Customer Reviews for Funshine Sports Inc
(U-Haul Neighborhood Dealer)

483 reviews

301 S Main St   Brigham City, UT 84302

(435) 734-1922

Location Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 734-1922

301 S Main St
Brigham City, UT 84302

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I needed a uhaul at a closer location and I needed it early. I didnt get either!!

Lanettechris P. 
Rating:
2.0

Only one guybrinnutje whole place. Had to wait several times during checkout while he helped others. Nice guy, though. Shop is a huge mess. Open razor laying on desk.

Ian B. 
Rating:
2.0

The host of Sunshine is rude and presumptuous.

Bennington J. 
Rating:
5.0

I had a really bad experience with the app and getting approval for the truck. It took way too long and it had me upload pictures even though I did that already long before the scheduled pickup day. The pickup location and the truck itself were both excellent.

Jordan L. 
Rating:
5.0

Customer did not leave a comment.

ALEXIS H. 
Rating:
5.0

Good service no issues

James B. 
Rating:
3.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
3.0

It was dirty and disorganized inside but the staff was friendly and they had the truck so I guess it was okay.

Cameron E. 
Rating:
2.0

The owner was grumpy the day I picked up. He told me to "Hurry up! I've got things to do."

Paul M. 
Rating:
4.0

Customer did not leave a comment.

lynn P. 
Rating:
5.0

The process and availability was perfect and easy. Thank you

ALANA M. 
Rating:
4.0

Customer did not leave a comment.

Erick V. 
Rating:
5.0

Customer did not leave a comment.

Lisa D. 
Rating:
4.0

Customer did not leave a comment.

silvestre S. 
Rating:
5.0

Customer did not leave a comment.

stevem H. 
Rating:
5.0

Customer did not leave a comment.

Jim A. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
3.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Customer did not leave a comment.

Kylie Y. 
Rating:
5.0

This owner/Operation is one of the nicest and most helpful people I have ever worked with on moving, I have lived all over the United States and Internationally and I have never been treated so great. Thank you

Craig B. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

I was very satisfied with this dealer, I received quick and exceptional service . Thank you

Peter S. 
Rating:
5.0

Customer did not leave a comment.

kurt T. 
Rating:
4.0

Customer did not leave a comment.

CHRIS J. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

Customer did not leave a comment.

Jena L. 
Rating:
5.0

Customer did not leave a comment.

francis C. 
Rating:
4.0

I turned in the truck after hours and did online turn-in, so did not interact with anyone at this site. It was easy to find though.

Cary N. 
Rating:
5.0

Customer did not leave a comment.

Rick P. 
Rating:
3.0

Customer did not leave a comment.

jordan D. 
Rating:
5.0

The truck was ready to go when we arrived. Paper work was done fairly quick. We will be renting one again next week.

Rick P. 
Rating:
4.0

Customer did not leave a comment.

steve J. 
Rating:
4.0

Customer did not leave a comment.

Rich P. 
Rating:
5.0

Your online express pick up nearly didn't let me get the truck. And when something was wrong the online agents wouldn't tell me anything just kicked me out of the pick up process. I wasted an hour trying to figure out how to get the truck I gave up on your crappy service and did everything in person with the location owner he got me the truck I needed in no time. I would never recommend using the online "express" service. When I tried to chat with the agents they wouldn't answer or tell me what was happening for 10 minutes or so. As a customer I have no clue what's happening then the app kicks me out saying I can't be verified and lists three possible reasons... Great so I have to try and fix one or all three of the things not knowing which is the issue?

Sean L. 
Rating:
5.0

Customer did not leave a comment.

TaunaLee R. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
1.0

Customer did not leave a comment.

Isaac A. 
Rating:
2.0

Stay open later than 12:30 Saturday afternoon. I had to do self check in. And hire an employee or two to speed up service. On a previous visit, he took a long time to get me checked out, and then told me he doesn't even want to do UHaul service any more, because it takes him away from his other business and is not profitable.

Brian C. 
Rating:
2.0

Unit was covered in dead bugs. Windshield washer fluid froze half of the way through our move.

Jennie R. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
3.0

The store owner needs some training on helping customers with the online/mobile ordering process - which, by the way, is exceedingly glitchy. But when neither the customer nor the store owner knows what to do, that causes real problems on what is guaranteed to be an already stressful day for every single customer who finds themselves in need of a U Haul.

Nicole B. 
Rating:
5.0

Everything was Perfect. Kent was so friendly and professional. We loved picking up the U-Haul at this location and will recommend it to anyone that needs a rental in Tremonton location.

Marie M. 
Rating:
3.0

The poor guy had like 4 groups waiting and yet he kept his cool. Good customer service and the shop was really cool because of the stuff that he had to sell.

