Comentarios de los clientes para Fk Stokely Lumber

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fk Stokely Lumber

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Michael B.
Clasificación:

Very friendly staff

Robert W.
Clasificación:

Both the building and the parking lot needs some serious upgrades very worn looking

Julia H.
Clasificación:

El cliente no dejó un comentario.

Jason A.
Clasificación:

Nothing everything was good.

Danielle J.
Clasificación:

El cliente no dejó un comentario.

James P.
Clasificación:

El cliente no dejó un comentario.

Logan B.
Clasificación:

Make the uhaul sign more noticeable. I couldn't even tell that I could return my truck there until I drove up to the door of the building

Scotty M.
Clasificación:

El cliente no dejó un comentario.

Kendra R.
Clasificación:

El cliente no dejó un comentario.

Jesse G.
Clasificación:

El cliente no dejó un comentario.

George H.
Clasificación:

El cliente no dejó un comentario.

George H.
Clasificación:

El cliente no dejó un comentario.

rudy Z.
Clasificación:

It doesnt get any better than these guys!

Daniel M.
Clasificación:

It was a quick and easy process.

Donnie S.
Clasificación:

El cliente no dejó un comentario.

TIM H.
Clasificación:

El cliente no dejó un comentario.

David H.
Clasificación:

El cliente no dejó un comentario.

Brent A.
Clasificación:

Great people

Teresa W.
Clasificación:

Friendly, fast and efficient service! Teresa

kim G.
Clasificación:

Business closed when went there returned on line

kerry M.
Clasificación:

Scott was a very personable and easy going guy to deal with, he was on top of the process all the way.

James P.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

It was perfect. Scott was very personable and extremely accomodating. Hookup was quick and easy and so was the sign up. Was on my way in 15 minutes.

Charlie T.
Clasificación:

My only issue is with the reservation process. The folks at Stokely lumber were great. The issue I have is where I had to pick up the equipment. It was way out of my way. It would be less of a shock if I knew it was even a possibility to go that far to pick up the equipment. I FULLY understand how the process works and the location is not guaranteed but the options presented to me when reserving don't mention a maximum distance, that is determined fully by Uhaul. We disagree on how far is convenient. I made it work of course because I had little choice but if I could have found equipment from a competitor I would have cancelled. Not likely to find anything with one day notice on the last day of the month. I reserved my equipment weeks ahead of time and understood my preferred location may not be where I picked up my equipment but it was much farther out than I anticipated. I didn't plan for that much time - 2 hours back and forth, to retrieve equipment. I likely will not rent from uhaul anytime soon due to how this is handled and because of the stage of life I'm in...three kids on college...we rent a uhaul some 6-8 times a year... Thanks.

Tyler H.
Clasificación:

Stokely Lumber went above and beyond to make sure I was well taken care of.

Christopher Z.
Clasificación:

El cliente no dejó un comentario.

Raymond S.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

El cliente no dejó un comentario.

William C.
Clasificación:

El cliente no dejó un comentario.

Jeremy R.
Clasificación:

El cliente no dejó un comentario.

Marilyn S.
Clasificación:

El cliente no dejó un comentario.

Stacy Rae H.
Clasificación:

El cliente no dejó un comentario.

SCOTT S.
Clasificación:

El cliente no dejó un comentario.

STEVE M.
Clasificación:

El cliente no dejó un comentario.

Donald L.
Clasificación:

El cliente no dejó un comentario.

STEVE M.
Clasificación:

El cliente no dejó un comentario.

Shawn K.
Clasificación:

I literally had to stop in the middle of the road to see if I had the right location because the place looked closed, and I didn't see a single U-Haul vehicle anywhere on the premises. Finally after figuring out I was at the right location I noticed two trailers sitting off to the side of the lot. The guy that helped with the return was a great guy, fortunately. The whole return was a fiasco. I was originally told I could return the unit anywhere near my destination. But once I got to the original return location this turned out not to be true. The first young man came and grabbed my keys and went out into the downpouring rain with me to begin the check-in. But once we came back inside another guy said "do you have your contract? You can't return that here." I explained I was told I could return it anywhere. He said, "Your contract said you have to call to get a location." But I explained I was TOLD otherwise. The guy sent me away and said they were overrun and beyond capacity. So after calling I found I had to drive an hour away in the downpour. Dumb process considering the information I was given when I picked up the unit.

brett A.
Clasificación:

El cliente no dejó un comentario.

john C.
Clasificación:

El cliente no dejó un comentario.

Bret A.
Clasificación:

El cliente no dejó un comentario.

Quinten P.
Clasificación:

El cliente no dejó un comentario.

Kirsten C.
Clasificación:

I received excellent service when picking up the trailer and connecting it to the truck.

Todd M.
Clasificación:

Very nice people at this location with prompt check-out service!

Steven B.
Clasificación:

El cliente no dejó un comentario.

Mike S.
Clasificación:

El cliente no dejó un comentario.

Tim T.
Clasificación:

El cliente no dejó un comentario.

Doug D.
Clasificación:

El cliente no dejó un comentario.

Robert J.
Clasificación:

El cliente no dejó un comentario.

Doug D.
Clasificación:

El cliente no dejó un comentario.

Aurise M.
Clasificación:

El cliente no dejó un comentario.

Joshua G.
Clasificación:

El cliente no dejó un comentario.

tammy V.
Clasificación:

Reserved a 15 ft. uhaul for Sat. The 10th. 2 days later received a call saying only 10 ft available. They gave me a few free miles to try to make it right. They were to contact me Monday to tell me if it was more than just the estimated 19.98. I called Monday no answer. Left message no call back. Called Tuesday, it's $45.?? When asked why cause i should pf had 40 free miles not 30 given by Stokleys. He said he finalized the rental. He couldn't refund money. I would have to go through Uhaul to get my money back. 515-423-5236 Tammy Vanderpool. Had returned the uhaul by 1pm Saturday same day rented.

manuel P.
Clasificación:

El cliente no dejó un comentario.

