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Julie W.
Customer Reviews for Fort Knox Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Awesome staff, I'd had my wallet stolen that very morning and they still assisted me to the fullest....take my advice check in online before going.....fantastic experience
Nakia M.This location is great because they provide friendly quality service every time. I had reason to use them three times this past year and every time the service was excellent. Also -- this time I locked my cell phone in the truck on a Saturday night and all I had to do was leave a voicemail message and they had my phone ready for me when they opened the next day. THANK YOU!
Thomas M.Great service, great truck. Would definitely use this company again. Many thanks!
Christina Z.Stay the same. They are the best.
Nancy F.Customer service was great
Angelo E.Very efficient and accommodating owner/manager
Hillary I.Great customer service at this place. Reserving and pick-up were easy and seamless. No problems at all. Couldn't be better, being less than 3 miles from my house.
Christine B.Excellent customer service per ALWAYS!
ELMER G.The person who helped us was very kind and made it easy for us to check-out. However, the parking is limited and if you drive past the parking lot, you're in a web of storage aisles, so not my favorite place to park!
Gene Patrick G.Best service I've had in a while. Very friendly and accommodating. Will only be using this uhaul center for storage.
Chadric A.Stephenie was so helpful, kind and professional. She also helped me with a non uhaul manner. I appreciate her assistance greatly. ( Also appreciated the quick access to the U Haul ) Thank you !
STEPHANIE K.The employees were caring and supportive. A happy environment.
Cynthia J.Nothing everything was great from the moment i stepped into the office and returned the truck. Use this facility as a traing site for others.
ESTHER R.the folks at Ft Knox Columbia are awesome!
michael D.Self return process was horrible. Site kept freezing and causing me to start all over again. So many photos required!! What ever happened to just dropping off the key and the company checking everything; oh, that costs $20 to bypass self return. Very, very unhappy with the return process. I won't do that again.
MARC W.The stuff at Fort Knox location were amazing . Stephenie goes above and beyond to have the job done. Everyone at this location is very helpful and professional treating everyone with respect. Great location
MERCY SANGWE A.The workers there were Amazon. I will recommend them to all my family members and friends
PATRICK A.First time renting a uhaul for myself the process was simple, easy, and best thing cheap
Ian M.Staff was fantastic, the woman that helped me out knew what she was doing and got me in and out almost immediately. When I returned, she was also the one who checked me out and it was literally the easiest Uhaul experience I've had. 10/10 will rent from them again.
IAN M.Have at least the windows cleaned on the vehicle prior to renting it to a customer..otherwise it was a good experience at this site…
Walter S.Very helpful and responsive and polite. Thanks.
Matthew K.Awesome as always
Stephenie V.Coming again in a few days Ms Tiffany was great and helpful
Fabian A.Once again, they were great 👍
Elbert R.To picture process of taking pictures and all that is a pain at night. My wife and I had a little bit of a difficult time however we got it done
Bryan S.Did not have reserved size truck, but was able to provide a smaller size.
Rick M.Will continue to use this location. They are very friendly, helpful and efficient
Elbert R.It was closed so we didn't see anyone or anything but the outside. The person on the phone who told us where to go and what to do was helpful.
JEFFREY W.I wish I could give more stars. Amazing service, Customer service was well above par!! The lady who helped us was friendly, efficient, and made everything so easy. I would feel confident renting here again.
ALANNA H.Very easy to work with and friendly. Appreciated their help.
JANETTE D.First time renting and it was quick and easy! The person who checked me out was friendly and explained everything I needed to know clearly. ¡Gracias!
Nina T.Equipment was clean and easy to use. Staff was courteous, polite and professional.
Desmond D.Love the service, great staff.
Mary L.Services in my experience is great
Amadu S.Excellent customer service
Peter A.Smooth, fast, easy transaction. Recommend for sure.
David R.For twenty years I've rented here will always recommend this establishment
Andrea E.Kind and experienced staff
Gabriela A.Great customer service and happy my experience
Yenus A.The customer service rep at the facility was great - super efficient, helpful and an all around good person!
Jeffrey T.I think that your staff is very friendly and pleasant; I enjoyed interacting with your staff.
NATALIE P.The lady went above and beyond to make sure i was alright and the equipment was returned safely. Very professional, 10 stars
DENNIS O.Wonderful experience here!
Wenze Y.Very friendly and helpful! Will recommend to others.
Linda C.Staff was very cordial, professional and on point. Well done
Enitola F.Service is great, location is great, will be back in the future!
Kelly T.The vehicle worked very well but had not been swept clean so I had to sweep it out prior to use. I returned the van swept clean of anything my stuff may have left behind.
MARINA T.