KERI T. 
Rating:
5.0

Customer did not leave a comment.

bruce W. 
Rating:
3.0

Customer did not leave a comment.

Duane R. 
Rating:
1.0

I wasn't told that there were miles I can't go over. This is advertised at 39$. My total was 109$. Wasn't bad I can handle that. The previous person left their keys in the car. I was trying to be a good person and drove it to the original dealer. I was charged 300$ for going over miles. That is absolutely unacceptable. Way too much money. I would rather make 50 trips in my car than ever rent one of these trucks again.

Casey C. 
Rating:
5.0

Geat customer service

tim R. 
Rating:
5.0

Kent was extremely helpful

lars J. 
Rating:
5.0

Customer did not leave a comment.

Cary W. 
Rating:
4.0

Customer did not leave a comment.

Jill E. 
Rating:
3.0

Customer did not leave a comment.

Edmond P. 
Rating:
5.0

Kent was terrific

lars J. 
Rating:
5.0

Customer did not leave a comment.

Wes R. 
Rating:
5.0

Very friendly and easy location

david M. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

The gentleman there was very friendly and accommodating and I would reccomend this location to anyone I know.

Matthew C. 
Rating:
2.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Great customer service. Went above and beyond for our reservation.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Kristen Z. 
Rating:
5.0

U-Haul call center is horrible. They couldn't fulfill my reservations and would not help me with a solution. I had to find my own trailer. I will not be using U-Haul again.

Michael J. 
Rating:
5.0

This gentleman was great! Highly recomend his location!

Clint D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
4.0

Customer did not leave a comment.

Brent C. 
Rating:
5.0

Mgr helpful, fast, efficient, had good selection of vehicles & trailers.

Wes R. 
Rating:
5.0

Customer did not leave a comment.

TaunaLee R. 
Rating:
4.0

Nothing all went well. Thanks for extending the truck for another day.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

N/A

Feliz R. 
Rating:
5.0

N/A

Feliz R. 
Rating:
5.0

Computer programming was a bust but other than that your agent was thoughtful and apologetic for the poor computer problem..

al Y. 
Rating:
5.0

Customer did not leave a comment.

Launa J. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

matt D. 
Rating:
4.0

Business owner was very accommodating and helpful. Had a good assortment of vehicles there to serve our needs. Very happy with the service we received.

terry B. 
Rating:
5.0

Returned the trailer with no problem.

Steve M. 
Rating:
4.0

We did the 24/7 drop off which was fine. What was not okay was that they changed the drop off location from 2 miles away to 25 miles and would do nothing for us. Not cool when you have been moving for 14 hours ?? customer service was rude too. Does not really apply to the drop off location but definitely not pleased

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Ashley D. 
Rating:
1.0

Very rude! We had a hard time with the online pick up. That was frustrating! But when we decided to just have the location take care of us, he said he had his own customers to take care of and did not have time to take care of me. He said it was my doing that made it hard. He helped others that came after me before he would hel me. We were there for more than an hour. Unacceotable!

Kathy D. 
Rating:
4.0

Customer did not leave a comment.

RANDALL Q. 
Rating:
3.0

Customer did not leave a comment.

clayton Z. 
Rating:
5.0

He was a great guy friendly and well-informed

David W. 
Rating:
3.0

We noticed halfway through the trip left blinker did not work. Tried all we could but did not replace the bulb. So it will need to be done. Other than that it pulled like a dream.

Tammarra G. 
Rating:
4.0

This location is closed on Mondays. That is the day I dropped my rental off. I was not concerned with the location being closed, but the area is a little small and crowded so I was unsure where to park the 26' rental unit. I did find a spot out back. I also did my research and knew that this location was closed on Mondays, so I had the owner beforehand and he had told me about his dropbox and its location, so I none of those things were an issue.

Corey R. 
Rating:
4.0

Customer did not leave a comment.

DAVID A. 
Rating:
2.0

Customer did not leave a comment.

Chelsea C. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
4.0

Customer did not leave a comment.

michael V. 
Rating:
5.0

Customer did not leave a comment.

james F. 
Rating:
5.0

Customer did not leave a comment.

jacqueline K. 
Rating:
5.0

Dropped off the truck around 2 am, no issues.

JEFFREY G. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Nothing to improve here this place is great!

Joseph C. 
Rating:
4.0

Customer did not leave a comment.

DEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Terrance C. 
Rating:
2.0

Closed on the day the rental was due back, but I did drop it and document with pictures.

craig C. 
Rating:
5.0

Funshine was very accommodating to my needs and schedule. Great expert. Thanks.

Gerald O. 
Rating:
5.0

Customer did not leave a comment.

Shelby D. 
Rating:
2.0

Poor service

TYLER B. 
No reviews have been submitted for this location.

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