Customer Reviews for Fast Gas & Propane
(U-Haul Neighborhood Dealer)

1,675 comentarios

13700 Catalina St   San Leandro, CA 94577

(510) 962-5961

Horario de oficina

  • Mon-Fri: 6 am - 6 pm
  • Sat-Sun: 6 am - 5 pm

Servicios en esta ubicación:

Contáctanos

(510) 962-5961

13700 Catalina St
San Leandro, CA 94577

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 6 am - 6 pm
  • Sat-Sun: 6 am - 5 pm
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Rude

NEAL C 
Clasificación:
5.0

U-Haul customer service 2.0 is out of this world great!!

MESFIN M 
Clasificación:
5.0

Very Helpful and friendly

JUSTIN L 
Clasificación:
5.0

Great customer service, took care of me last minute

WAYNE R 
Clasificación:
5.0

Very good , excellent

BONIFACIO C 
Clasificación:
3.0

Passenger seat belt did not work!! The ignition was terrible to get the key out would get stuck felt like it was going to break off.

BETTY H 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS H 
Clasificación:
4.0

Customer service was amazing thank you guys very

LINDA H 
Clasificación:
3.0

The driver door of the truck I rented had difficulty closing. The roll up door lock needs to be lubricated. It was difficult to close. The personnel were efficient, and pleasant.

ROBERT C 
Clasificación:
3.0

Trailer had a completely broken/detached rear gate spring anchor on the right side which would get jammed in the roll-top gate and make it impossible to move until one fished around and got the dangling component unstuck. Staff in San Leandro were entirely uninterested in this defect. I had to document it so they wouldn't blame me for breaking it and charge me for the repair. Also, please start loading empty trailers onto semis in OR and other destination locations and truck them back to CA - there are almost no one way trailers available in CA.

JONATHAN S 
Clasificación:
5.0

Great Service and Great Customer Service!!!!

VINCENT L 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER R 
Clasificación:
4.0

They were busy, but very helpful and nice.

Brandon P 
Clasificación:
3.0

Rented a 10 foot truck, was not made aware that the air conditioner didn't work.

ERIC L 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECA S 
Clasificación:
1.0

Indian worker gave us the middle finger

WEICONG Z 
Clasificación:
4.0

Customer rep should be more polite he was very rude at the end of day..

Macx S 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD K 
Clasificación:
5.0

Thank you People in this location, very nice , everything was good.

WALTER V 
Clasificación:
5.0

El cliente no dejó un comentario.

DEO J 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE S 
Clasificación:
2.0

El cliente no dejó un comentario.

Shaleena R 
Clasificación:
5.0

Very good service fast and professional thank you

LEONARDO G 
Clasificación:
5.0

Good customer service

ALI E 
Clasificación:
3.0

Actually reserved 20 ft truck for one way, received call saying no 20 ft truck available for one way but could get same truck for $49.95 plus $1:45 each mile and must return truck to original location so paid more than one way and inconvenient since was around 45 miles each way.

DANIEL O 
Clasificación:
5.0

Not thing it was already excellent service 👍

ALVIN C 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL N 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE V 
Clasificación:
4.0

The U-Haul website could be improved but the employees onsite were great.

WILLIAM S 
Clasificación:
3.0

Make sure the trailers are clean , the one i rent smelly so bad and i used to transport clothing, no good

CARLOS A 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN F 
Clasificación:
5.0

Easy check in and checkout, truck was brand new and clean. Clerk was very helpful and accommodating. Would definitely rent a truck from here again.

ANGELICA C 
Clasificación:
5.0

They are so friendly and kindness; good place to go for rental trucks

MARIO A 
Clasificación:
1.0

El cliente no dejó un comentario.

RICARDO J 
Clasificación:
5.0

Very helpful and professional . Would recommend to anyone

CLAUDIA W 
Clasificación:
3.0

Had to come to this location since my assigned drop off location was not available for whatever reason.

DIEGO O 
Clasificación:
5.0

Everything was excellent. Thank you so much for a good experience.

KAITLIN H 
Clasificación:
1.0

El cliente no dejó un comentario.

SAUL C 
Clasificación:
2.0

Didn't receive furniture pads that I paid for. Called to get that money refunded and had a harder time with that than we needed.

Guillermo Y 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C 
Clasificación:
5.0

Excellent customer service and the gentleman even walked me out to show me exactly which truck I rented.

CYNTHIA G 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL R 
Clasificación:
5.0

El cliente no dejó un comentario.

JIANPENG Z 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA N 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L 
Clasificación:
4.0

Good prices, friendly and fast!

JESSICA D 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIETTA M 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE B 
Clasificación:
5.0

Please let locations know NOT TO SELL WORDLOCKS. They DO NOT WORK! Thank you.

Manuel J 
Clasificación:
5.0

El cliente no dejó un comentario.

BEATRIZ C 
Clasificación:
1.0

Not charge deposit for in town rentals. Website does not say you have to pay a deposit. But when you go into the location your told a $200 deposit is required even though it's a local rental not more than 8 miles. I will not use your services anymore.

JACQUELINE S 
Clasificación:
5.0

Nothing. Just maintain the great service that is doing right now. All good!

