Customer Reviews for Givens Gateway LLC
(Distribuidor de U-Haul del vecindario)

1001 comentarios

1870 W Baskins Rd   Rock Hill, SC 29730
(Dave Lyle Blvd)

(803) 324-4073

Location Hours

  • Lun. - vie.: 9 a. m. - 2 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(803) 324-4073

1870 W Baskins Rd
Rock Hill, SC 29730
(Dave Lyle Blvd)

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 2 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANHOPE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

Self check out was easy.

LILASHA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney H. 
Clasificación:
3.0

Bueno

ANTONIO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYBURN B. 
Clasificación:
5.0

Cleaning in the cabin area can be improved

Malaykumar P. 
Clasificación:
5.0

Everything went great. Good experience with everyone.

JAMES P. 
Clasificación:
3.0

Efficient check out/check in process

SCOTT S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carl W. 
Clasificación:
4.0

My initial reservation was at Walker's Auto Service in Rock Hill. That was by far, the worst U-Haul experience I have ever encountered. It was only after spending 45 grueling minutes with him being unhelpful and trying to push me out the door, that I took it upon myself to call U-Haul toll-free number (against his advisement). I spoke with a representative, whose name is Amber, and she was phenomenal. When we arrived at the new location - Givens Gateway, it was all very quick and we were able to be in and out in a matter of 9-10 minutes.

Autumn L. 
Clasificación:
5.0

Can't think of a thing Thanks for your Service!!!!!

RICHARD A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ASHLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CALVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ariana S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher S. 
Clasificación:
5.0

The staff here were kind and organized and such a help to me! Thank you thank you thank you and God bless!

Beverly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence C. 
Clasificación:
5.0

Very friendly and helpful

DARRELL N. 
Clasificación:
2.0

Price was unexpected and pricey for 6 hour 9ft cargo van. Will look for other options next time.

Jessica A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jasmine S. 
Clasificación:
5.0

Great service, very friendly

Jeremy M. 
Clasificación:
5.0

Used the drop off box. Didn't deal with anyone.

James M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
3.0

Not well stocked with supplies, person connecting the trailer was not motivated, just went through the motions so I conducted a safety check at another Uhaul facility.

Earl E. 
Clasificación:
4.0

Nada

thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn J. 
Clasificación:
1.0

Rented a truck was charged 241.00dollars should have been 43.oo on drove 20 miles mixed up my account with someone else consumer services need to improve.

sarah F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa N. 
Clasificación:
5.0

I don't know? There excellent the way operate now

William E. 
Clasificación:
5.0

Remove the movers piece from Uhaul or at least hold them liable for their actions. I reserved movers to load and unload my Uhaul they never showed. Moving help was not helpful as they continually booked movers that did not show. I ended up having to keep the truck an extra day (a curtesy given to me by a great Uhaul rep) and finding two strangers to load and unload my Uhaul. Even though moving help never showed they still charged my card.

Kashena B. 
Clasificación:
3.0

When we had rain on the trip, there was a leak on the inside near the passenger seatbelt.

Fledora P. 
Clasificación:
5.0

It was a pleasure dealing with givings and the trailer pulled great.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth F. 
Clasificación:
1.0

I would have expected to be informed via web or Uhaul phone rep that I would need 1) a 2" ball hitch. and 2) to lift the actual trailer off my hitch at drop off. If my friend had not been with me, I would have been stranded at a Closed Uhaul drop off on a Sunday with no way to get the trailer off. Very major issues. + the local Uhaul location had my reservation wrong. Very frustrating experience overall.

Gordon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nich M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAY Y. 
Clasificación:
4.0

The inside of cab was muddy and the back of the truck was dirty

denise L. 
Clasificación:
3.0

Great people

Andrew H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Damien A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tommy P. 
Clasificación:
3.0

It was convenient, when I first called to check in they were not friendly when I explained to them the website was down. However I got there BEFORE they closed and they checked me in and he was nicer in person! I was able to move furniture and bring the truck back within 2 hours! Nice location!

