Comentarios de los clientes para Fairgrounds Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fairgrounds Self Storage

Clasificación general:

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William W.
Clasificación:

Waited on hold for 15 minutes at drop off, which was a dark location in an industrial are. Also, AC in truck needed recharging. I was driving straight into the sun and the cab reached 95 degrees during tyhe l;ast 2 hours of my trip.

Larry S.
Clasificación:

Easy drop off. Very courteous.

eugene K.
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El cliente no dejó un comentario.

Samesa H.
Clasificación:

It was a very easy and smooth process! Thank you!

Allison R.
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El cliente no dejó un comentario.

Benjamin M.
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El cliente no dejó un comentario.

Jordaine N.
Clasificación:

El cliente no dejó un comentario.

Douglas H.
Clasificación:

El cliente no dejó un comentario.

Taylor W.
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This was the SHADIEST place to turn in a truck ever. There was nobody on site, and there was no key return box! Very bad.

Timothy R.
Clasificación:

changed my pick up location and changed my pick up time.

sherolyn J.
Clasificación:

El cliente no dejó un comentario.

LYNDSAY S.
Clasificación:

El cliente no dejó un comentario.

VICTORIA H.
Clasificación:

I had a 6 by 12 trailer. There was no one to help me disconnect the trailer from the SUV. The lady in the office didn't offer to help and probably wasn't allowed to leave the office anyway. This trailer is too large to remove from vehicle alone. The company should not schedule the larger trailers to be returned here.

gloria W.
Clasificación:

El cliente no dejó un comentario.

Dameon H.
Clasificación:

El cliente no dejó un comentario.

Frank R.
Clasificación:

El cliente no dejó un comentario.

HAZEN P.
Clasificación:

El cliente no dejó un comentario.

Thomas T.
Clasificación:

No instructions on where to put the keys at the end of the return process. I left them in the mail slot next to the door.

Robert P.
Clasificación:

Need space to maneuver your truck plus the trailer. This location had very little space to do so. The site manager did a good job getting transaction complete very quickly.

Rosanne W.
Clasificación:

While the Fairgrounds lication was fine and Kiffauni Kemp went above and beyond to help, the overall experience was the WORST I have ever had. I was in the office for two hours and 30 minutes trying to pick up the truck I had reserved the day before. This is completely unacceptable and I will never rent from uhaul again and have already told friends about those wasted hours I will never get back. We're had two men whom we hired to do the lifting. After waiting for 1 1/2 hours they had to leave for another job and we had to hire them for the next day. I understand that the computer system was down nationwide, but there should have been some way to expedite the rental process.

Robert S.
Clasificación:

Nothing -- Great experience

kendra B.
Clasificación:

Location was closed but drop off was easy.

Tim J.
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El cliente no dejó un comentario.

Latasha W.
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El cliente no dejó un comentario.

Larry B.
Clasificación:

Great customer service, and Kiffauni Kemp was super friendly, and extremely helpful. I will definitely recommend this location to any one in the area!

Thomas W.
Clasificación:

El cliente no dejó un comentario.

Doug H.
Clasificación:

El cliente no dejó un comentario.

Patrick H.
Clasificación:

El cliente no dejó un comentario.

Margaret P.
Clasificación:

The people checking me in and out where great but the uhaul was super dirty when I got it.

Carol D.
Clasificación:

El cliente no dejó un comentario.

Sidney M.
Clasificación:

The place where I called said they had my trailer but i get there the said it was only two way trailers. Had to go to Tennessee to get it. Wont use u-haul again

Donald H.
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Don was fantastic and went above and beyond

Douglas W.
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Very helpful!

Carol D.
Clasificación:

El cliente no dejó un comentario.

Rea B.
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There should be more employees that are knowledgeable and respectful when opening.

tina B.
Clasificación:

El cliente no dejó un comentario.

Jasmine T.
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El cliente no dejó un comentario.

Timothy H.
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Trailer was nasty. No Jack to lower and raise trailer for attachment. Trailer doors would not close. Nastiest trailer/truck rental I have had in my life. I am 50moved all over this country.

Carol D.
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El cliente no dejó un comentario.

Maria G.
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El cliente no dejó un comentario.

Carol D.
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El cliente no dejó un comentario.

ira H.
Clasificación:

Excellent experience. Kiffauni was wonderful to deal with. Extremely professional and very warm. Clone her immediately and place them in every U-Haul location.

D M S.
Clasificación:

El cliente no dejó un comentario.

Carol D.
Clasificación:

El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

RYLAND A.
Clasificación:

El cliente no dejó un comentario.

Kevin C.
Clasificación:

Great service with positive attitude. Representative was very helpful working through glitches in U-Haul computer system which is terrible.

Gregory J.
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El cliente no dejó un comentario.

Kai A.
Clasificación:

Everything went smoothly, staff was helpful and friendly.

brandi B.
Clasificación:

El cliente no dejó un comentario.

A Lloyd F.
Clasificación:

Location aside, this was an excellent U-Haul experience. Equipment was clean and ready to go. Knowledgeable and capable staff, very helpful and friendly. I wouldn't hesitate to rent here again. Thanks!

Hazen P.
Clasificación:

moving pads not included with trailer so we had to return to location to pick up pads

Logan R.
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El cliente no dejó un comentario.

