matthew A.
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Comentarios de los clientes para Fifth Avenue Storage
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Testimonios de clientes recientes de Fifth Avenue Storage
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Anthony L.
Fast, easy, good customer service
joanne S.
Nothing as far as I am concerned !! My experience was perfect and made my move so much easier and less stressful!!
Raul C.
Keep working with customers I say thanks
James S.
Jimmy is a friendly guy and runs a good business.
Thomas M.
I was very happy with this location, I utilized this location a few times now. They are always professional and take care of me. I would recommend them for UHaul services. Respectfully, Tom
Ricardo C.
I suggest having a U-Haul sign near the street... It was hard to find Thanks
Kenneth G.
Very disappointed that the equipment was not there. We were told that the person overbooked.We had to go to another location that was very inconvenient as we were on a time schedule. And that added mileage on to the truck. I know that there is not many options but we will look into someplace else next time.
Jonathan V.
They were excellent! Definitely have great customer service. Would go back to them again!
Jose M.
Friendly people and good rates
Gena R.
Great friendly staff. It was a wonderful experience
Richard F.
It was an inconvenience for me to pick up at this location. I usually deal with East Islip U Haul. They did not have a car hauler and said I had to go to Bay Shore. I do not understand why a hauler was not available in East Islip. They had about 2-3 weeks for one to be gotten. East Islip always got one for me in the past.
john H.
I would recommend Fifth Avenue Storage. The staff was friendly and nice. They made the experience very pleasant.
George K.
Nothing Perfect clean every thing worked
Donovan B.
Awesome service Great staff!
Xiomara A.
Nothing everything went smoothly
Noel M.
Create more space for cars to come in and out or for people renting to park cars otherwise a very positive experience
Harry B.
Everything went smoothly from start to finish!
Nasean H.
Professional customer service great guys to talk to. No hassle transaction from start to finish. Thank you.
Kevin H.
Best Customer Service I've ever received from U haul!!
Ann C.
Very accommodating, honest guys that run this uhaul company. I highly recommend them.
Kevin H.
Not a thing. Exceptional Customer Service
Nayel E.
The employees were very mean and impatient. I was constantly yelled at while trying to complete the exit survey
william H.
Tail light was out on the trailer I had to drive to a different location and wait to have it repaired
Anna B.
Friendly, helpful, and easy to deal with. The staff took the stress out our stressful move day!
Ruben D.
They (stuff) didn't wear mask, the truck was in really bad conditions, dirty. I was overcharged because I spend 4 milles and the bill charged 7 milles. Thanks.
Christina B.
This location did not let me drop off the truck. They had no reservation for my storage. I was sent away. I went to bay shore and the service man helped me by letting me drop off the truck. He did not have the unit either. I now have paid upfront for two storage units because they did not have the size I reserved available. I am disabled and I cant carry my items as I planned. I have over $600 in additional expenses to hire people to help and for the additional storage. I have used UHAUL for almost 20 years and never had an experience this bad. I expect that someone will contact me immediately to discuss this issue.
Ingrid A.
I was at another location and reserved a 9' van online. Went the day before to confirm. They told me all I had to do was come in the next day any time w/ID and credit card and the truck would be there. I needed the truck early in the AM. Got there and there was no one available to give me the van. They said the person would come in at 12 pm. I was there at 8 am. No one could help me. Called U haul in Bayshore and the rep told me to come right over. He had a van for me. Got there and his customer service skills were excellent!!! Everything went smoothly and I was 100% satisfied.
pedro C.
Reservation was not avail at the previous reserve location and it was a hassle to then drive to another place to get the truck
Wendy H.
the truck cabin had a very bad cigarette smell. They should say no smoking inside the truck.
md K.
They are very nice and friendly
Michael S.
Passenger side mirror was extremely loose luckily I had somebody in the truck With me so they can constantly move the mirror so I can drive safely
Mark D.
Excellent customer service
Carlos S.
Everything went very smooth !
JOSEPH R.
Quick & Efficient
Yeibi M.
Excellent
Derrick S.
The truck had just come back so there wasn't much time to clean it
Mike Z.
Rich at 5th Ave Storage was very helpful in setting me up with everything I need. He made sure I had the right truck for the job at the right price. I would recommend this location to everybody.
Brandon S.
The only issue I had was the gas gauge when we picked up the truck was at a 1/4 of a tank. They told us that he had to drop it off at a 1/4 of a tank or higher. When he dropped it off, the gauge was between 1/4 and a 1/2. Bay Shore UHaul said it had to be filled up to full and said he should have taken a picture and then charged an extra $68.00. To me, that was totally unfair and more communication should taken place.
Flavio S.
Excellent atention y good costumer service. Thanks +++++
Thomas F.
Thank you , I was welcome at the pick up location, review truck operation , a great place for equipment!
Joshua L.
Excellent customer service.
Lloyd P.
I had a very pleasant experience and would definitely recommend U-Haul and this location in particular.
Travis T.
Please note, this is in regards to the website, not the location which provided exceptional service. The mobile website is horrible. Was unable to check in online because everytime I'd fill out the form it would say that a field was not filled in which actually was. Then when I was trying to return the rental , the site was complaining that it could not get the location. Location services were granted to the website and everything but would not work. Please fix the site.
Theodore C.
The person that helped me was very curtious & helpful.
Rochelle P.
Very nice guy. He was very friendly and the process was the fastest ever!!!
Sulma C.
The counter guy is very helpful and pleasant!
Maguilna V.
The location supposed to be close ar 6pm but myself and other customers where there since 5 till 7 but no one where there to help,
BRANDI-LEE B.
It was really dark when I dropped off the truck so I couldn't tell if I was in the right place but the personnel were so helpful they took care of everything for me!
Bella M.
Nothing. Custmoer service was amazing. Guys were friendly and professional
fernando R.
Easy and simple,for now I don't see anything to be improve it
Emmanuel D.
Remember to Complete the Mobile Checkout Before Droping the keys in the bin! We were unable to provide the Final Milage and Picture of the Odometer to complete the return process. Thank you for helping!
Carlos M.
They need more trucks especially big truck i had to get what they have available
Nahun J.
Friendly service they speak Spanish is very important
Lisa D.
Great guys! Very helpful and loved the mascot.
TIMOTHY M.
Keep up the good work I will always rent from you guild thanks so much
Parvesh K.
Everything is perfect for all customers.
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