Brandy S.
Clasificación:

El cliente no dejó un comentario.

julie H.
Clasificación:

I have used them before so great customer service this time dropped off after hours.

Justin P.
Clasificación:

El cliente no dejó un comentario.

tim H.
Clasificación:

El cliente no dejó un comentario.

Brad R.
Clasificación:

The trailer pulled great and did everything I expected. I would definitely recommend this to friends.

JENNIFER N.
Clasificación:

El cliente no dejó un comentario.

julio F.
Clasificación:

El cliente no dejó un comentario.

dick S.
Clasificación:

Have an assistant to help turn in equipment somebody on call on locations to turn in.

mike K.
Clasificación:

El cliente no dejó un comentario.

shella P.
Clasificación:

El cliente no dejó un comentario.

CLEESTA F.
Clasificación:

The only thing we thought it was hard to find, not enough sings but they were very kind.

JODIE M.
Clasificación:

El cliente no dejó un comentario.

Chad S.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

The passenger seat belt latch did not work. Everything else worked very well. Good Job. Employees were very friendly and helpful. Excellent people!

BEN M.
Clasificación:

I had to make 3 different reservations to get the vehicle I needed. I was told it would be in one location on the day I needed it. I reserved 10+ days in advance. Less than 24 hours before I'm moving I get a phone call saying the vehicle I needed wasn't available at any location within 50 miles. The only one available was smaller, and nearly an hour away in the opposite direction. I made a different reservation in the town I was moving to, and wasn't compensated for fuel (now it was a two way trip). Not only that, but that reservation was the incorrect vehicle so I had to drive 30 miles to this location to pick up. All of this was handled via uhaul customer service. The people at the location were very good.

Dianne P.
Clasificación:

Not locations fault probably but hookup for lights wasn't up to date. We were able to purchase attachment to make it work butcwas annoying especially after we'd called UHaul to verify connections would work ahead of time!

Joanalee N.
Clasificación:

My account was charged for the rental fee as well as a "hold" placed on the account for the same amount which has yet to be released. It has been 4 weeks now...

Taryn S.
Clasificación:

Drop off location was changed due to other locations being full. Was charged and paid for equipment that was not there. Was billed for extra miles due to the change of the drop off location.

krystal K.
Clasificación:

El cliente no dejó un comentario.

susan A.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

El cliente no dejó un comentario.

TINA A.
Clasificación:

I was overcharged, the charge was suppose to be 123? And all weekend more money was being deducted, I was not at all made aware of the additional charges, and that was all the money I had. I took excellent care of the uhaul washed returned full. I was just not informed or understand why all the extra charges. I left an abusive situation, we were homeless, not to share my private experience but I tried so hard to stay strong and have gotten a new safe home, and this extra cost was just like another kick in the gut.

William G.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

El cliente no dejó un comentario.

john B.
Clasificación:

El cliente no dejó un comentario.

Kelly G.
Clasificación:

El cliente no dejó un comentario.

michael J.
Clasificación:

El cliente no dejó un comentario.

Jeffrey E.
Clasificación:

no one was in the office when I first arrived. It didn't take long after they showed up.

Denise S.
Clasificación:

El cliente no dejó un comentario.

Dennis B.
Clasificación:

Nothing wrong with the people or equipment at the pickup location but it was an hour away from us so 2 hours driving to pick it up on our moving day. And we only needed it for a single 1.5 mile move.

PAMELA F.
Clasificación:

It took the employee 30 minutes to check us in and we were in a hurry, so that was very irritating!

Sharon J.
Clasificación:

El cliente no dejó un comentario.

KENYATTA R.
Clasificación:

El cliente no dejó un comentario.

Katelyn B.
Clasificación:

El cliente no dejó un comentario.

delories G.
Clasificación:

El cliente no dejó un comentario.

mary B.
Clasificación:

El cliente no dejó un comentario.

Mike E.
Clasificación:

There is nothing that needs improved upon. The staff at Stokely Lumber go above and beyond.

GORDON W.
Clasificación:

Good service

Joshua R.
Clasificación:

Just a quick comment. The back sliding door, on the uhaul I rented, malfunctioned. I called my local uhaul dealer, where I rented from, and they were so quick to send someone out to fix. When the technician discovered it wouldn't be a quick fix, he offered me a replacement uhaul so I wouldn't have to wait. I am beyond pleased with the customer service at this location and will definitely return. Good job guys!

Aaron P.
Clasificación:

El cliente no dejó un comentario.

DEVON P.
Clasificación:

LOVED IT! They are amazing! I'd recommend anyone to rent from here anytime! They were very nice, easy to talk to, and great to work with! NO COMPLAINTS HERE!!!

CHRIS P.
Clasificación:

Super friendly

JULIE H.
Clasificación:

El cliente no dejó un comentario.

CAROL R.
Clasificación:

Person that helped me was very helpful and informative.

Pam H.
Clasificación:

Troy was exceptional. He was friendly, personable, and professional. Even though he was busy he made me feel like I was the only customer there. He explained everything well. Thank you!

TIMOTHY O.
Clasificación:

El cliente no dejó un comentario.

SUSAN T.
Clasificación:

I had reserved a truck two weeks in advance to pick up in Atlantic, Ia and the day before they told me they didn't have a truck. So I have to drive to Perry, Ia to get one. What's the point of reserving???

No se han enviado comentarios para esta ubicación.

Volver
arriba