Comentarios del cliente para Gibson's Portable Buildings

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gibson's Portable Buildings

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BRENNAN G. en

Grado:

only negative was the dog hair in center seat. this location staff are excellent to work with. this has become my go to location.

STEVEN W. en

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El cliente no dejó un comentario.

larry w. en

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El cliente no dejó un comentario.

Lisa H. en

Grado:

Excellent!!!

Michael C. en

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El cliente no dejó un comentario.

Tamra m. en

Grado:

This was a very easy rental process, mostly done online. The Gibson rental people were great!!

Tyler B. en

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El cliente no dejó un comentario.

Amber H. en

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El cliente no dejó un comentario.

JEFF G. en

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El cliente no dejó un comentario.

RICHARD H. en

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Night drop off

Laurie B. en

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El cliente no dejó un comentario.

Ricky N. en

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El cliente no dejó un comentario.

dennis p. en

Grado:

Suggest closest drop off point to the customer request destination point. I found a drop off location four miles from my destination. U-Haul recommended a drop off point much further away. Possibly due to zip codes or other interference. Not practical for me to travel that far.

Nathan G. en

Grado:

El cliente no dejó un comentario.

DAVID M. en

Grado:

Cost was too high for a very short in town appliance move, will do something else next time ??

Melanie S. en

Grado:

I rented my truck from Gibson’s truck and storage rental in Scottsboro, Alabama. I signed in online before picking up to expedite the process. This did not help however and my check in still took close to an hour. The morning the truck was supposed to be turned in I realized I couldn’t locate the key. (Yes, my fault, and I do take ownership for this.) however when trying to solve this problem and turn the truck in, Gibson’s stated they didn’t have any spare keys. Poor planning on any rental truck provider’s part, but okay. I was prepared to have a new key made just needed guidance as where to go. Gibson’s closed at noon that Saturday leaving me no assistance. I was put on hold or hung up on multiple times by U-haul customer service and roadside assistance. I was trying to resolve this issue starting at 7 am on Saturday 9/29. I did not receive any helpful advice from U-haul until 8pm that night when they gave me names/number of someone who could make the key. This was only accomplished because of me filling out a roadside assistance request online. Not because of any help from the live persons I had been in contact with that day prior nor the rental provider. I’ve used U-Haul many times and been pleased every time. However, this experience was a true nightmare. Yes, I take ownership and responsibility/costs for losing the key. I do not,however, think I should be responsible for the extra rental charges past the original schedule day. If it had not been for the poor customer service provided by Gibson’s or U-haul itself that day, the truck would have been turned in on time. Please help me resolve this issue, or I can promise U-haul will not be my go to moving help in the future, nor any of my families.

Caitlin C. en

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El cliente no dejó un comentario.

CHRISTINE T. en

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El cliente no dejó un comentario.

Marvin S. en

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El cliente no dejó un comentario.

darla j. en

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El cliente no dejó un comentario.

MARK M. en

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El cliente no dejó un comentario.

Roy S. en

Grado:

Have more dealers like this fine dealers and you'll do fine.

LARRY G. en

Grado:

El cliente no dejó un comentario.

JEFF G. en

Grado:

Everything happened just as planned. From the equipment Rick Gibson's customer service. I was very happy to meet him. I will call him each time we have a need.

Patrick L. en

Grado:

We have been double charged... We paid 144$ and turned the uhaul in the next day which was yesterday sunday March 18 and we rented it on Saturday at 2pm... we are now trying to get in touch with you guys and just keep getting put on hold...This is ridiculous... If you guys are going rent a product to someone don't double charge them because I can guarantee will will not use U HAUL ever again...we need this money in our account because we are moving with children and we are now behind on funds because of an error on your part.. And now you cant evne answer when we call and keep putting us on hold...Ridiculous... we would never recommend your service to anyone

Herbert N. en

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El cliente no dejó un comentario.

david c. en

Grado:

El cliente no dejó un comentario.

Wanda Z. en

Grado:

We didn't even have to go into the office. Rick met us outside, read the mileage, told us to expect an e-mailed receipt, and we were on our way. We could tell that he valued our business as well.

TAMMY P. en

Grado:

When we got truck gas was 3/4 full took back on half they charged us 92 dollars

Dave W. en

Grado:

El cliente no dejó un comentario.

PHILL B. en

Grado:

El cliente no dejó un comentario.

William D C. en

Grado:

Chapman's Mini Storage has always been our 'go-to' for renting U-haul equipment. We were used to his style of service. Since he retired, their hours are not what they used to be, so we had to choose another option. The young lady that assisted us said that U-haul is not their main focus, and the service proved that. We chose another location when we rented a U-haul the next weekend to complete our move.

Laurie W. en

Grado:

El cliente no dejó un comentario.