Customer Reviews for Georges Body Shop
(U-Haul Neighborhood Dealer)

395 reviews

110 Bertrand St   Saint Ignace, MI 49781

(906) 984-4846

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(906) 984-4846

110 Bertrand St
Saint Ignace, MI 49781

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

When we picked up the truck it was running. We drove it a block and a half to the ferry dock, turned it off, and when it we went to start it, it was dead and needed to be jumped. If not for needing to catch the ferry, we would have returned the truck for another one. Obviously the battery was bad when we picked it up. In fact, I imagine Georges Body Shop had to jump it to start it before we got there. Very poor service to send out a truck in that condition!

Robert Vermeer 
Rating:
5.0

Customer did not leave a comment.

Richard Gady 
Rating:
5.0

Customer did not leave a comment.

Kurt Ney 
Rating:
2.0

Very poor lighting for a nighttime drop off.

Tim Salisbury 
Rating:
1.0

Customer did not leave a comment.

Todd Giampaola 
Rating:
5.0

Customer did not leave a comment.

JANE KOLOGE 
Rating:
5.0

Everything was perfect. The vehicle was in excellent condition and Lance, the owner of the local Uhaul dealer, was very kind and courteous. A+ in every way.

John Meeker 
Rating:
5.0

We had a brand new trailer, the nicest piece of U-Haul equipment I've ever used.

JAMES RANDOLPH PLAUNT 
Rating:
5.0

Customer did not leave a comment.

Betty Osborn 
Rating:
5.0

Customer did not leave a comment.

heather garrison 
Rating:
5.0

Customer did not leave a comment.

Judy Wright 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER MAISON 
Rating:
2.0

Have equipment ready to go. I had to move two 5x9 trailors to get access to mine. Having a heart condition and back issues, this rental could have had bad results. Granted my rental was near close of business but it would have only taken a few moments for someone to ensure equipment was easily accessible.

micheal osborn 
Rating:
5.0

Excellent service

David Fee 
Rating:
1.0

Customer did not leave a comment.

Neil Salo 
Rating:
5.0

Had Arnold dock personal drop off. Just know it was super helpful and handy!! Very happy customer.

Rebecca Fonner 
Rating:
5.0

Customer did not leave a comment.

JIM MATTSON 
Rating:
5.0

Amazing customer service!

MICHAEL REDMOND 
Rating:
5.0

The lot was pretty snowy and a little difficult to get the trailer backed into an appropriate spot. Overall, not too bad

Melvin Drews 
Rating:
5.0

Customer did not leave a comment.

Sue Englund 
Rating:
3.0

Customer did not leave a comment.

ALLAN BRET ARTZ 
Rating:
5.0

Customer did not leave a comment.

Melvin Drews 
Rating:
4.0

Customer did not leave a comment.

paula maltolm 
Rating:
5.0

Rental went smoothly. Thank you!!

Karl Wood 
Rating:
5.0

Customer did not leave a comment.

daniel goehler 
Rating:
5.0

Customer did not leave a comment.

Gail murrah 
Rating:
5.0

None. It was very good.

BRIAN FITZGERALD 
Rating:
5.0

Outstanding customer service

PERVAIZ SHAKEEL 
Rating:
5.0

Customer did not leave a comment.

ROBERT NIER 
Rating:
5.0

Customer did not leave a comment.

Josh Soblaskey 
Rating:
5.0

Georges U Haul was great. I was dropping off not picking up.

Lillian Connelly 
Rating:
4.0

Customer did not leave a comment.

GayleLynne Pendygraft 
Rating:
5.0

Customer did not leave a comment.

Frederick Holt 
Rating:
5.0

Fantastic people and service.

Lisa Largo 
Rating:
4.0

Customer did not leave a comment.

Robin Dorman 
Rating:
5.0

Customer did not leave a comment.

Jim Plaunt 
Rating:
5.0

Customer did not leave a comment.

MARK RUE 
Rating:
5.0

Jillian was pleasant and helpful. The truck was available as promised.

