Not an issue with the rental pick up location (They were great) but the mobile pick up did not work.Allison B.
Customer Reviews for Fallier Automotive
(Distribuidor de U-Haul del vecindario)
Manitowoc, WI 54220
Services at this Location:
- Lun.- mié.: 9:15 a. m. - 5 p. m.
- Jue.: 9:30 a. m. - 5 p. m.
- Vie.: 9:15 a. m. - 5 p. m.
- Sáb.: 9:15 a. m. - 1 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Did greatBRIAN G.
El cliente no dejó un comentario.Connie Q.
Inexpensive and efficient. Great experience.Dan H.
El cliente no dejó un comentario.tim R.
Uhaul customer service was hard to reach. Live chat could be more helpful!DAVID I.
Send someone out to help first timers hook up.Julie K.
I was over charged by $50.PAUL L.
You're doing a great job. Keep doing what you are doing!MICHAELWALTER Z.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Cindy D.
Best everChad V.
Everything was great, thank you!Gregory P.
All good!Tracie W.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.david N.
El cliente no dejó un comentario.PATRICK K.
El cliente no dejó un comentario.derek P.
El cliente no dejó un comentario.Jon R.
An issue with the turn signal on the trailer occurred after about 200 miles - but it seemed ok when trailer was picked up. Not sure there's anything that can be done about that! What you could do, however, is not charge an outrageous amount for trailers! The charge for the exact same trailer in the reversed direction (WI to OK instead of OK to WI) was double the price!! $605 seems really excessive.John S.
El cliente no dejó un comentario.Ann D.
I had problems with the check out on my phone but that was my phone and not Uhaul. When I called to explain the issue Carlos (?) was very helpful and the issue was resolved the next day. ¡Gracias!Gregory L.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.ron F.
I had issues with the app not working for pick-up and drop-off, I ended up spending close to 1.5 hours on the phone (most of the time on hold) in order to get things done.Robert B.
El cliente no dejó un comentario.Warren H.
They are very good!Russell B.
Give me back the money you stold from me..michelle M.
Nothing that I can think of.Bernard D.
El cliente no dejó un comentario.Ellen B.
I was sent a message that my uhaul was upgraded to a 20ft rather than a 10ft. I called Ron and he switched me back to a 10ft immediately with no question as I was not comfortable with such a large vehicle. Pickup was fast and efficient. Kind and professionalAmy B.
Excellent experience. Very nice people, will utilize repair shop when truck needs anything.Scott J.
El cliente no dejó un comentario.leonard S.
El cliente no dejó un comentario.Stephanie A.
El cliente no dejó un comentario.Peter G.
El cliente no dejó un comentario.Lee K.
El cliente no dejó un comentario.Bill A.
El cliente no dejó un comentario.Jeanette B.
The pick up was very easy and the service individual was very helpful.sheila C.
Just a little tight to get the truck back where it was supposed to go. Otherwise it was absolutely fabulous, easy to use the online system and super convenient!Anna L.
El cliente no dejó un comentario.Justin K.
El cliente no dejó un comentario.Todd C.
El cliente no dejó un comentario.Tom B.
El cliente no dejó un comentario.Blong X.
Very professionals, good customer service. Mrs Jane was very helpful and very nicegustavo I.
My only complaint would be that is not the place I signed up to pick up the truck.Roger F.
First and foremost I want to say I have no problem with ANY of the local locations we dealt with. All of the locals went out of their way to help us with any issues we had. The problem we had was with corporate. My daughter was moving out of state about 180 miles away. We reserved a U-Haul 2 months in advance. The morning before the move we got an email from the district manager saying it was a busy moving weekend but they would try an accommodate everyone as best as possible. About an hour later we got an email stating we were guaranteed a truck but our pickup location had moved an hour away and our pickup time was 8 hours later. Not great news but we would work with it. I decided to call that location to confirm. They told me they had no trucks available for us. We then called U-Haul directly. They began searching for a truck. We were in a small town but we had Chicago an hour away, Madison an hour away and Milwaukee 2 hours away. None of those cities had trucks. The closest truck available was 3 Â½ hours away. There concession was $100 off our bill of $450 and 150 extra miles. I guess my biggest complaint is that U-Haul sent us emails stating they were GUARANTEEING us a vehicle at specific locations when there are no vehicles there. Moving is stressful enough. The one thing I wasn't worried about was the truck because we had ours reserved. Or so I thought.Michael S.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.randy G.
