentario.

Tommy P.
Clasificación:

El cliente no dejó un comentario.

Tatanish C.
Clasificación:

It was convenient, when I first called to check in they were not friendly when I explained to them the website was down. However I got there BEFORE they closed and they checked me in and he was nicer in person! I was able to move furniture and bring the truck back within 2 hours! Nice location!

Shannon S.
Clasificación:

El cliente no dejó un comentario.

tyrell A.
Clasificación:

We drop uhaul off in York Sc and put gas back in but they taken extra money off my moms credit card

William A.
Clasificación:

I was using the app to secure the truck. The wrong key was I. The lockbox. Luckily it was normal business hours so went into the office. The people in the office must have thought I was invisible, no greeting at all. Once I was given attention I was I don't have a reservation. I show the app and how far I advanced and the key. I was then told that's not the right key, which is what I told them at the start. I was then told the truck I was trying to get was not here even though it was right across the street. I asked Doug to come and see, his response was I can see right here on the computer. Doug proceeds to move his mouse but explain nothing. Another man pulls up in a car and apparently that is when Doug gets up and says, he caused the problem. He ignores me when I ask how this will be resolved as I had to leave. Doug finally achy that the truck is her but was not checked in and he got me now. Another 20 minutes later he explains that the person who returned the truck is going to get a $13000.00 mileage charge and he chuckled. I told Doug, he should call that customer and explore what happened. He said not my issue happened on the frontend. I assured him I would never use their location again. Never received an apology. This location is not an asset for U-Haul.

marty F.
Clasificación:

Trailer had lots of rust on the floor—last person must have put rusty auto parts or something like that in the trailer. I did sweep it out myself and everything else went ok. Except for the Rental location charging me an extra $20 for a late fee. I brought back the trailer at 10:30 AM and my Invoice said that I had brought it back at 12:30. That is not true—in fact, the 2 people that run the location watched me disconnect the trailer from my vehicle at 10:30–a full 30 minutes before it was due. Please respond. Marty Fay 703-629-5314 martyjfay@icloud.com

Arthur W.
Clasificación:

El cliente no dejó un comentario.

CHARLES A.
Clasificación:

El cliente no dejó un comentario.

Kerry M.
Clasificación:

El cliente no dejó un comentario.

Tim P.
Clasificación:

It was closed, but seemed fine.

charlene P.
Clasificación:

El cliente no dejó un comentario.

Joyce L.
Clasificación:

The truck was dropped off after hours so I had no contact with anyone.

Julian H.
Clasificación:

Quick friendly professional service!

Garen H.
Clasificación:

It took me 45 minutes to get the key from lockbox. So much for picking up truck early!!!!!!! Terrible!!!!!!!!! Someone needs to actually go to pickup site and TRY to use the phone app!!!!!

Robert H.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

Jasmine T.
Clasificación:

El cliente no dejó un comentario.

JAMES I.
Clasificación:

Get the pot holes in the road leading to the facility fixed.

Zac K.
Clasificación:

El cliente no dejó un comentario.

Maria R.
Clasificación:

the location where i pick up in Rock hill offices there was so much smoke that i could not go in side ,i was coking on smoke. the truck was nasty smiled of smoke,smell was Honorable had to leave windows down all night to snick out ,it was dirty and very poor condition ,i so was worried it would not make on trip to my detestation. so at time i want to get bigger truck but was told that thy had no more available ,even tho there was two truck out side that looked better then the one thy gave me .The place i originality wast to pick up the truck ,did not have one available ! I had reserved like 3 weeks prier to my trip.

Paul D.
Clasificación:

El cliente no dejó un comentario.

Fernando L.
Clasificación:

I filled the tank when I was done back to where it was when I picked it up and was charged $37.75 for fuel. I only went 27 miles. This is wrong and bad business. Unsatisfied!

JENNIFER B.
Clasificación:

The app. It had problems the last time I used your service one year ago and again this time.

J. K.
Clasificación:

El cliente no dejó un comentario.

TIMOTHY S.
Clasificación:

El cliente no dejó un comentario.

Brian W.
Clasificación:

El cliente no dejó un comentario.

Darrell V.
Clasificación:

Very easy to work with!

William L.
Clasificación:

One of the best rental experiences I've had. I contacted this location last minute after a competing service did not uphold their truck reservation. Owner/operator was very helpful.

