I dont remember his name but the guy who works there (seems to be the only person working at this location) was the best uhaul employee i ever met! He made every process easy and smooth. two thumbs up!!!!
So Young P.
Customer Reviews for Gilman Street Rentals
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Travis the manager is top notch. Very competent and a pleasure to work with. My second rental this week.
Christopher P.The man who seems to be the manager of the location did a fantastic job of dealing with a lot of people waiting to get trucks. A true professional.
Christopher P.Gilman Street Rentals is the place to go. This time, it was Travis who got me checked-in and out of there in minutes. And drop-off was even quicker...allowing me to get back to a busy day. Thanks, Travis
R Todd K.Wow such a good pick-up and drop-off experience!
Ashlee T.Smooth process, great customer service.
Rachel K.The owner of this location detests phone calls. All calls to their phone number go straight to voicemail. Even if you make a request via voicemail, he avoids calling you back for confirmation.
Brad L.Give your employees a raise!
Kathleen F.Very helpful staff. Vehicle drove well.
Joshua F.My last experience was awesome, and I'll be going here from now on! Easy in , easy out. The gentleman was happy funny and knowledgeable! I appreciated that
STEVE S.Great Customer service!
yesenia C.Very responsive assistance: prompt return call after leaving message, fast and efficient check out and check in. Gentleman who helped me was great! He deserves a raise.
Lisa M.Great and friendly stuff
Sikhumbuzo M.Great experience. Appreciate ability to return vehicle even when office is closed. Disappointed that additional Liability insurance is not offered. Many people in Bay Area do not own a vehicle so do not have their own liability insurance. Will look at other providers for next rental after realizing I was driving with only state minimum required for vehicle rental firms. Seems easy enough for you to offer extra liability insurance for $15 or $20 a day.
Kenneth N.Check engine light was on. Had reserved 12 furniture pads but only had 6 available. Was charged double the rate when I brought it back the same evening a few hours late after office was closed. I wasn't aware of this when booking.
Timothy Y.keep the quick check in and check out process. everything worked like a breeze.
James D.The owner helped to accommodate our schedule when we needed the uhaul for longer. We really appreciated it!
Sasha B.N/C
Sebastian D.Everything was perfect.
Carol V.Staff was very friendly and helpful.
John B.Staff person is great
Elisabeth G.Very promp snd efficient check in with truck ready to go! Made it simple.
Jose G.Excellent Product and Brand
bridgett C.Great Customer Service 🙌🏽
LaTanya H.Gilman Street rentals is the best. I was in and out of there in a flash. Thank you, Travis
R Todd K.Travis is amazing!!! What a great employee
mary R.everything was great, gentleman working was great and helpful
Kip M.Friendly and accommodating! You're awesome!
Helian R.Efficient. Recommended a better deal. Professional. The van worked great. All good!
sheila D.Travis did an amazing job. I really appreciate all of his help, professionalism, and kindness.
Felicia Z.Location manager that helped me made the process fast, easy and efficient. This is night and day from my past experiences with Uhaul. This experience makes it more likely that Uhaul will be my first call instead of my last call for a rental vehicle.
Steve R.The windows could have been cleaner
Anne T.Travis and crew run an efficient business here in Berkeley. Very thankful to have this business location so close by home. We've used U-Haul vans & a truck here 6+ times and never have I been disappointed with service or billing issues. Thanks guys.
Karen C.Efficient and friendly service!! Will definitely use from this location again!!
Nancy S.Easy and Friendly service.
Jian Y.The guys were very professional and accommodating…. Highly recommend
clint S.Inside was run down, but also the reservation was changed three times before pick up. I had to drive much farther and pay bridge tolls to pick up a trailer. This part was very frustrating.
Marina C.TM1824S AG61383-AZ, Driver side headlight is out ;)
CHAD W.I LOVE THE DUDE THAT RUNS THIS SPOT!!!
DarenAC C.Gilman Street Rentals is the best, that's why I'm a regular there. This time, my stepvan was almost new. And Travis got me in and out of there in minutes. Thank you, Travis and Gilman Street Rentals.
R Todd K.Everyone I worked with was awesome! This is the second time I've rented from Gilman St UHaul, and both times the service was outstanding. Pickup and drop-off was easy and the staff was super friendly and helpful. Thank you!!!
Walter C.Travis is great, and if I have to go out of my way to get to this location, I will…, just to avoid the disappointment with other companies service
Robert B.Attendant at the pick up location was really helpful and nice to deal with.
John M.I rented several trucks from that location and I know how these trucks run. The van given to me was totally out of balance. I had to steer the wheel constantly to keep the van on the lane. It was the most dangerous drive of my life. Terrible experience! I paid $115 the value I received -$115! I will look for other truck renters.
EminBurak O.Despite living only a few blocks from this location i had no idea it was there. very glad i found it. the truck was excellent, the cost even better, and the customer service terrific, and understanding of the problems i created. i really thought this was going to be one of those transactions were there's a catch, like everything is going well, but oh yeah, there's a $75 service fee or something else that blindsides, and honestly screws over the customer. i'm happy to say that has not, at least as of now, happened. Thank you for providing just what i needed just as i needed it.
brian S.This is perhaps the best U haul location I've been too. The guy running it is totally on his game. A+
Todd D.Great service from the guy working I would return because of the service
James L.Travis was very accommodating and quick to serve. He got me on my way very quickly. I appreciated the professionalism and helpfulness!
Bianca S.Always pleasant and professional service. I really would be worried if I had to go somewhere else. Honestly.
JOSEPH A.I rent here all the time. I love this location and the guy that works there.
troy T.