Tatanish C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
5.0

We drop uhaul off in York Sc and put gas back in but they taken extra money off my moms credit card

tyrell A. 
Clasificación:
1.0

I was using the app to secure the truck. The wrong key was I. The lockbox. Luckily it was normal business hours so went into the office. The people in the office must have thought I was invisible, no greeting at all. Once I was given attention I was I don't have a reservation. I show the app and how far I advanced and the key. I was then told that's not the right key, which is what I told them at the start. I was then told the truck I was trying to get was not here even though it was right across the street. I asked Doug to come and see, his response was I can see right here on the computer. Doug proceeds to move his mouse but explain nothing. Another man pulls up in a car and apparently that is when Doug gets up and says, he caused the problem. He ignores me when I ask how this will be resolved as I had to leave. Doug finally achy that the truck is her but was not checked in and he got me now. Another 20 minutes later he explains that the person who returned the truck is going to get a $13000.00 mileage charge and he chuckled. I told Doug, he should call that customer and explore what happened. He said not my issue happened on the frontend. I assured him I would never use their location again. Never received an apology. This location is not an asset for U-Haul.

William A. 
Clasificación:
2.0

Trailer had lots of rust on the floorâ€"last person must have put rusty auto parts or something like that in the trailer. I did sweep it out myself and everything else went ok. Except for the Rental location charging me an extra $20 for a late fee. I brought back the trailer at 10:30 AM and my Invoice said that I had brought it back at 12:30. That is not trueâ€"in fact, the 2 people that run the location watched me disconnect the trailer from my vehicle at 10:30â€"a full 30 minutes before it was due. Please respond. Marty Fay 703-629-5314 martyjfay@icloud.com

marty F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
4.0

It was closed, but seemed fine.

Tim P. 
Clasificación:
4.0

El cliente no dejó un comentario.

charlene P. 
Clasificación:
3.0

The truck was dropped off after hours so I had no contact with anyone.

Joyce L. 
Clasificación:
5.0

Quick friendly professional service!

Julian H. 
Clasificación:
2.0

It took me 45 minutes to get the key from lockbox. So much for picking up truck early!!!!!!! Terrible!!!!!!!!! Someone needs to actually go to pickup site and TRY to use the phone app!!!!!

Garen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jasmine T. 
Clasificación:
3.0

Get the pot holes in the road leading to the facility fixed.

JAMES I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zac K. 
Clasificación:
1.0

the location where i pick up in Rock hill offices there was so much smoke that i could not go in side ,i was coking on smoke. the truck was nasty smiled of smoke,smell was Honorable had to leave windows down all night to snick out ,it was dirty and very poor condition ,i so was worried it would not make on trip to my detestation. so at time i want to get bigger truck but was told that thy had no more available ,even tho there was two truck out side that looked better then the one thy gave me .The place i originality wast to pick up the truck ,did not have one available ! I had reserved like 3 weeks prier to my trip.

Maria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
3.0

I filled the tank when I was done back to where it was when I picked it up and was charged $37.75 for fuel. I only went 27 miles. This is wrong and bad business. Unsatisfied!

Fernando L. 
Clasificación:
3.0

The app. It had problems the last time I used your service one year ago and again this time.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

J. K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

Very easy to work with!

Darrell V. 
Clasificación:
5.0

One of the best rental experiences I've had. I contacted this location last minute after a competing service did not uphold their truck reservation. Owner/operator was very helpful.

William L. 
Clasificación:
3.0

Eahh, its a U haul.. What you want me to say? The truck was really friendly. Can't complain. It didn't object to the absurd amount of stuff my mother owns. Not as much as i did at least.

TAYLOR W. 
Clasificación:
5.0

Randy was very helpful and knowledgeable. I would definitely use them again.

DENNISGENE S. 
Clasificación:
3.0

Heavy smell of cigarettes in the office when I had to pick up trailer.

Carey N. 
Clasificación:
5.0

Only issue was had to drive 25 miles to get the trailer. But overall everything worked as well as expected.

Ray C. 
Clasificación:
4.0

Tire low pressure monitor did not work. Should have been checked. Road service took care of promptly

dan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlon R. 
Clasificación:
5.0

Everything & everyone at this location was very helpful & efficient.

Shelly E. 
Clasificación:
2.0

Open on time. Don't smoke in the office. Don't close in the middle of the day when you are expecting returns

ryan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad F. 
No se han enviado comentarios para esta ubicación.

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