Scott T.
El cliente no dejó un comentario.
Comentarios de los clientes para First Choice Market
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Testimonios de clientes recientes de First Choice Market
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PATRICIA P.
More inventory. They were very nice and helpful, though!
Jodi S.
It was very slow service. The people didn't act like they knew the process very well. Or maybe they were new and didn't ask for help.
KEVIN R.
Long wait because staffing was short but very helpful once received help
Mike S.
in a grocery store. 1 person, 1 computer, very slow.
Jennifer H.
I did not get the dolly I rented. The attendant at the Pueblo location was unaware I could of rented the trailer u walsenburg for a two way rental being I live in the area. I could of saved like $50. Disappointed to say the least
Stacy A.
The dollies I asked for were not included. The truck had not been swept. There were furniture pads which I did not order, and they were dirty and not folded. I want sure where to go to pick up the keys; there was inadequate signage. The person I talked to was very helpful.
Lyndon C.
Efficient
Joshua W.
Don't charge people additional 40$ for " wrong destination fees" when that was the prescribed location for drop off and I would have personally checked the truck in on the app as instructed, however there's absolutely no internet connection out in the boonies and try after try I was unsuccessful. So the additional 40$ charge is bullshit.
Leonard B.
You added an extra $88.00 in taxes.
Roger M.
Easy drop off with the U-HAUL app.
Roxanna M.
Train your 800 phone reservation personnel to listen to future customers. I have been using your services for over 40 years and this last encounter was absolutely horrible. The person I spoke to today did refund part of the charge, but stated that I could not speak to anyone about the unprofessional,rude and complete handling of my request for this rental. There are many people with much better people skills that would appreciate a job that have better customer service for future customers. The person that did not listen to my request and entered incorrect information made this a complete unfavorable experience.
calvin S.
Service in and out was difficult, I left the container better than I found it and some confusion about getting the final check out and receipt. However, it is the only rental in the vicinity and I was glad they were there.
Victoria D.
Very helpful and explained to me that I got robbed by the pickup location.
kye P.
Great job
Brenda P.
No improvement needed for this location. Everything/one was on point. UHaul Corporation, however, needs to be upfront and honest about that extra deposit they hold on your card if the gas is not replaced. An additional $75 hold was placed on my card and when i called about, i was told that they did not see that extra hold. Thank goodness i had the extra available on the card. Otherwise, my rental would not be approved. At the end, I got all my deposit back. Just let us know so we can plan accordingly.
JOHANN R.
Mark was great to deal with.
Thomas H.
Keep your truck clean!
willim V.
No one was dedicated to assist UHaul customers so we had to wait quite a while until we could pick up our dolly. They were very nice to work with however once someone assisted us.
John F.
There is never anyone available at the drop off location. Share app doesn't always load to use.
Brandon A.
Make more drop off locations available
pam R.
Order somewhere else, the hassle is not worth it.
Shelby J.
Signage indicating check in desk is inside First Choice.
Theresa G.
I was charged an extra $22.46 that I was told was a deposit and I have not been refunded. I was told the gas tank was full it was not!!! I returned it full, the attendant was very friendly but obviously not experienced enough with the truck .
Chris D.
Great customer service. In and out in no time.
Joe R.
Just a little bit more training for the employees. they were very friendly and helpful but has some issues getting it set up.
Chris D.
Very good Uhaul location. Mark and Cody knew their job and were friendly and efficient. In and out quickly.
Michael P.
train employees, the man who hooked up the trailer did not tighten the hitch properly and it came off and scratched and dented my tailgate.i am waiting to here from the u haul dealer about fixing it.
david W.
Excellent service assitwd unloading my car and trailer fast so I could get to my vet for my elderly dog. After traveling cross country staighr
Mario L.
The people was very nice and helpful and the equipment very good, it gave me no problems,I sure would recommended. I am very pleased with the service.
Steve B.
Customer service was above and beyond. This was an emergency rental where my wife had to pick up a trailer on her own and the staff went out of their way to accommodate
John C.
Great help in a low income town.
Kenya R.
It let me order a pick up truck, but this location doesn't have one. No reflection on their service though, they checked me out, no problem. However, the price changes because the 10 footer costs more for flat plus mileage.
zach M.
By no fault of uHaul, it took nearly 45 minutes for a customer service rep to come to the counter to check in my trailer. After that, the service was fine.
CHRIS M.
Hr8
william R.
wish the unit had speed control
Victoria B.
The person who helped me did not know the UHaul procedures. She had to keep asking someone else.
angie D.
First Choice Market in Walsenburg was excellent. I rated the experience average because I initiated the U-Haul rental agreement online and requested a tow accessory kit for 24.95. I received a confirmation by email and called U-haul the next day to change the pickup date but the phone rep said that there was no reservation. I asked several questions and what she said was, "If there was a reservation I would see it, but I don't see it, so there is no reservation. I would see it if it were canceled and I don't see it." She made me a reservation and when I asked to add the tow kit, she said that she could not add that and I would have to get it at the location of pickup. Then, that evening or the next day I got a confirmation that my tow accessory kit had been shipped to me. This, to me, was all quite incredulous but really had nothing to do with the First Choice Market who were wonderful in getting our auto transport hooked up.
Justin A.
Stress free! Thank you-
Louise B.
Train personnel therough
robert N.
Picked up unit at 7:30 AM, Turned in unit at 1:28 PM, six (6) hours later. Was not refunded/discounted for many hours early drop off.
Jamal K.
Not their fault system has the wrong info on our trailer.
Michael H.
The truck had not been cleaned before I picked it up and appeared to have been used to transport landscaping supplies. The floor of the box was covered in peat moss.
Rose H.
Make sure your mileage calculations are right. Instead of charging for extra mileage later. Make it clear on your website that those greats are only in town. And, when we called customer service to change drop off locations we were on hold for 20 minutes. Sorry don't think I'll be using Uhaul in the future.
Kristie G.
No uhaul staff present when I was there
Kristie G.
No one was there that handled uhaul at the time I arrived to answer any questions.
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