El cliente no dejó un comentario.James H.
Customer Reviews for Falwell Airport
(U-Haul Neighborhood Dealer)
Lynchburg, VA 24501
Servicios en esta ubicación:
- Lunes8 a. m. - 5 p. m.
- Martes8 a. m. - 6 p. m.
- Wed–Fri8 a. m. - 5 p. m.
- Sábado8 a. m. - 12 p. m.
- 12/26/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jason C.
El cliente no dejó un comentario.cALVIN C.
Great service.ROBERT M.
They were very helpful, friendly and made the drop off super easy. Highly recommend.Christi B.
El cliente no dejó un comentario.erik M.
El cliente no dejó un comentario.Michael G.
U haul needs to invest in longer trailers for car and truck hauling.Thomas P.
Very nice and professional!Kimberly M.
Thank you very muchKevin T.
El cliente no dejó un comentario.Andrew F.
The drop location is a great business. Just don't trust uhaul to care about you as a customer. Their moto is to let the customer solve uhaul's problems of not having reserved equipment at the location you chose to pick it up from.Matthew M.
El cliente no dejó un comentario.Nurnie R.
This place doesn't answer the phone number published on the website or in any search online. We NEEDED to speak to them and it took hours of calling and chatting with Uhaul to get a phone number for them. Once I finally spoke to someone he was very nice, but they need to answer their uhaul line!Tawnya S.
Very helpful. Wonderful customer service!Cynthia T.
Truck tires looked worn and needed replacement. Truck also feels like wheel alignment is off.. some fishtailing. Rep. Actually followed me for about 5 or 6miles becuz he noticed some pull. Checked it and then followed me another 3 or 4 miles to make sure it was ok. Great rep!Rene W.
Customer service was out of this world! Cindy was polite and respectful. We will def be back for our uhaul needs. ¡Gracias!Charles L.
El cliente no dejó un comentario.Francisco F.
Good experience.David A.
The trailer has a bad tire. Wasnt noticed until a few hundred miles.Rachel W.
El cliente no dejó un comentario.Martin M.
Staff wasn't very helpful in terms of teaching how to hitch/unhitch. Tried calling several times to make an appointment to pre-check the vehicle as well as to evaluate what hitch ball/receiver tube height I would need. Never answered the phone. Stopped by several days in advance to see if someone could give me the information, and staff was barely willing to help or give me any information. Had to google what height I would need and go to a separate shop to get the right riser. Day of they did however, quickly attach the trailer for me and check in was smooth. Novice trailer renters beware.Victoria R.
When I went to pick up at this location there were special circumstances for my reservation. The person onsite seemed unknowledgeable, but understandable since they were still going through training. What made my rental from this location 1 Star was cause there was undocumented damage to the truck and undocumented milage. The undocumented milage would indicate that the pickup facility used the truck for their own purposes. Then they tried to make the charge to me with milage and fuel surcharge. Thank goodness for Shaun B. Who worked for UHaul customer service correcting the pickup facilities shinanogans. If picking up from this location would recommend to take photo of milage before and after to ensure everything is accurate.Jessie A.
El cliente no dejó un comentario.ALLEN P.
Everything okCharles D.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Valisity F.
The size trailer ordered and confirmed 3 months prior was not availableâ€¦ the trailer rented leaked inside.Bruce J.
Help them when they need it and don't threaten to report truck stolen when u told you it wasn't working right and pick it up but then make me try and bring it back where it broke down and I had to walk on highway with crutches for 2 miles.Melissa H.
El cliente no dejó un comentario.TYMEESSENCE C.
El cliente no dejó un comentario.TYLERBRAXTON R.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.BLAKEADAM B.
El cliente no dejó un comentario.JEFFREY LEE S.
El cliente no dejó un comentario.ANDREAPIKE B.
El cliente no dejó un comentario.FRANK C.
El cliente no dejó un comentario.ANDREWGLENN Z.
El cliente no dejó un comentario.ROBERTDAVID S.
Jonathan helped me very much. He was GREAT!DAVID P.
El cliente no dejó un comentario.ALEXISJORDAN P.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.Amy H.
El cliente no dejó un comentario.MARYJANE H.
App wouldn't work properly. Had to finish transaction inside. Truck and supplies weren't ready. Asked for six moving blankets. Only received 5.JOHNFITZGERALD L.