Ronald Smith 
Rating:
4.0

This is an exact copy of the email that I sent to Uhaul last June 29, 2022. I made a truck rental reservation in Canada because that's where I live and I was informed day before that I am getting the truck in USA. To whom it may concern, I just want to let you know how frustrating and inconvenient this situation has caused us. I made a reservation last June7th, 3 weeks in advance, for this truck rental as I want to make sure that I have something to use tomorrow June 30th. I do understand that pickup location can change but this one is 100kms away from my home. There should be a very visible note on the reservation on how far can the pickup location can change. Now, instead of me picking up 6kms from my home, I have to drive 90kms more, find someone to help me get it, cross country, pay gas for 2 vehicles and pay tolls for both vehicles. All of these cost me money and time on top of the rent that I was supposedly only paying for this reservation. Had I known that this would be the case, I would have definitely arranged truck rental somewhere else. I don't have any choice but to accept this sudden change as all my moving plan will fall apart if I don't get the truck. I was told by an agent that they added some kilometers of usage to compensate for this but this is still very ridiculous and very poor customer service provided to me. I am lucky that I can legally cross Canada to US to get this truck and even luckier to find someone who is able to cross the border with me as otherwise. I AM COMPLETELY SCREWED. I should not be paying you anything at all for this rental for this extremely difficult change of pickup location. No matter how frustrating and difficult this will be, I am going to pick up the truck tomorrow at St. Ignace as I badly need it and I am left with no choice at all. We are moving 900 kms away and if that's not stressful enough, it is insanely ridiculous that we have to go through so much more inconvenience as this. We expected Uhaul to make our life easier and here we are going through this complicated problem 24 hours before pick-up.

Vincent Pablo 
Rating:
5.0

They went above and beyond to help us!

JOE CHIRCO 
Rating:
1.0

Give the price

Gregory Hall 
Rating:
5.0

Customer did not leave a comment.

Brian Woods 
Rating:
5.0

Remote check in or check out never seems to work well. Not sure if it is just location.

duane wolfe 
Rating:
5.0

Customer did not leave a comment.

Brian Woods 
Rating:
4.0

Everything was good

TIM LAJOICE 
Rating:
5.0

Customer did not leave a comment.

Josh Soblaskey 
Rating:
2.0

I had received a text message Monday @ 9:42am from U-Haul “ Hi Kenneth, this is the U-Haul Callback Team following up on your recent inquiry. Are you still moving to BRIGHTON, MI? We are offering a special one-time 20% discount on your 5' X 8' Enclosed Trailer. May I call you to discuss? Please reply Yes or No. ***This does not apply to existing reservations “ ~ I replied with a “Yes” ; but didn’t received a reply, There seemed to be a great network problem with my reservation be confirmed and so it took nearly an hour before I could hook up the trailer. I had no assistance with the hookup, and I discovered the wiring was damaged and had to get them to replaced the wiring link before leaving this location in St. Ignace, Michigan

Kenneth Nelson 
Rating:
3.0

Customer did not leave a comment.

Robert Snyder 
Rating:
5.0

Customer did not leave a comment.

JAMES BAZINAU 
Rating:
5.0

Customer did not leave a comment.

jason bayush 
Rating:
5.0

Customer did not leave a comment.

Karen Beemer 
Rating:
1.0

You billed me for 2 days and I only used it for 1. I have reported uhaul for fraudulent violation to the federal government

DAVID CHARLES MCNEASE 
Rating:
3.0

Customer did not leave a comment.

ARTHUR WILLIAM SAPP 
Rating:
4.0

Customer did not leave a comment.

winnie olson 
Rating:
2.0

Door wouldn’t close all the way and had to deal with 1500 miles of wind noise

Kelly Jackson 
Rating:
4.0

Customer did not leave a comment.

MATTHEW DENNIS REINKE 
Rating:
2.0

Better service and help in getting trailer connected

David Belanger 
Rating:
5.0

Customer did not leave a comment.

Donald Orr 
Rating:
1.0

Live up to the timeline of the contract. The prior user didn’t return his rental as per the contract forcing us to drive to St. Ignace from Petoskey to get another truck. Also, no blankets were on site as ordered forcing us to gamble moving new furniture on bumpy roads. Not a good experience.

WEBB TRUMAN COATES 
Rating:
5.0

They are a very helpful and great facility!

