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Ricardo A.
Customer Reviews for First Storage One
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Exortarlos a que continúen brindando ese buen y tan necesario servicio. Y además ese excelente trato al cliente.
Carlos L.Nate was exceptionally helpful .....
STEPHEN S. | Overall ExperienceNate was very helpful and kind
Beth A.Very friendly and polite
Rick H.Very friendly and polite
Rick H.Staff was very informative regarding hours and equipment operation. Thanks much!
Justin Z.Was charged for clean up when the truck came to us wet muddy and with leaves in it we went down main roads and never once touched an area with mud
Haley R.The worker was super friendly and helpful. They made the process seamless and enjoyable! I was a little nervous to rent a truck for my first time but it went off without a hitch.
Erin H.No issues man is very pleasant and helpful
Barbara C.Previous renter took the trailer mud bogging and the trailer still was covered when I received it. The guy at the counter was very helpful and professional.
Nick M.Very quick and convenient process. I'll be back again next time I need a truck.
Carson W.Great staff, courteous and professional. Always going the extra mile for the consumer. Would highly recommend.
RAFAEL FRANKLIN- T. | Overall ExperienceMy issue was coming into this store for drop off (yes knew we were coming early) and we have to sit in the parking lot for almost 25 minutes..??? Open sign was on but there was a thing on the window about not returning till x time... My husband works an off shift and works 10 hr shifts so that was beyond inconvenient and frustrating!! Other than that the guy we dealt with was pleasant and kind and the appliance dolly worked out well for what we needed... I only wouldn't recommend because people have super constrictive schedules oftentimes when moving etc and if a location is supposed to be open then it should be open. He wasn't out in the storage place either we watched him drive back up. I mostly base reviews on product etc but I have to factor into this that look the guy wasn't even there when the store was open and that's not cool.
Robert M.Best customer service ever as well as storage lot and buildings are well taken care of
Jacob K. | Overall ExperienceNate went above and beyond to make a first time mover like me feel confident and important. Thank you Nate.
Justin C.Very professional and pleasant.
Michele V.The owner operator was very friendly and has great customer service will keep him in mind if anyone ever needs to rent a uhaul he was so nice👍🏾👍🏾👍🏾
Tanyaknica H.Very personable dealer, everything ready for me. So easy. Thank you.
David B.The sales / desk staff helped me make the best choices for my move.
Andrew C.Good friendly service!
David F.Quick and easy I would definitely rent a trailer here again.
Richard W.Always in and out the fastest at this location.
Matthew H.Even though previous customer was 1 1/2 hours late, they took care of me
Larry C.Nothing. Nate is very helpful and great to work with.
Ricardo A.The Manager/Rep at the location was very pleasant and helpful.
Martin B.Very friendly and fast customer service!! Will be back for sure!!
Homer K.Was charged for an extra day
Brett G.Nate is a great guy! He helped me more than I could ask and explained everything. This location is well maintained and always has the equipment I need! Highly recommended
Penny T.Fast and Friendly service.
MATTHEW CALVIN H.Nate was great, hey, that rhymed!
Cory S.Great staff ! and fast and easy service !
Craig N.Charged a deposit for an already paid truck rental
Kevin R.In and out quickly. Friendly service.
MATTHEW CALVIN H.Excellent service. Uhaul saved me $ on this move. Will be renting again from them this location. A+
John R.Very friendly and easy to work with.
Julie P.Great customer service!
Paul B.Great owner very nice and very respectful and trucks are very nice
Sheldon S.The sales person was very helpful
Wayne L.Everything was great
CRAIG CARTER A.Very friendly worked well with me when I needed it. Thank you for your services
Patricia H. | Overall ExperienceNothing I can think of
alexia U.Excellant service was extremely pleased. Owner was very nice Thanks
GERALD IRWIN H.Very helpful and great experience!
KELLIE RENEE L.Not a thing
BRENT LEE P.The whole experience was terrific. The manager on site was very professional and friendly. The lady that made my reservation over the phone was professional and knowledgeable. The truck and the equipment I needed were clean and ready to go. Its nice to see such professionalism. Gracias
GERALD SCOTT A.This location was great, and the guy we dealt with was awesome. I am wondering why every time we try to rent a uhaul, we try to use the location close to home on holly road in Grand Blanc. They never have anything available. We are always sent elsewhere, so we get to meet great guys like the one in Burton.
thomas G.Office staff was very helpful and knowledgeable
Shanna R. | Overall ExperienceFriendly service! Will use again!!
JOSHUA JAMES Q.Really good help getting the right equipment for our needs. Good experience.
LYNN ELIZABETH J.Very friendly and helpful staff.
BRENDA LYNN H.The clerk was nice and explained everything,he even gave me a cold bottle of water,which was nice of him
VICKY LEE K.This is a great place for RV storage. Thank you!!
Jeff C. | Overall ExperienceHe was Very Helpful.
FERNANDO N.I have no problem with the franchise locations. You booking system is subpar you call center non exexistant. I know this because I placed 4 complaints lasts leek and I never got any response. Certain I won't now either. Horrible crapy corporate people and systems.
KRISTINA ANNE M.Nate offers great service, is cordial and professional. Always good to work with him on moving needs.
RICARDO A.I wasn't taking a unit all the way in the back along the expressway. I explained that I was concerned about blowing snow across. He had no others the same price. I went and got an indoor unit for cheaper at Dort Hwy (old Kmart) and it was very clean, secure, and friendly customer service.
Penny T. | Overall ExperienceThanks for a great move.
MARK STEVEN R. | Overall ExperienceNothing, It was perfect!
JADELYN FAITH H.I have a 10x10 unit here for 2 years without incident. Rates for the unit I found to be as good or better than others.
Edmund K. | Overall ExperienceGood working with Nate Henry. He's friendly and helpful and ensured every customer is satisfied with service. Why can't Comcast, AT&T and Verizon be so accommodating. 5 star rating for First Storage One.... Thanks Nate
Paul E. | Overall ExperienceThank you for your service
George M. | Overall ExperienceExtraordinario servicio al cliente
Danny R. | ReservaciónNice place to be at
Mark M. | ReservaciónNate is extraordinary at his job.
Kimberly D. | Overall ExperienceThe facility was very accommodating. The staff was always helpful with suggesting better types of locks and how to pay online, etc. We were very happy with First One Storage over the last 14 yrs.
JAN C. | Overall ExperienceMice mice mice
VALAREE G. | Overall ExperienceNate goes above and beyond to ensure happiness with your unit. He is helpful and always available with any questions one might have. I had a unit here for a year and would definitely use them again!
Crystal K. | Overall ExperienceVery professional staff, very clean and neat storage facility.
DIANA L. | Overall ExperienceNice and clean unit. Very easy to access unit.
Martin N. | First ImpressionsGreat job, excellent customer service
Privacy R. | First ImpressionsExcellent customer service
DIANA L. | First Impressionsno issues, all good
Privacy R. | First ImpressionsClean storage unit helpful employee and great service
Privacy R. | First ImpressionsIt was a very easy move and the facility manager was extra helpful. I will always use this place for storage and I will certainly reffer anyone who`s moving.
Privacy R. | First Impressions