Would have been nice if more gas was in the vehicle at pickup. Only had 1/4 tank.Melinda P.
El cliente no dejó un comentario.JOHNANDREW W.
there was a drop box where we put the keys. the lobby smelled horribly of smoke, but that may not be the fault of the staffChristopher D.
Took over an hour and a half to pickup and return the truck. The app would not work. Had to wait on hold for over and hour. The worst ever. Added nearly 4 hours to our tripChristopher C.
El cliente no dejó un comentario.Bryan S.
El cliente no dejó un comentario.ERROLLABAN C.
El cliente no dejó un comentario.Adam D.
El cliente no dejó un comentario.GARY N.
Easy return, there wasn't anyone there to help so just took the required photos and left.BETHANY L.
El cliente no dejó un comentario.Anna W.
Friendly and very helpful staff.RANDALLWADE R.
Everything went well and all employees were nice and friendly.MATTHEWDENNIS P.
Nothing to addJason R.
El cliente no dejó un comentario.ADOLPH B.
I didn't return the unit to Lynchburg. See notes above. And have some one call me. 276.608.9300rick A.
Very helpful service Truck and equipment ready when requested Definitely would recommend the locationGREGORY M.
El cliente no dejó un comentario.ELDON C.
El cliente no dejó un comentario.KALPAKJAYKAMAL S.
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.ROBERTBRIAN R.
El cliente no dejó un comentario.MICHAEL L.
The Front Left tire ball bearing went out and jerked the trucked all around in a fish-tail, required me to not go over 50 for the rest of the way to my destination.Skylar C.
did drop off after hours. what was NOT a good experience was hiring moving help through your website. they never returned our calls and we had to do it ourselves. uhaul has charged us for them even though we cancelled it and now we need to seek our money back for moving help we never receivedAMYBARBER J.
El cliente no dejó un comentario.Darrel L.
El cliente no dejó un comentario.MICHAELJOHN T.
El cliente no dejó un comentario.DAVIDR J.
El cliente no dejó un comentario.Dominick B.
El cliente no dejó un comentario.ALPHONSOLEE P.
Neme in the Lynchburg office is the greatest customer service representative we have ever had in any industry. She should run UHaul.ALANWOLF C.
El cliente no dejó un comentario.Dylan W.
El cliente no dejó un comentario.Jon W.
Extremely nice. Great customer serviceWILLIAM Z.
El cliente no dejó un comentario.JORDANHOLLY K.
El cliente no dejó un comentario.DANIEL W.
El cliente no dejó un comentario.KIMMARIE T.
No complaints hereSHAKEERAH O.
Trevor was literally amazing. I've been having issues with my return on the phone for days. My mother passed away during the move up to Virginia and I can't tell you how incredibly impressed with his service I was. Thank him again for me. He was the highlight of my week.RACHEL F.
El cliente no dejó un comentario.AUSTINEUGENE H.
El cliente no dejó un comentario.JOSEPHMICHAEL F.
My husband picked up the truck early morning on a Saturday. He said the truck was not warmed up at all. I ordered 12 moving pads and only received 6.kenneth G.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.STEVENWAYNE H.
El cliente no dejó un comentario.ANDREWALLEN Y.
My pick up location was moved twiceWILLIAMDAVID T.
El cliente no dejó un comentario.Henry M.
El cliente no dejó un comentario.Bill M.
Give a better billing estimate. If I'm going to spend $250.00, I'd like to know that upfront rather than a â€œquoteâ€ for $140.Sydney C.
Good people to work with.Billy W.
El cliente no dejó un comentario.RANDALLWAYNE O.
Return location on Indiana Street in Englewood, FL and the Attic Self Storage facility 102 James Street, Venice, FL we're both Exceptional to work with.ROYGLENN E.
El cliente no dejó un comentario.CHRISTOPHERJAMES C.
El cliente no dejó un comentario.frank T.
The people were nice but the rental is insanely way too expensive. 89cents a mile?? I could have hired a tractor trailer at $1 a mile and had someone else do the work. I'll never ever rent from Uhaul againROBERTLEE CONRAD M.
It was raining hard and the truck we used had a leak in the upper left corner near the cab and some of our things got wet.SCOTTARTHUR W.
Great customer service. Will do future business with againGaylord J.
El cliente no dejó un comentario.Jonathon A.