Took to long to pick it upRichard R.
Customer Reviews for FDL Shipping & Logistics LLC
(U-Haul Neighborhood Dealer)
Port Saint Lucie, FL 34984
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- 8/12/2022 - 9/30/2022: 8:00 a. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Gian piero F.
Excellent customer service, one of the best dealerships around.Yogdra J.
El cliente no dejó un comentario.Wesley S.
The lady at FDL Shipping is a Princess! Forgot to get her name but she is one of the very best. Very friendly and accommodating to the requirements for my move. Wonderful customer service. Recommend this location very highly.Michael R.
This was a horrible experience! The app didn't work, the website didn't work. I received erroneous charges suddenly in my account. The person at this location reversed one of those erroneous charges but left the hold on my account as a purchase. Every time I call to talk about it they said the system was down. The third phone call he said I have to call 1-800 Uhaul to get any service.1-800 Uhaul told me to call the site. She told me she couldn't reverse any charges but did the first one. I felt comfortable walking into this place because Christian music was playing and she professes to be a Christian. This is one of those experiences where you run into a fake Christian. Beware!William M.
Laurel was awesome. I kept my truck longer than the original contract, and she took care of everything. I was moving, and I was a little stressed. Laurel put my mind at ease with her excellent attitude and work ethic. When I arrived she smiled, and welcomed me. She is AWESOME!!!Dana D.
El cliente no dejó un comentario.Michael M.
Very friendly customer service representative. Clean truck, speedy service.pedro S.
This drop off location was not exactly inviting, it was hidden in a little industrial like park. The business itself is closed on Sundays which is when we dropped the truck off. That being said we kind of just had to guess where to park the truck, there was only was only U-Haul truck and it was in the back of the lot. Had to just guess that we were completing the drop off process correctly.Melanie R.
Horrible customer serviceCLAUDIE J.
Be less rude and charge less money. Don't be a CUNT when you call people.Andrew W.
There is nothing more I could have asked for probably a bigger location. However, the staff were very professional. It is refreshing going to a business and have folks who knows how to treat their customers??.Jasmine F.
Keep up the good work! ????JUAN B.
This company is the best of all U-Haul rentals in PSL. They treat their customers like family and not to mention have a woman that works inside that is so wonderful and sweet. She is the poster child of good customer service. I had such a great experience at FDL Shipping & Logistics LLC I'll tell everyone I know.Jimmly V.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.YVONNE H.
El cliente no dejó un comentario.megan P.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.William R.
Very friendly and helpful this being our first time, helped with all questions etc.clyde W.
They were very professional, I truly enjoyed doing business at this location.Richard K.
El cliente no dejó un comentario.michael M.
El cliente no dejó un comentario.scott H.
El cliente no dejó un comentario.Pedro R.
El cliente no dejó un comentario.Sophia S.
FDL Shipping & Logistics is highly recommended. They went over and above making sure the equipment was ready for a long trip. Service was excellent. GraciasBarry W.
Very friendly and easy to work withdavid M.
everything was great, you don't have to do anything. you i had no problem. i'll be using U-haul again. thank you.Teresa H.
El cliente no dejó un comentario.KIRK B.
El cliente no dejó un comentario.WILSON W.
Very friendly staff. Extremely helpful and informative.Sherry S.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.sheri M.
The woman I had the pleasure of dealing with was very helpful, professional and friendly. She should be commended for her efficiency and demeanour with customers.Timothy M.
El cliente no dejó un comentario.Miriam F.
Didn't have as much interactions with the clerk but very friendly for a Monday morning !RENE Z.
Manager was quick, efficient, courteous and friendly. I shall do all of my rental business at this location because of the good service.Joseph C.
El cliente no dejó un comentario.Joseph C.
The agent was very polite and knowledgeable 0f the process .DONOVAN W.
The best, great service.DAVID P.
These folks stepped up to take a one way rental in even though it was contracted to be returned at another location. The contracted location refused because they were full and suggested this site (full also) but left me with impression I was on my own to find a drop off location. I thought "contracted" location inferred obligations! Silly me. Very inconvenient especially when I was worn out from the move!Randall P.
Excellent staffJoseph C.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.Bernice I.
Very good service. And the question would I recommend this location yes I would and already have.robert C.
El cliente no dejó un comentario.Jesse T.
The only complain I have is with your customer service center. I had a few questions amd the personel was extremely rude. I needed to change my drop off location and was transfered 5 times in one phone call and then got hung up on. I was driving in circles for 2 hours before I was able to drop my rentals off. Very disapointed!Pedro E.
Excellent customer service representative, a bigger location would be great. Keep up the good work.pamela S.
El cliente no dejó un comentario.herdithe L.
Very nice and helpful.Diane G.
El cliente no dejó un comentario.aaron R.
El cliente no dejó un comentario.violetta L.
El cliente no dejó un comentario.jeremy M.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.Bradley Y.
El cliente no dejó un comentario.Yanick S.
El cliente no dejó un comentario.Chad C.
The pick up arrangements were very smooth and straightforward; all my troubles and stress can with the drop off for this one way move over 2 days. Firstly the self check in app would not lwt me change the drop off location and seemed convinced this was a local drop off back where I atartwd over 200 miles away. Spoke to CS who told me the drop off location I was using was not suitable for after hours drop off despite there being a public Uhaul parking area and a drop box for the key. This was escalated to a supervisor who gave me another location open on a Sunday to use and extended my mileage limit to get me there 30 minutes away after refusing to let me drop the truck at my chosen location. My frustration level was raised when the new drop off location given was a wrong address. I then used the uhaul website for a new drop off location that was open. After getting there I vented my frustration with the girl checking me in and ended up getting a waiver for the extra day. A small token indeed that was thankfully received. Overall, a good pickup, a great new truck but a terrible after hours drop off. Will not use uhaul again for a long time to come.MARTIN L.
I have nothing to say as for as improvements, because there's nothing that's missing in the quality of service.Marjorie S.
El cliente no dejó un comentario.steven S.
This dealer is very knowledgeable about UHAUL safe move. I always thought that my car insurance would cover my rental truck. Thanks you're the best.ROY M.
El cliente no dejó un comentario.kourtnry L.
El cliente no dejó un comentario.doreen G.
Very pleasant woman in the office.FRAN N.
I have no complaints the associate was great sociable, knowledgeable, and very informative. The office was clean and neat, and the truck was on full. Excellent.Marjorie S.
Very professional and helpful. She knows how to treat her customer.PAUL P.
Hire new rental agents at 1914 SW Biltmore Blvd. Port Saint Lucie FL. You can train rude people to be courteous.alicia R.
Excellent service. A+mark G.
El cliente no dejó un comentario.ALEX D.
Every effort was made to accommodate me, right down to the truck size the representative gave me a bigger truck , which to my surprise for the same rate . that was great for me because the truck I choose would have been chaos. The service as well as the site was beyond reproach. It's a definite 10 for me.TREVOR K.
The Jamaican lady was a delightJACQUEZ H.
I was given a truck that was too small for my move. I asked for a truck that could move 3 rooms of furniture. They gave me a 10' truck. Way too small. I had to find the right size truck, which took me 3 hours. I had to rent a hotel for an extra night because my contracted help could not stay past a certain time. That means I needed to rent the truck for an EXTRA DAY. Overall it was a horrible experience and I will tell all my friends to never use UHAUL.alan H.
El cliente no dejó un comentario.Ignacio P.
El cliente no dejó un comentario.Tom M.