We used them several times and have never been disappointed!Steluta G.
Customer Reviews for Family Pantry
(Distribuidor de U-Haul del vecindario)
Mundelein, IL 60060
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 7 p. m.
- Sáb.: 9 a. m. - 6 p. m.
- Dom.: 9:30 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Samantha P.
El cliente no dejó un comentario.Bryan W.
El cliente no dejó un comentario.SRI VENKATESWARA A.
El cliente no dejó un comentario.Amanda B.
El cliente no dejó un comentario.ANNAMARIE B.
El cliente no dejó un comentario.JOHN O.
El cliente no dejó un comentario.IAN S.
Truck was in good working order but had a odd smell in cab. Checkout process was a fiasco as I booked online 24hour truck share style reservation. Turns out this location was not that type, so I lost 40 minutes time dealing with customer service before i finally got keys. Even a small sign in front of building would have been nice to indicate liquor store clerk has keys for trucks would have saved me hassle.Ken K.
El cliente no dejó un comentario.LUIS S.
El cliente no dejó un comentario.KYLE S.
El cliente no dejó un comentario.DWAYNE L.
Exceptional service!!! Friendly and helpful, plus the vehicle was available as promised and in great condition! Highly recommend this location!BARBARA C.
Great experience. Staff was excellent at Family Pantry was great both checking in and out. Truck was great - clean and easy to drive. Would absolutely rent from the location again.JAYNE K.
Fast rental with early check in procedure. Will rent there again.John W.
El cliente no dejó un comentario.DILIP P.
El cliente no dejó un comentario.CRESENCIO S.
Great help when I couldn't pick up the truck online!DEAN R.
El cliente no dejó un comentario.JOSE R.
The only issue with the equipment or the rental process itself was that the van was not available at 7 AM on the day of rental for self-check out as communicated. There was a glitch where the system hadn't been set correctly, but after a call to the main customer service number and a 15 minute wait, the representative was able to reset the system and walked me through the self-checkout. Otherwise, everything worked well.WILLIAM Z.
El cliente no dejó un comentario.GEORGE A.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.RAHUL S.
The drop off location was conveniently located but parking was very limited for the larger size truck. I would have liked to have gotten some kind of drop off receipt at that time as well.Cheryl T.
POOR CUSTOMER SERVICE! I WILL NEVER GO THERE AGAIN!!!!!BRENDA R.
El cliente no dejó un comentario.Philip C.
Always a great experience. The owner is very, very nice and makes sure everything is in order before and after the rental.DAVID B.
The attention at Family Pantry was excellentROBERT K.
El cliente no dejó un comentario.Marie A.
El cliente no dejó un comentario.DANIEL R.
This is the best and only place to rent U-Haul from. The owner is great, the trucks are easy to pick up and return anytime. I send all my family and friends there.Brian P.
El cliente no dejó un comentario.VADIM S.
El cliente no dejó un comentario.FREDERICK S.
El cliente no dejó un comentario.Bradley H.
Outstanding service, always clean trucks, franchise owner is wonderful!!STEVEN P.
Initiallly a mistake was made on my contract and I was charged almost double what I should have been. I contacted the rental location who understood immediately and swiftly corrected the contract, and refunded the difference. Great reaction to an unpleasant surprise.Gregory K.
El cliente no dejó un comentario.DOMENICA P.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.ROSINA M.
I always choose this location, the owner is so cool and easy to deal with. Always recommend.CHANDRA SEKHAR T.
Uhaul system / connection was very slow Saturday morning, I waited 30 minutes. The price is very acceptable, will use again in the future!ROMUALD Z.
El cliente no dejó un comentario.TIMOTHY P.
El cliente no dejó un comentario.CHERYL D.
Really good customer becperience. Thanks for your supportRICHARD R.
Dirty truck and not the best value. Got the job done for 1/2 dayJOHN F.
El cliente no dejó un comentario.TERRANCE M.
U should provide free dolly and 5 blanketsTERRENCE H.
All uhaul locations should have the fill up the tank policy when returning the vehicle, as this location has implemented.JANEK K.
Everything went well. Rick was great to do business with. This is my 2nd time renting from this place and definitely will do it again!CRESENCIO S.
El cliente no dejó un comentario.KEITH S.
El cliente no dejó un comentario.GREG A.
El cliente no dejó un comentario.MARSHALL L.
I am still getting charged even though I completed my rental.NOEMI G.
This is the ONLY location I would rent from. It's convenient, the proprietor is friendly and professional. The trucks are ready and clean for pick-up. I highly recommend them.BRIAN P.
El cliente no dejó un comentario.DEVIN T.
El cliente no dejó un comentario.Eugene F.
El cliente no dejó un comentario.David C.
Truck was clean inside. However, there were issues with driver and passenger doors not shutting properly (required hard slam to close fully). Truck had multiple scratches/scuffs/dings not indicated on initial rental damage report. Rental agent was good, which is why I gave the overall an above average rating. Only used 6 furniture pads, but got charged for 12. Not a huge deal, but disappointing.TED K.
El cliente no dejó un comentario.JAGGA G.
El cliente no dejó un comentario.MARC H.
El cliente no dejó un comentario.KIRILL N.
Another solid Uhaul experienceKEVIN M.
El cliente no dejó un comentario.Tim G.
El cliente no dejó un comentario.DERRICK L.
El cliente no dejó un comentario.JANEK K.
El cliente no dejó un comentario.YEVGEN S.
El cliente no dejó un comentario.Kevin P.
Nice guy, great truck, fair price.Patrick D.
El cliente no dejó un comentario.RAFAL O.
Service is always great at this location.KENNETH W.
El cliente no dejó un comentario.Andrei B.
Rick was courteous and very helpful. There were enough trucks available to rent at such a short notice. Will definitely use this place again to rent a truck in the future!CRESENCIO S.
El cliente no dejó un comentario.PIOTR B.
El cliente no dejó un comentario.JAMES G.
Excellent service. Vehicle was clean and your representative answered all my questions very informative!JEAN T.
El cliente no dejó un comentario.JOSHUA B.
El cliente no dejó un comentario.Christina F.
El cliente no dejó un comentario.VINCE J.
Very simple, just had to find the place and then it went smoothly.STEVEN S.
El cliente no dejó un comentario.Jose N.
El cliente no dejó un comentario.Amie W.
El cliente no dejó un comentario.JANET I.
Super friendly and helpful, thankful for such an easy serviceTodd R.
El cliente no dejó un comentario.Brian T.
Designate spots for returns so you know exactly where to park during 24 hour returnJASON M.
El cliente no dejó un comentario.DILEEPKUMAR REDD P.
It is really awkward going to a liquor and tobacco store to pick up a u-haul.Gene G.
El cliente no dejó un comentario.ROBERT F.
The whole experience went exceptionally smooth. I would use this location again. GraciasANDRYA P.
El cliente no dejó un comentario.JEFFREY H.
El cliente no dejó un comentario.Nicholas N.
El cliente no dejó un comentario.LESZEK F.
This location is open on Sunday. That is helpful.Bartosz S.
Location is fine. Vic is good. But had a very bad experience with rental. Truck door did not close down. unsafe to driveAnil D.
El cliente no dejó un comentario.Kimberly W.
El cliente no dejó un comentario.Cynthia K.
El cliente no dejó un comentario.Rita M.
El cliente no dejó un comentario.Kimberly T.