Customer Reviews for First Storage One
(U-Haul Neighborhood Dealer)

560 comentarios

4258 Somers Dr   Burton, MI 48529
(Just south of Bristol Rd just east of I-475)

(810) 715-0432

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/9/2022: 2:00 p. m. - 5:00 p. m.
  • 12/10/2022: cerrado
  • 12/24/2022: cerrado
  • 12/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(810) 715-0432

4258 Somers Dr
Burton, MI 48529
(Just south of Bristol Rd just east of I-475)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/9/2022: 2:00 p. m. - 5:00 p. m.
  • 12/10/2022: cerrado
  • 12/24/2022: cerrado
  • 12/31/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
4.0

Previous renter took the trailer mud bogging and the trailer still was covered when I received it. The guy at the counter was very helpful and professional.

Nick M. 
Clasificación:
5.0

Very quick and convenient process. I'll be back again next time I need a truck.

Carson W. 
Clasificación:
5.0

Great staff, courteous and professional. Always going the extra mile for the consumer. Would highly recommend.

RAFAEL FRANKLIN- T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Geri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
3.0

My issue was coming into this store for drop off (yes knew we were coming early) and we have to sit in the parking lot for almost 25 minutes..??? Open sign was on but there was a thing on the window about not returning till x time... My husband works an off shift and works 10 hr shifts so that was beyond inconvenient and frustrating!! Other than that the guy we dealt with was pleasant and kind and the appliance dolly worked out well for what we needed... I only wouldn't recommend because people have super constrictive schedules oftentimes when moving etc and if a location is supposed to be open then it should be open. He wasn't out in the storage place either we watched him drive back up. I mostly base reviews on product etc but I have to factor into this that look the guy wasn't even there when the store was open and that's not cool.

Robert M. 
Clasificación:
5.0

Best customer service ever as well as storage lot and buildings are well taken care of

Jacob K.  |  Overall Experience 
Clasificación:
5.0

Nate went above and beyond to make a first time mover like me feel confident and important. Thank you Nate.

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Very professional and pleasant.

Michele V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geri C. 
Clasificación:
5.0

The owner operator was very friendly and has great customer service will keep him in mind if anyone ever needs to rent a uhaul he was so nice👍🏾👍🏾👍🏾

Tanyaknica H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis C. 
Clasificación:
5.0

Very personable dealer, everything ready for me. So easy. Thank you.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawnee F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

The sales / desk staff helped me make the best choices for my move.

Andrew C. 
Clasificación:
5.0

Good friendly service!

David F. 
Clasificación:
5.0

Quick and easy I would definitely rent a trailer here again.

Richard W. 
Clasificación:
5.0

Always in and out the fastest at this location.

Matthew H. 
Clasificación:
5.0

Even though previous customer was 1 1/2 hours late, they took care of me

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrrt H. 
Clasificación:
5.0

Nothing. Nate is very helpful and great to work with.

Ricardo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alyssa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie M.  |  Overall Experience 
Clasificación:
5.0

The Manager/Rep at the location was very pleasant and helpful.

Martin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Very friendly and fast customer service!! Will be back for sure!!

Homer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C. 
Clasificación:
1.0

Was charged for an extra day

Brett G. 
Clasificación:
5.0

Nate is a great guy! He helped me more than I could ask and explained everything. This location is well maintained and always has the equipment I need! Highly recommended       

Penny T. 
Clasificación:
5.0

Fast and Friendly service.

MATTHEW CALVIN H. 
Clasificación:
5.0

Nate was great, hey, that rhymed!

Cory S. 
Clasificación:
5.0

Great staff ! and fast and easy service !

Craig N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystol P. 
Clasificación:
5.0

Charged a deposit for an already paid truck rental

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES STANLEY C. 
Clasificación:
5.0

In and out quickly. Friendly service.

MATTHEW CALVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA CORY L. 
Clasificación:
5.0

Excellent service. Uhaul saved me $ on this move. Will be renting again from them this location. A+

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry M. 
Clasificación:
5.0

Very friendly and easy to work with.

Julie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Great customer service!

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
5.0

Great owner very nice and very respectful and trucks are very nice

Sheldon S. 
Clasificación:
5.0

The sales person was very helpful

Wayne L. 
Clasificación:
5.0

Everything was great

CRAIG CARTER A. 
Clasificación:
5.0

Very friendly worked well with me when I needed it. Thank you for your services

Patricia H.  |  Overall Experience 
Clasificación:
5.0

Nothing I can think of

alexia U. 
Clasificación:
5.0

Excellant service was extremely pleased. Owner was very nice Thanks

GERALD IRWIN H. 
Clasificación:
5.0

Very helpful and great experience!