TAYLOR W.
Clasificación:

Eahh, its a U haul.. What you want me to say? The truck was really friendly. Can't complain. It didn't object to the absurd amount of stuff my mother owns. Not as much as i did at least.

DENNISGENE S.
Clasificación:

Randy was very helpful and knowledgeable. I would definitely use them again.

Carey N.
Clasificación:

Heavy smell of cigarettes in the office when I had to pick up trailer.

Ray C.
Clasificación:

Only issue was had to drive 25 miles to get the trailer. But overall everything worked as well as expected.

dan B.
Clasificación:

Tire low pressure monitor did not work. Should have been checked. Road service took care of promptly

Carlon R.
Clasificación:

El cliente no dejó un comentario.

Shelly E.
Clasificación:

Everything & everyone at this location was very helpful & efficient.

ryan L.
Clasificación:

Open on time. Don't smoke in the office. Don't close in the middle of the day when you are expecting returns

Brad F.
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

El cliente no dejó un comentario.

Lawrence G.
Clasificación:

The building smells like a cigarette and there were cigs in an ashtray on the guys desk. For a non-smoker that is a huge turn off. I wanted to get out of there as fast as possible. The gentlemen was very nice and helpful, but the office was horrid.

Salena E.
Clasificación:

My experience was great, the rentals were done in a timely manner .

David S.
Clasificación:

Credit card machine didn't work. I was told to leave cash payment in the outside box. You still charged my credit card.

david S.
Clasificación:

El cliente no dejó un comentario.

Sean H.
Clasificación:

The staff at this location were very accommodating of my needs. I didn't realize the location closed at noon on Saturday, but received a courtesy call to let me know they would stay open until I arrived to pick up my rental. Thanks to the staff and management of this U-Haul location for their professionalism.

Phillip L.
Clasificación:

El cliente no dejó un comentario.

Nathan A.
Clasificación:

El cliente no dejó un comentario.

Larry W.
Clasificación:

El cliente no dejó un comentario.

Harald M.
Clasificación:

Liked the online forms to make pickup fast and easy.

Edward O.
Clasificación:

El cliente no dejó un comentario.

Mikel L.
Clasificación:

El cliente no dejó un comentario.

Mikel L.
Clasificación:

El cliente no dejó un comentario.

Taryn O.
Clasificación:

El cliente no dejó un comentario.

Nina L.
Clasificación:

El cliente no dejó un comentario.

William C.
Clasificación:

The equipment was in great shape and I had no issues at all. The paved road to the office and the pickup location was in terrible shape and in desperate need of repair.

Frans V.
Clasificación:

El cliente no dejó un comentario.

Mikel L.
Clasificación:

El cliente no dejó un comentario.

john W.
Clasificación:

El cliente no dejó un comentario.

joesph M.
Clasificación:

Replace the gentleman to the right who was completing the contracts. Very rude and unprofessional

Kent P.
Clasificación:

Other than receiving 23 blankets instead of 24 (which wasn't a huge deal at all), it was flawless!!! :) Would highly recommend!!

STEPHEN S.
Clasificación:

El cliente no dejó un comentario.

chris D.
Clasificación:

El cliente no dejó un comentario.

Yeider G.
Clasificación:

The I pick up service on the phone was a HORRIBLE EXPERIENCE. I do NOT recommend it.

Richard A.
Clasificación:

Really great service. Doug is great. Only suggestion would be to lower the price... It's a bit much for a dolly... $48.

Mitravia H.
Clasificación:

To begin, the customer service was not up to par at all. The man called to confirm my reservation and told me that when i did my online pick up , it would instruct me on how to get my keys. I got there, online did not instruct me and I gave him a call to let him know i couldn't access the keys to my truck and his response was “shit well it should tell you” . I told him it didn't and he said “well i guess i have to turn around then, I'm on my way”. As I'm looking in the truck to inspect before driving it, i found an open container under the driver seat and i asked the man who came to get my keys was the truck cleaned after every driver and he said “it suppose to be”. He found my keys which were still locked in the office and i could not access without him. Overall, the experience was bad and not worth my money.

Mathew M.
Clasificación:

If I ever rent from uhaul in rock hill I will try to use this one... it's the second time this place has saved me... thank you very much...

George C.
Clasificación:

Outstanding service, highly recommend!

No se han enviado comentarios para esta ubicación.

Volver
arriba