Comentarios del cliente para Gibson Downtown
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Gibson Downtown
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ALLAN B. en
Very good
carolyn a. en
Me Gibson is awesome. Great experience!
Mark m. en
hard to improve
RUSSEL V. en
This uhaul experience was awful due to a few reason prior to this location uhaul canceled my reservation without notifying me putting me a day behind moving. And i was mislead at this location about milage. I was told i would be charge overage if u went over miles and it was the same weather i was charged overage or if i went ahead and added miles. I asked well ill just pay overaged and the guy made it sound luke i needed to add miles just in case and if i went over I'd get money back. So i added 25 miles. Went from 58 to 75 miles. Well i only used about 54 miles and the turn in place said i was told wrong and i just loose that extra money. I feel 30 bucks was stolen from me by the scottsboro location falsley telling me that
Stephen D. en
I did ask about the extension of time, which was discussed with the dispatcher after storm delays in Texas and waiting out tornado warning and occurrences in AR and northern AL. Much to my surprise the owner said there was no notes or additional time allowance....? She was the kindest most cordial and professionally person I’ve encountered at ANY UHAUL location!!! Can’t wait to use her services again....along with her promise that type of issue(s) would never be tolerated at their Scottsboro AL shop.
Ed K. en
Again as I mentioned before. The service was great, and all the people who represent your company we're very friendly, and helpful.
robert c. en
They are so sweet when we stop in, love this location
Cheryl V. en
Everything was great! They took the time to explain all of the features of the truck. I trust them and would use them again.
Donald G. en
Don't Change everything was great.
JODY B. en
They were very friendly and quick to help and answer questions great service
Rebecca C. en
Business was closed but keys and paperwork was left. Very convenient drop box in front Great experience top to bottom
david w. en
Be friendlier, had to wait for the correct person to be there to help us
Merri L. en
On the way to our destination the truck over heated and we had to buy two quarts of oil to add to it. When we arrived we discovered that there were no straps on the van, we had been told they were there, so we had to go purchase rope to hold the furniture down. Then I receive my receipt and find we've been charged $12 for gas???? I think they owe us money!!!!
Bobby C. en
Lose the online verification code. It takes too long. I ended up going to the business direct to get things done faster.
Michael F. en
It was wonder to rent a truck to move my couch. Thank you.
. en
Friendly and helpful
Marcous R. en
Could've been given a better rate considering that I will never use uhaul again and won't pay money owed
mary r. en
You do not need to improve everything was above the normal.
Roger B. en
Very friendly, courteous,and efficient!