KELLIE RENEE L. 
Clasificación:
5.0

Not a thing

BRENT LEE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne W. 
Clasificación:
5.0

The whole experience was terrific. The manager on site was very professional and friendly. The lady that made my reservation over the phone was professional and knowledgeable. The truck and the equipment I needed were clean and ready to go. Its nice to see such professionalism. Gracias

GERALD SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS CHARLES D. 
Clasificación:
5.0

This location was great, and the guy we dealt with was awesome. I am wondering why every time we try to rent a uhaul, we try to use the location close to home on holly road in Grand Blanc. They never have anything available. We are always sent elsewhere, so we get to meet great guys like the one in Burton.

thomas G. 
Clasificación:
5.0

Office staff was very helpful and knowledgeable

Shanna R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SIR M. 
Clasificación:
5.0

Friendly service! Will use again!!

JOSHUA JAMES Q. 
Clasificación:
5.0

Really good help getting the right equipment for our needs. Good experience.

LYNN ELIZABETH J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

Very friendly and helpful staff.

BRENDA LYNN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY ELIZABETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL ERNEST C. 
Clasificación:
5.0

The clerk was nice and explained everything,he even gave me a cold bottle of water,which was nice of him

VICKY LEE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY GLYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall U. 
Clasificación:
5.0

This is a great place for RV storage. Thank you!!

Jeff C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY NELSON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK ELIAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEENA EILEEN M. 
Clasificación:
4.0

He was Very Helpful.

FERNANDO N. 
Clasificación:
5.0

I have no problem with the franchise locations. You booking system is subpar you call center non exexistant. I know this because I placed 4 complaints lasts leek and I never got any response. Certain I won't now either. Horrible crapy corporate people and systems.

KRISTINA ANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray D. 
Clasificación:
5.0

Nate offers great service, is cordial and professional. Always good to work with him on moving needs.

RICARDO A. 
Clasificación:
5.0

I wasn't taking a unit all the way in the back along the expressway. I explained that I was concerned about blowing snow across. He had no others the same price. I went and got an indoor unit for cheaper at Dort Hwy (old Kmart) and it was very clean, secure, and friendly customer service.

Penny T.  |  Overall Experience 
Clasificación:
5.0

Thanks for a great move.

MARK STEVEN R.  |  Overall Experience 
Clasificación:
5.0

Nothing, It was perfect!

JADELYN FAITH H. 
Clasificación:
5.0

Everything was very professional thank

JAMES EARL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENIS Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN LEE D. 
Clasificación:
5.0

your hours were 7-7 but no one showed up until 8, that's the only problem.

CHARLES THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

adam T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
3.0

The equipment was in good working order but was filthy. There was no Jack on the trailer so once it was in my vehicle there was no taking it off until the job was finished and I returned the equipment. There was only one employee working and three customers in the building which really slowed down service. I was offered several drop off locations once I reached my destination and was even offered a discount for driving a little farther for drop off which I didn't mind. Overall I had a good experience.

Dallas S. 
Clasificación:
5.0

The process was very easy picking up and returning. Would definitley rent from them again.

JULIEMARIE P. 
Clasificación:
5.0

The only problem we had was the unit we rented had the fastener in place for the D-ring but the actual D-ring was missing. We had to improvise for strapping in our stuff. Other than that the unit was very clean and well kept! The staff at this location was very friendly and helpful. We will highly recommend this location to everyone! Thank you so much!

LAURIE JEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHEREN Q. 
Clasificación:
5.0

Nate is an amazing person. So polite and helpful. Highly recommend this location.

GARY WILLIAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL GEORGE W. 
Clasificación:
5.0

I have a 10x10 unit here for 2 years without incident. Rates for the unit I found to be as good or better than others.

Edmund K.  |  Overall Experience 
Clasificación:
5.0

Good working with Nate Henry. He's friendly and helpful and ensured every customer is satisfied with service. Why can't Comcast, AT&T and Verizon be so accommodating. 5 star rating for First Storage One.... Thanks Nate

Paul E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service

George M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Danny R. | Reservación
Clasificación:
5.0

Nice place to be at

Mark M. | Reservación
Clasificación:
5.0

Nate is extraordinary at his job.

Kimberly D.  |  Overall Experience 
Clasificación:
5.0

The facility was very accommodating. The staff was always helpful with suggesting better types of locks and how to pay online, etc. We were very happy with First One Storage over the last 14 yrs.

JAN C.  |  Overall Experience 
Clasificación:
3.0

Mice mice mice

VALAREE G.  |  Overall Experience 
Clasificación:
5.0

Nate goes above and beyond to ensure happiness with your unit. He is helpful and always available with any questions one might have. I had a unit here for a year and would definitely use them again!

Crystal K.  |  Overall Experience 
Clasificación:
5.0

Very professional staff, very clean and neat storage facility.

DIANA L.  |  Overall Experience 
Clasificación:
4.0

Nice and clean unit. Very easy to access unit.

Martin N.  |  First Impressions 
Clasificación:
5.0

Great job, excellent customer service

Privacy R.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

DIANA L.  |  First Impressions 
Clasificación:
4.0

no issues, all good

Privacy R.  |  First Impressions 
Clasificación:
4.0

Clean storage unit helpful employee and great service

Privacy R.  |  First Impressions 
Clasificación:
4.0

It was a very easy move and the facility manager was extra helpful. I will always use this place for storage and I will certainly reffer anyone who`s moving.

Privacy R.  |  First Impressions 
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