James A.
Clasificación:

El cliente no dejó un comentario.

Carol D.
Clasificación:

I rented a truck here on Monday that had lots of dirt and dry grass in the back and in the ramp. We complained. No adjustment was made and we had to cover floor w blankets to keep dirt off the furniture and art. Rented a truck on Friday, same situation! No effort made to sweep it out in a week!

Bruce H.
Clasificación:

Only problem was that we had planned to pick up at another location. The phone call we received about changing the location was to our home phone number but we were 4 hours away. We just received an email telling us to pick up elsewhere.

Mike C.
Clasificación:

El cliente no dejó un comentario.

Jackie G.
Clasificación:

El cliente no dejó un comentario.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

Jerry S.
Clasificación:

El cliente no dejó un comentario.

Carl S.
Clasificación:

El cliente no dejó un comentario.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

Karen S.
Clasificación:

El cliente no dejó un comentario.

April C.
Clasificación:

El cliente no dejó un comentario.

Kristen R.
Clasificación:

El cliente no dejó un comentario.

Bradley T.
Clasificación:

El cliente no dejó un comentario.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

CATHRYN F.
Clasificación:

Hire more people like the agent at southern location.

CATHRYN F.
Clasificación:

Hire more people, like this person on southern site. She is so polite. She recognize her customer upon calling. I like that about this young lady.

Thomas G.
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Danisha was great. Website Said they close at 2 but it was really 3

Robert M.
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Very nice and well kept clean office.

Bernardo Z.
Clasificación:

I filled the gas tank to 1/2 tank as asked (have receipt to probe it). Yet, I was charged $6 for gas (rode only 12 miles). Emailed back with my complain, no response. Not right, abusing your customers.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

novella B.
Clasificación:

El cliente no dejó un comentario.

beverly L.
Clasificación:

El cliente no dejó un comentario.

CATHRYN F.
Clasificación:

N/A

CAROL D.
Clasificación:

El cliente no dejó un comentario.

Natalie W.
Clasificación:

The contract had very precise gas measurements (3/8, 9/16), but actual truck had very imprecise measurements (full, half, empty). This is only important because Uhaul charges 5 per gallon for the fuel you use. It was impossible to hues how much fuel we had used. I felt ripped off by the whole process and will think again before I rent a Uhaul truck.

Margaret C.
Clasificación:

El cliente no dejó un comentario.

PATRICIA C.
Clasificación:

El cliente no dejó un comentario.

Don G.
Clasificación:

Just make sure the office person is in the office when it is your time to pick it up.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

Halle M.
Clasificación:

Everything done with U-Haul was fine. The truck was great and customer service was top notch. The only thing is y'all provided a moving service and they never showed up to help me move my stuff and I still got charged the money.

Joel M.
Clasificación:

El cliente no dejó un comentario.

Bill J.
Clasificación:

El cliente no dejó un comentario.

Amy W.
Clasificación:

El cliente no dejó un comentario.

KENNETH G.
Clasificación:

The manager was extremely professional, timely and informative! You could not ask for better!!!!!

MARIA D.
Clasificación:

El cliente no dejó un comentario.

Katie B.
Clasificación:

Took forever to get our uhaul. Manager seemed spacey. Trailer wasn't attached correctly. Not a great part of town.

Mary S.
Clasificación:

BE ACCURATE ON PRICE AND COMMUNICATION WITH THE CONSUMER. I WAS GIVEN A PRICE AND TOLD IF I DIDN'T GO OVER THE GIVEN MILEAGE AND RETURN THE UNIT ON A FULL TANK OF GAS THAT MY $100 DEPOSIT WOULD BE REFUNDED TO ME. THIS WAS NOT THE CASE. I WAS GIVEN 200 MILES AND WAS TOLD BY BRANDY THAT IF I DIDN'T GO OVER THE MILES AND BROUGHT THE UNIT BACK ON A FULL TANK OF GAS MY $100 DEPOSIT WOULD BE REFUNDED. AND TODAY I'M BEING TOLD BY DONISHA THAT I WAS INFORMED WRONG AND I WOULD ONLY BE RECEIVING A PARTIAL REFUND BACK. I WILL NOT USE UHAUL AGAIN AND I WILL NOT REFER ANYONE LETTING THEM KNOW MY REASON WHY. I AM VERY DISPLEASED!

Chris W.
Clasificación:

Personnel was extremely nice, fast, and effective. She's a great employee!

Kendra B.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Scott C.
Clasificación:

This is an after hours drop off with gates. There was no one there, didn't know what to do to drop off. This needs to be an hours only drop off. I took to the uhaul store on Lamar, which was open, but they would change an additional fee to drop off there- it was not my fault the storage place says they are 24 hour drop off, plus they charged me an additional day, which I will contest. Drop off was horrible

Fredmon H.
Clasificación:

El cliente no dejó un comentario.

Terry H.
Clasificación:

El cliente no dejó un comentario.

JANICE L.
Clasificación:

It would help a lot if the trucks when returned were parked in the direction of leaving the property. Trying to move the large truck in a very tight space is hard for some drivers. We had to back the truck out of the gate.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

CAROL D.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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