Customer Reviews for Fallier Automotive
(U-Haul Neighborhood Dealer)

608 comentarios

306 N 10th St   Manitowoc, WI 54220
(Buffalo)

(920) 860-8006

Horario

  • Mon–Fri
    9 a. m. - 3:30 p. m.
  • Sábado
    9:15 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/26/2022: cerrado
  • 12/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(920) 860-8006

306 N 10th St
Manitowoc, WI 54220
(Buffalo)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 3:30 p. m.
  • Sábado
    9:15 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/26/2022: cerrado
  • 12/31/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Maybe do some routine maintenance on the vehicle? It's in kind of rough shape.

Kendall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
4.0

Very confusing how to do mobile pick up... should have included all of that how to info in an email.

Vanessa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
5.0

Uhaul needs to figure out a simpler after hours check in and out procedure.It takes forever and I needed my son to help me through the process.Fallier automotive was excellent to work with I would recommend them for your moving needs.

Glenn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Keep doing what your doing !

Gary K. 
Clasificación:
3.0

Due to the time I had to pick up, I had to use the self check in. Was so confusing we were late for the movers hired and cost even more money. I should have been able to set something up directly with them

Bill B. 
Clasificación:
4.0

El cliente no dejó un comentario.

jan C. 
Clasificación:
2.0

We were picking up a large, heavy piece of furniture, so we booked 2 furniture dollies on my reservation, which was confirmed. Arrived, and they had NO furniture dollies, which the representative at the location stated that there were none to be found in Wisconsin at all. Had I known that, I would have picked them up at an illinois location prior to leaving the state to travel to northern Wisconsin. I did get a refund, but that was of no help to me. The truck itself was clean, but was the only truck on site. The location had no parking because it was a small shop/dealership with a full lot.

RYAN F. 
Clasificación:
3.0

El cliente no dejó un comentario.

brandon K. 
Clasificación:
4.0

Have a larger packing lot to pick up trailers.

Mike J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

Easy drop off on a one way move. Friendly staff here. Thanks for everything

Leonard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
5.0

Getting g back to people when dubble charged

Ken K. 
Clasificación:
5.0

Fallier had truck ready, wouldn't expect anything less from them. Now UHauls 24/7 on line rental…had issues. Customer support call first time did little to help and lost close to an hour from my schedule. Second call the rep was spot on and very professional. Had me rolling in minimal time, walking me through what was needed.

Chris A K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tarin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

david D. 
Clasificación:
5.0

Very helpful and friendly staff. Easy transaction

David J. 
Clasificación:
5.0

So helpful and great customer service ! Thanks

Stacy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia W. 
Clasificación:
5.0

Very sympathetic of our problems at pick up location

DENNIS T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Xai L. 
Clasificación:
4.0

The pickup process was a little slow, but the people were very friendly.

Linwood E. 
Clasificación:
3.0

Van had a bad tire pressure sensor and a bad idler pulley so it squealed for the 20+ hours I drove it no cruse control for a 20+ hour drive when I have a bad right ankle from a major accident so my foot is killing me and swollen really bad was not a good experience at all maybe ok for cross town use but not long distance

chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt P. 
Clasificación:
5.0

The check tire service light came on during the trip. It turned off after we stopped and nothing seemed wrong with the tires, but just wanted to add that note.

Samuel C. 
Clasificación:
5.0

Anytime I need a Uhaul I go to Fallier's! Always friendly and great service.

marty M. 
Clasificación:
1.0

Maintain your vehicles better. Sell off any old inventory. Invest in high fuel mileage vehicles. 5mpg was unacceptable in any conditions! Invest in hybrids or electrics. For vehicles that don't meet the 10 mpg estimate offer half price mileage fees.

John M. 
Clasificación:
5.0

Transaction went smoothly. First time use.

Morgan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
4.0

I was unsure of the milage I was supposed to estimate. I don't know if I can have a refund for the miles I did not drive.

Susan L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam H. 
Clasificación:
1.0

better equipment and better rates

Chris F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry H. 
Clasificación:
5.0

Gentleman working Saturday was awesome. Ty for great service

Jennifer C. 
Clasificación:
2.0

Lady was unfriendly and unclear about explaining the contract and company policies; like what to do upon returning the truck at South Bend, IN.

Bernie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy K. 
Clasificación:
3.0

It has nothing to do with location. My issue is with uHaul and the online booking service. Complete lack of communication. The rental was moved and i was told uHaul would contact me if something were to change. They did not contact me. uHaul customer service from this area is terrible and will never rent from uHaul again. The Dealer was very good. You are lucky to have them.

Troy B. 
Clasificación:
3.0

Better communication the pick-up location was changed and I was NOT notified, had to find out on my own! The rental was changed from a 24 hour rental to a 12 hour rental with no notification which changed my plans so that I haul could get two rentals in a day!

Thomas B. 
Clasificación:
5.0

Due to the construction in the storage lot those that are not experienced in backing a trailer may have a very hard time returning the trailer were they are parked. I had no difficulty due to being a retired over the road driver. Otherwise very friendly staff. U hauls web site still doesn't work when trying to register your return.

