Customer Reviews for First Choice Auto
(U-Haul Neighborhood Dealer)

275 comentarios

3161 Gordon Hwy   Grovetown, GA 30813

(706) 650-1360

Horario

  • Mon–Fri
    8 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(706) 650-1360

3161 Gordon Hwy
Grovetown, GA 30813

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

We were bitten a lot by fire ants that seemed to have taken over the truck. We are not sure where specifically they were coming for but they were on the window shield and everything. It was a very uncomfortable ride.

Lyndsey N. 
Clasificación:
1.0

They were supposed to open at 8:30. Arrived at 8:15 by 9:15 no one showed

fred L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathaniel W. 
Clasificación:
1.0

First off, I went to the location I was emailed and wound up having to drive to another. So, that wasn't great. Very small and out-of-the-way operation, so I did not expect much to begin with... and yet I was still underwhelmed. The guy that worked there was with another customer, yet did not acknowledge me at all. I stood 15 feet from him, he walked right by me, and did not say hello, I'll be right with you, nothing at all. Did not even make eye contact with me. Kinda weird and anti-social. A simple 'Hi, I'll be right with you' takes 2 seconds and goes a long way. The printer might be from the late 1990s because it took about 5 mins to print out 4 pages. The wiring harness on the trailer was broken (left turn lights wouldn't flash) and I had to fix it myself. The guy just walked away while I was working on it and did not return. Did I mention that he's a bit of a weirdo? Because he's a bit of a weirdo. Honestly, it was the worst experience I've ever had with U-Haul. I kinda felt bad for the guy but he needs to learn to at least be somewhat personable. There was also a tube television in the lobby. Perhaps this 'store' could double as a technology museum.

Larry L. 
Clasificación:
5.0

Front tire was worn down in one spot so the ride shook us for 2100 miles

Forrest T. 
Clasificación:
5.0

The man was very nice

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie P. 
Clasificación:
5.0

The equipment was clean but the truck needed a front end alignment desperately. I understand thatvthis is not the fault lf the location but, I spent the whole trip with the steering wheel sideways and struggling to keep the truck straight down a busy highway.

Daniel T. 
Clasificación:
2.0

Location looked abandoned, minimal signage, and the desk attendant seemed preoccupied with other matters.

JASON O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA C. 
Clasificación:
5.0

Always nice.

Charles S. 
Clasificación:
5.0

Nice pleasant return.

bradley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane B. 
Clasificación:
3.0

I'd say the first thing you can do is rent me a trailer with working turn signals and brake lights. I asked before I left the lot if the lights on the trailer worked, the guy said "That's a good question". I had to have the trailer so I took it anyway but the only light that worked was the left turn signal. Come on U-Haul, I expect better from you.

william D. 
Clasificación:
5.0

El cliente no dejó un comentario.

marques M. 
Clasificación:
1.0

From the moment I walked in I felt unwelcomed; this place is a total hole. I wouldn't ever rent equipment from here again. The trailer itself was terrible too - anywhere in the 45-60 range and the trailer shook my Expedition very badly.

Jason H. 
Clasificación:
5.0

Small shop, but you can tell that the owner and staff truly cares about the customer! This First location is a great place to grab a uHaul from.

Luke M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rahima A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ida H. 
Clasificación:
1.0

The representative was very rude very short and honestly did not want to be there would not take the time to show me how to do the self checkout. I explained that I did not understand. I will never rent from this location or recommend it.

STEVE M. 
Clasificación:
3.0

A clean vehicle would be nice, windshield and wipers were covered in dirt and tree matter. More moving supplies being available In store.

RONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert H. 
Clasificación:
5.0

The employee who helped me was super patient and kind. Super helpful as well .

Vanessa L. 
Clasificación:
4.0

Location was easy to get to, right off Gordon Highway. Customer service was exceptional. Representative (I think it was Mike) hooked everything up and made sure I was familiar with the trailer. The equipment was in great shape, although the ratcheting tie downs for the tire straps were starting to show some use. Would definitely rent from this location again.