Ingrid Olson 
Rating:
5.0

Customer did not leave a comment.

LOUIS PATRICK ADDINGTON 
Rating:
5.0

No improvement at all it was very excellent customer service was great

JOSEPH DOUGLAS SELDON 
Rating:
5.0

I felt like they bent over backwards to help me in anyway they could. Excellent customer service!!!!

JUDITH ANN GROGAN 
Rating:
4.0

Customer did not leave a comment.

DONALD LEE GRIFFIN 
Rating:
5.0

Your help and kindness was greatly appreciated!

jim adkins 
Rating:
3.0

The process to get the key out of the lock box took almost an hour. Shorten it for people who don’t have an hour of their lives to spare.

Michll Evans 
Rating:
5.0

Customer did not leave a comment.

Charles Matthews 
Rating:
5.0

Customer did not leave a comment.

JOHN DOUGLAS SCRAMLIN 
Rating:
5.0

Customer did not leave a comment.

Ty Elenbaas 
Rating:
5.0

Excellent customer service. The rental truck was in good running condition and clean.

KENDA Wilkins Luepnitz 
Rating:
5.0

Customer did not leave a comment.

MARC ALLYN TOLES 
Rating:
3.0

Customer did not leave a comment.

Gregory Baskin 
Rating:
5.0

Customer did not leave a comment.

Matthew Ferguson 
Rating:
4.0

Customer did not leave a comment.

Steve Hughes 
Rating:
1.0

there was no one there. We were on hold for an hour and a half then were told to call back when we got there, and put on hold for again for thirty nine minutes, were transferred and put on hold AGAIN. The program on the computer was TERRIBLE!!! It made me want to NEVER rent a U Haul EVER again!!!

jack hayes 
Rating:
4.0

George's Auto Body needs blankets, dollies, boxes, and packing material. The truck was not cleaned out.

Martha Cousino 
Rating:
1.0

Have the right uhaul available and not have me drive 40 minutes away to get one!

Alexia Mcmillan 
Rating:
5.0

Customer did not leave a comment.

STEVEN CHAPMAN 
Rating:
4.0

Customer did not leave a comment.

LINDA LARISCH 
Rating:
5.0

Customer did not leave a comment.

MICHAEL FORSHAW 
Rating:
3.0

Just dropped off after closing.

KATHERINE ELLIOT VANLIERE 
Rating:
4.0

Employees are very friendly and I experienced great customer service. Very thankful for them going out of their way to even pick me up, as I didn’t have a ride to the location.

Joshua Robinson 
Rating:
4.0

Customer did not leave a comment.

GREGG CALLEWAERT 
Rating:
3.0

Customer did not leave a comment.

MANESHDEVABHAI PATEL 
Rating:
5.0

Customer did not leave a comment.

STEVEN GARROW BEATTY 
Rating:
4.0

Customer did not leave a comment.

CHARLES SUMNER 
Rating:
3.0

Customer did not leave a comment.

Carrie Campbell Hyslop 
Rating:
5.0

Customer did not leave a comment.

RANDALL DAVID INGHAM 
Rating:
5.0

Excellent service and extremely friendly! A pleasure to work with!

Chuck Sumner 
Rating:
5.0

Customer did not leave a comment.

peter giovenco 
Rating:
4.0

Customer did not leave a comment.

Curt Mastos 
Rating:
5.0

Customer did not leave a comment.

Cynthia Scallion 
Rating:
5.0

Customer did not leave a comment.

DWAINE STANLEY STARR 
Rating:
5.0

Dropped off and checked out online. Smooth as can be!

Patrickjohn Camling 
Rating:
4.0

Customer did not leave a comment.

Bradley Fisher 
Rating:
5.0

Customer did not leave a comment.

DONALD LEROY BECK 
Rating:
5.0

Nothing I can think of.

PAULDAVID CHENEY 
Rating:
5.0

Customer did not leave a comment.

THOMAS ALAN MARZEAN 
Rating:
5.0

Customer did not leave a comment.

DAVIDALAN ULRICH 
Rating:
5.0

Customer did not leave a comment.

Adam Valeski 
No reviews have been submitted for this location.

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