David R. 
Clasificación:
3.0

The truck itself was a newer one and the back was clean, but the cab should have been wiped out. It was gross. The woman at the desk was friendly and the process was smooth.

Marissa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin A. 
Clasificación:
1.0

Location was under construction. Trailer was hard to get at, as it was blocked in. Trailer was dropped off a day early, and staff was very rude over the phone.

RICHARD B. 
Clasificación:
3.0

Charged 3 times to my account for one rental.....

Robert N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyl Lynn W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

The woman was so kind at the desk

LARREN S. 
Clasificación:
5.0

The range of the GPS location should be widened. My phone kept saying I wasn't at the right location, because i wanted to fill out the information for the next steps in my car where it was warm. Instead I had to walk to the door and stand in the cold while I filled out all the information, then I had to go find my truck which was one of the furthest spots and then walk back to the doors to get the key. Just saying the parking lot of this place should also be included in the range of the sign in process.

Jana L. 
Clasificación:
4.0

Thing that confused me the most, after calling 1-800 go-uhaul, I was told there were no tow dollys in town but when I dropped mine off there were 3 sitting there.

Steve S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Corey H. 
Clasificación:
2.0

Make it customer friendly. Those of us who are older prefer the old fashioned way. How many people do you LOSE because they are NOT internet savvy? RHETORICAL QUESTION.

Raymond A R. 
Clasificación:
3.0

Door to trailer took a strong man or two women to force open and shut.

MARJORIE I. 
Clasificación:
5.0

The woman who helped me was friendly and efficient, the price even with insurance was reasonable, and the truck was a good size for my needs.

Jennifer J. 
Clasificación:
2.0

Online self pickup was a joke, nothing worked had to call customer service to get it checked out on Jan 1st.. wasted two hrs no discount offered, I had ppl I was paying.. time is my money!!

Katrina O. 
Clasificación:
2.0

El cliente no dejó un comentario.

kamal T. 
Clasificación:
5.0

Make sure the trailers are not frozen in place would help alot other then that perfect I was very thankful that y'all had a car dolly available

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

The lady that worked with me was very helpful and very pleasant. When I returned the trailer a guy was checking over some other equipment in the return area and he helped me unhook and he man handled the trailer into a parking space without me asking for help. The big bonus was the lady's dog Ecko, a very friendly dog.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

Very easy. Very friendly. Very fast.

PAUL R. 
Clasificación:
4.0

I never saw any one. They were closed sunday

DOUGLAS EDWARD Z. 
Clasificación:
5.0

Trying to connect to website for return sucked. Spent 1/2 hour Finally gave up and just dropped off keys in box. Everything else was good.

PETER S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DOUGLAS EDWARD Z. 
Clasificación:
1.0

Customer service was absolutely horrible they canceled and hung up the phone on me they made sure that I was not able to pick up my vehicle on the 24/7 ride share. I sat at my local u-haul facility for one hour with my employee's waiting. I really hope this was a website malfunction rather than your employees because this was horrible.

AUSTIN B. 
Clasificación:
5.0

The u-haul web site wouldn't give me accurate info. When I got to the dealer i found the equipment I needed and they straightened out the paperwork and I was on my way.

DAVID D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Emily C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

They were wonderful we had booked a uhaul up the road and they were awful they didn't have what we had booked on line so we came here .great customer service I will be back and recommend everybody to go here

STEVEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN V. 
Clasificación:
4.0

The truck I rented was new (under 1,000 miles), and was in great shape, but I noticed that a small amount of water was leaking into the interior. It was not raining, so I assume that standing water on the roof of the vehicle found its way in. Also, the key tag is so large that it occasionally interfered with the movement of my right leg, which is not safe. If I was driving farther I would have had to remove it for safety.

Steven K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN O. 
Clasificación:
3.0

Everything plastic in the cab rattled over every road bump. The right reverse light does not work on the truck I rented. When I went to turn the truck in, the Uhaul App was not working. It would not accept pictures of the dash. I tried over 20 times on my phone and restarted it twice. I tried my friend's phone and logged in on it...no different. This started at 2015 in the evening. I called Uhaul and waited on hold for 1 hour 4 minutes then when a representative sounded like they took the call, they hung up and did not call back. Uhaul closed out my return for midnight even though it was in their lot at 2015, 3.75 hours before the deadline. When I tried to call the next day to sort things out, the wait per the automated voice said over 45 minutes. I hung up.

Michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAWN B. 
Clasificación:
5.0

Provide a spare tire deposit option for those of us capable of changing our own tire if needed. I used my own spare as a back up.

ROBERT E. 
Clasificación:
5.0

Fantastic experience! A large storm knocked out the city's power right before I was scheduled to pick up the trailer, but Fallier didn't miss a beat. They just calmly and quickly hooked up backup power, and it was business as usual. I couldn't have been happier.

PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

Jane, the U-Haul Queen, was helpful and made the experience very easy.

BRIAN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Quinten O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
No se han enviado comentarios para esta ubicación.

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