EDGARDO A 
Clasificación:
3.0

Very nice employees.

CARLOS O 
Clasificación:
5.0

Just good

OLUMIDE A 
Clasificación:
5.0

El cliente no dejó un comentario.

DARREN L 
Clasificación:
5.0

OUTSTANDING Experience! 8 1/2 Hours from Livermore to San Diego, The 15 foot Cab Over Truck was clean inside and out and smelled clean. Engine ran smooth and powerful. About as seamless as can be. Very Happy with the rental. JA. Livermore, CA

JAMES A 
Clasificación:
5.0

El cliente no dejó un comentario.

BALVIR S 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC F 
Clasificación:
2.0

Better signage

WILLIAM B 
Clasificación:
3.0

Took to long to get truck

AUGUSTINE F 
Clasificación:
5.0

Excelente

Jorge C 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIAN G 
Clasificación:
5.0

I like this store. The people here are so friendly, accommodating & kind. THE BEST PART? They're the only U-Haul dealer that has the gas stations w/ them. We don't have to research for any nearby gas station before returning.

EDGARDO A 
Clasificación:
4.0

Someone at this location understands English!! San Leandro,Ca

EVETTE C 
Clasificación:
4.0

The appointment was at nine and I finally was able to get into a truck about 945 because how busy the counter was. But overall, the experience of renting the truck Was great.

THERESA W 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE D 
Clasificación:
5.0

El cliente no dejó un comentario.

Dinesh K 
Clasificación:
1.0

We reserved for pick up in Concord, our reservation was changed a day prior with no way to change it back. In the middle of a stressful move we no we're forced to drive 40 minutes each way to an inconvenient location that also made us wait bs the location we reserved which was 5 minutes away. This was done twice to us. Really makes me question renting from usual. Moving is hard enough without the stress of going to pick up a larger trailer in a city you're not familiar with in a sketchy city.

SUSAN G 
Clasificación:
5.0

Great experience

MIRACLE A 
Clasificación:
4.0

El cliente no dejó un comentario.

CESAR R 
Clasificación:
1.0

Truck was dirty and had alignment problems. Personnel asked for $200 for their assistance's with the car carrier - that I didn't ask for -and insisted he wasn't joking.

Eric S 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL C 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H 
Clasificación:
5.0

These Guy's ( at my local U-haul rental place ) are Amazing. Very Helpful & super friendly!! A+ Seevice rating…Keep it up & Thank you Guy's!!

OSCAR S 
Clasificación:
5.0

The guys were very helpful, great service.

MARY S 
Clasificación:
2.0

This location charged me 40 for a cleaning fee when in the store it says 25 for cleaning fee. I have no reason to be paying a cleaning fee

Charise L 
Clasificación:
3.0

The location was slightly confusing to access. Once we were inside everything went smoothly, but clearer advertisements or instructions on where to go to get your contract and return information from a clerk would be appreciated.

GABRIEL P 
Clasificación:
5.0

El cliente no dejó un comentario.

LINGBO H 
Clasificación:
1.0

El cliente no dejó un comentario.

JIARONG L 
Clasificación:
3.0

I wish your online told me there was a deposit. I been using U-Haul for YEARS and I have NEVER paid a deposit.

JACQUELINE S 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel A 
Clasificación:
3.0

This Location was fine. But, I was extremely disappointed that this was the pickup location assigned for my rental - it was over 1.5 hours away with traffic. And, when I picked up the trailer, they had no Appliance Dollies available, so I had to scramble to find one - which ended up being the UHaul location closest to my home.

JEFFERY H 
Clasificación:
5.0

Very quick pick up and easy customer service.

JACELYNN H 
Clasificación:
3.0

El cliente no dejó un comentario.

Joycelynn G 
Clasificación:
2.0

El cliente no dejó un comentario.

ANDREW E 
Clasificación:
5.0

Very Staisfied❤️

MARIA R 
Clasificación:
5.0

They are professionals and kindness, the best place for U-haul rent

MARIO A 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA I 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L 
Clasificación:
5.0

El cliente no dejó un comentario.

NKENGE R 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcel M 
Clasificación:
4.0

The uhual cab and truck trailer were clean. The attendant loaded the truck trailer with the dolly and blankets. The location didn't have the furniture dolly I requested online. I also noticed the passenger side back rear reserve lamp was out and needed to be replaced. The pickup and drop off experience was easy.

RACHEL P 
Clasificación:
4.0

El cliente no dejó un comentario.

KIRKLAND R 
Clasificación:
4.0

El cliente no dejó un comentario.

CANMING L 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANNA C 
Clasificación:
5.0

This was a great experience. Thanks

FRANCISCO R 
Clasificación:
5.0

The good thing about this branch? They're very accommodating, switching truck, extending the usage in easy way. Getting another trailers in instant rental paper works!

EDGARDO A 
Clasificación:
5.0

Excellent service. This location seems to always have a truck I need in hand. This is the 6th time I have used this location.

YONTEO S 
Clasificación:
4.0

El cliente no dejó un comentario.

Slava L 
No se han enviado comentarios para esta ubicación.
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