Jeffrey W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
3.0

More lights when Dropping off at night

Donna L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob J. 
Clasificación:
4.0

Next time if the gas hand should be where needs to be

Karisma W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

kenn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rada N. 
Clasificación:
5.0

El cliente no dejó un comentario.

julio R. 
Clasificación:
5.0

Owner was very helpful in choosing the correct trailer for our needs and it was perfect.

john B. 
Clasificación:
4.0

Took long to get truck and did not have all blankets asked for

Patrick M. 
Clasificación:
1.0

Poor customer service . I will never use uhaul again.

Bernard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
4.0

N/C

michael J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
3.0

Thre trailer I rented was in great condition except fort one thing. The hook up had an older connection and I was unable to connect the lights unless I purchased an adapter for it. I understand this is a business but I believe that an appropriate adapter should be supplied for the customer depending on which connection they have. It's only right and is abiding to the safety of the customer and the equipment they are renting.

Keith L. 
Clasificación:
5.0

Excellent customer service

ANTHONY B. 
Clasificación:
1.0

Charged me 22.26 when I dropped my truck off then received a call from uhaul saying that they didn't receive the truck

amanda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika G. 
Clasificación:
5.0

Nothing.

gene A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jackson A. 
Clasificación:
4.0

Truck's interior was dirty and the windshield was dirty.

cynthia R. 
Clasificación:
5.0

They were very cordial. They answered all our questions and provided great service for a smooth transaction. I'm very pleased with their service.

Juan P. 
Clasificación:
5.0

fast, friendly and efficient

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ty T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
5.0

The owner was knowledgeable and helpful. I chose this location due to its proximity and had to do my own research because the Uhaul website said there was no availability when there was. Glad I chose this place!

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

Customer service was outstanding. This is the best uhaul in the area.

Amanda Y. 
Clasificación:
5.0

They gave me some information that I should have been provided in Memphis before I loaded my car on the dolly.

Les P. 
Clasificación:
5.0

Mike is the BEST!!! His customer service was AWESOME!! So helpful

Phoebe W. 
Clasificación:
5.0

Nothing! Absolutely great service with very knowledgeable staff! Thanks.

purvis W. 
Clasificación:
5.0

This location is by fare the best location I have rented from. The owner was vary thorough and explain everything I needed and very helpful make sure you choose this location.

jonathon B. 
Clasificación:
5.0

The service at First Choice Auto was above and beyond my expectation. The owner made sure I was comfortable with the operation of the truck and made sure the trailer and vehicle were securely and properly connected.

jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
5.0

dealer was professional

raymond P. 
Clasificación:
4.0

pave the entrance and trailer location

Eldridge W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

No comments, very satisfied with their service.

Mack S. 
Clasificación:
4.0

Very friendly and helpful.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanquita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
1.0

The establishment was very poor in appearance, equipment was dirty, and the ability too print contract wasn't established. The customer service was rude. When I called to notify tardiness to pick up trailor the clerk kept cutting me off.

Teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

Rent me a truck that is big enough to fit everything I'm moving.

jeniffer S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
5.0

be more upfront about coverage for different policies.

NANCY A. 
Clasificación:
5.0

The service was great, there isn't anything that needs to be improved.

Cassandra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyson H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micah Y. 
Clasificación:
3.0

Good Customer service.

Lowell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD C H. 
Clasificación:
3.0

The trucks dash lights did not work but I did not find that out until I was driving at night during a rain storm.

Frank T. 
Clasificación:
5.0

Good dude, great with customer service. Had empathy for my situation.

Corey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty R. 
Clasificación:
3.0

The employee did not assist with taking the car dolly off our vehicle and he merely pointed to where he physically wanted the dolly located leaving my husband to manhandle it into place by himself. It wasn't difficult to do... it was just rude.

Kenneth D. 
Clasificación:
3.0

El cliente no dejó un comentario.

KARYMAR V. 
Clasificación:
5.0

Nothing experience execellant

gloria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
3.0

The equipment was clean, but the truck had a bad vibration in front end. (More when empty than when loaded. Transmission also didn't Shift as well as should be, which effected the fuel mileage.

David S. 
Clasificación:
5.0

mr. Michael woodcook is very professional and and I like to deal with him on all my U-Haul matters. I will refer all my family and friends to go see him when a truck is needed

Martinez P. 
No se han enviado comentarios para esta ubicación.

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