El cliente no dejó un comentario.LUX H.
Very friendly and knowkedgable. Great service.Kelly W.
Customer service was premium. I had issues & was a pain in the neck, but Jane was very patient & accomodating.Ann L.
El cliente no dejó un comentario.Consuella H.
El cliente no dejó un comentario.tom K.
El cliente no dejó un comentario.Donna R.
El cliente no dejó un comentario.Bernard D.
The staff was helpful and explained all of the procedures to us. I would recommend uhaul to anyone that is considering moving themselves.Susan U.
El cliente no dejó un comentario.Curt K.
El cliente no dejó un comentario.THOMAS M.
El cliente no dejó un comentario.Rick P.
El cliente no dejó un comentario.randy C.
Lady was very nice had us checked out very quicklyChristine T.
El cliente no dejó un comentario.don T.
El cliente no dejó un comentario.todd C.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Kim F.
El cliente no dejó un comentario.Sean P S.
Over run with cars for sale.Jack K.
El cliente no dejó un comentario.Dan J.
Because of their mistake how did not receive my deposit back because they put down the wrong address it's going on two weeks And I still have not received my Dposit back.morris O.
The customer who had our truck before us did not return it to Fallier's as instructed, which caused us to wait an extra 90 mins when we went to pick it up. The woman at the desk tried her very best to find us another truck in the area, but being a Saturday morning, there wasn't anything available. This guy's rudeness & inability to stick to his contract was "rewarded" with large additions to his bill, of which she gave us $50 credit for having to wait 90 mins. She kept apologizing, but it really wasn't her fault. She did the best she could in trying to resolve the bad situation.Kathy D.
Staff was very cordial and helpful durine the whole process.LIZ R.
El cliente no dejó un comentario.Gregg L.
El cliente no dejó un comentario.Kathryn G.
I get charged twenty five dollars for not sweeping out the box thanks I'll go elsewhere next timejacqueline D.
Personnel were very helpful.SUSAN A.
El cliente no dejó un comentario.Mikayla K.
Awesome way to travel quick and convenient thanksAmy H.
People should not be allowed to smoke in the vehicles. The truck I rented smelled like the bottom of an ashtray.Mike S.
El cliente no dejó un comentario.Anne D.
Lady at arrival was rude! My husband is a over the road truck driver, and wanted to check the oil and do a general "pre-trip" and mantinace man basically read him off. He could of been nicer ! I work in a people business and I would NEVER treat a customer the way we were treated!! I would rent from U-haul again but never from the facility again.Patti G.
El cliente no dejó un comentario.Kayla L.
El cliente no dejó un comentario.DESIREE K.
El cliente no dejó un comentario.GARY N.
El cliente no dejó un comentario.RAMZI A.
El cliente no dejó un comentario.MARY M.
They quoted me a flat rate of $19.95 and I was not told about any mileage charge. I had a local rental in the same county. By the time it was done, my $20 rental cost me $76. They were dishonest in quoting me the rate. I'm disappointed in the location, and in UHaul. I would not recommend UHaul to a friend. Social media is a powerful weapon.CURT D.
El cliente no dejó un comentario.THRESA P.
El cliente no dejó un comentario.CRAIG S.
El cliente no dejó un comentario.GARY K.
Ended this move in a great way... Thank you!JAY F.
El cliente no dejó un comentario.Tara K.
El cliente no dejó un comentario.MARK B.
The service I received at Fallier Automotive was outstanding. I did wish that as long as I returned the truck early and clean and with more fuel in it than given to me that I would receive some money back. There should be a policy that states that.JOSEPH J.
Very responsive and helpfuldawn T.
staff was very helpful.MARK S.
Some type of indicator in the truck to help determine how much gas to replace when returning the truckPETER R.
El cliente no dejó un comentario.PHOUT Y.