The location wasn't open. Key dropped in after hours box. Advised your customers service representative Kat when dropped off Saturday morning at about 9:41 am.Steven K.
Customer Reviews for Freeway Smog & Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They helped me get the truck I needed, worked efficiently to get me processed and on my way. I didn't like backing up into the street to clear the fences and having to watch out for traffic with the limited visibility. I would have preferred the truck was parked so that I could just away forward.Reuben G.
El cliente no dejó un comentario.DAVID O.
El cliente no dejó un comentario.Lawrence W.
No area is a bad area also door was broken on back of uhaul and had to find help to open back of truck to get my things out in tx not happy with the truck and problems I had getting truck as wellCRYSTAL S.
El cliente no dejó un comentario.GERARDO P.
Every thing was in pristine order so you know the old saying â€œIF IT AIN'T BROKEN IT DON'T NEED NO FIXING 👍🏽And thank you for your service to me once again.david S.
PROFESSIONAL, COURTEOUS, AND VERY CUSTOMER FRIENDLY!!!Donald P.
The gas had been siphoned and the hose was still hanging out of the tank. It took an hour to get the app to work. I was dropped out of it for some reason. This location is closed on the weekends so there was no counter help.Millie S.
El cliente no dejó un comentario.Douglas C.
Good service tanksjose C.
Have a working ac, clean interior of cab.Judy R.
I waited two weeks with a hold on my credit/debit card for the truck to be returned in the system. While the people at corporate helpline were courteous and helpful, they could not release the hold. The franchisee is inept, lazy or some combination of both. I will never use this location again and intend to warn anyone else looking to rent equipment never to use them either.Anthony S.
Neighborhood needs improvement 😎Marcus L.
It was at a dirty auto repair place. I had to step over car wires to get to the office. The office was cluttered and dirty.Tiffany G.
Said they open 10 to 6. Nobody was there. They decided to close and not help me.Lonnie P.
El cliente no dejó un comentario.JOSEGRI ALFONSO R.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.CYNTHIA LYNN M.
El cliente no dejó un comentario.DANIEL G.
El cliente no dejó un comentario.rachel V.
At the store on J and 20th there needs to be more one way service and they should not send people out of there wayPAMELA R.
Stop LOW BALLING Rental prices, Be HONEST, When you post a price, That's a COMMITMENT When you change that price When I come to rent the equipment, It shows U-HAUL Engages in illegal practices.TIMOTHY PAUL N.
El cliente no dejó un comentario.Denise C.
El cliente no dejó un comentario.Emmanuel T.
El cliente no dejó un comentario.Jennifer S.
There are 2 locations on the same street. My reservation had one address but they didn't have it there and sent me to the other location. Who said I was at the wrong location when I showed him my reservation, thankfully he asked and they had it. When I tried to return the truck after hours, it wouldn't allow it - said I wasn't at location. I received a call on Sat asking if I had returned it, which was concerning. Being military, we've used uhaul a few times. We will continue to use it but this definitely caused some confusion.Greisa S.
El cliente no dejó un comentario.Vincente H.
El cliente no dejó un comentario.Jermaine G.
I was sent over to this location after the other location in mojave refused to help me even though their hours of operations was open until 5 and I was trying to return my rental at 3:30 pm. Lady told me that she was closed regardless of what the hours were, refused to help me altogether. Not the smog places fault as they were closed and not involved, but I will never return anything in mojave again, I'd rather spend more money and return in Tehachapi or Lancaster. Just all around very unhappy with mojave storage location.Aaron E.
El cliente no dejó un comentario.Eli R.
El cliente no dejó un comentario.cordelia N.
El cliente no dejó un comentario.Rensis A.
El cliente no dejó un comentario.Cindy M.
Place was closed on a Saturday afternoon. The gate was shut and locked and there were no staff inside the gated area. There was a vacant dirt lot across the street from the office and it looked like it had just been plowed. There were several U-Haul trucks and trailers in the vacant lot, which was unfenced, so after talking to the office in Las Vegas where I picked up the trailer they said it to simply leave it there.MICHAEL WAYNE O.