Customer Reviews for Extreme Polishing & Detailing
(U-Haul Neighborhood Dealer)

265 reviews

6300 Rineyville Rd   Rineyville, KY 40162

(270) 234-9735

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(270) 234-9735

6300 Rineyville Rd
Rineyville, KY 40162

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly, super easy, fast service!!

richard brady 
Rating:
5.0

Outstanding customer service!

Ruben Garcia 
Rating:
5.0

The Extreme Polishing group are absolutely amazing. Hooked up during a torrential downpour, with smiles abounding!! Terrific service. Thanks

richard brady 
Rating:
5.0

Sidney was a five star customer service employee!!!!!

ian ganci 
Rating:
5.0

Customer did not leave a comment.

Michael Riggs 
Rating:
5.0

Customer did not leave a comment.

barbara geary 
Rating:
5.0

Mr. Nelson. GREAT DUDE very helpful Nice drop off location.

randolph beers 
Rating:
5.0

Customer did not leave a comment.

Chris King 
Rating:
5.0

Customer did not leave a comment.

Bruce Barnhart 
Rating:
5.0

Customer did not leave a comment.

DAVID Luurtsema 
Rating:
5.0

Customer did not leave a comment.

Oscar Pulido 
Rating:
4.0

Great experience, the truck did jerk some.

Gracie Head 
Rating:
3.0

Customer did not leave a comment.

Michael Harman 
Rating:
4.0

Customer did not leave a comment.

Doc Meredith 
Rating:
4.0

Customer did not leave a comment.

Shane Tooker 
Rating:
1.0

didnt have the blankets and was rude and did not go over truck with me bad exp

Robert silvia 
Rating:
5.0

Customer did not leave a comment.

mark nadolski 
Rating:
5.0

Customer did not leave a comment.

Nick Fryman 
Rating:
5.0

Customer did not leave a comment.

JAMES NOLAN 
Rating:
1.0

I requested 24 blankets with my rental, which I reserved online a week before my pick up. When I picked up my truck, at a location different than what I requested, I was informed that they had no blankets. I found another U Haul location that had 18 blankets, so I had to travel to another location to pick up some blankets. I tried to contact 1-800-GOU-HAUL, but was on hold for too long, so i did it myself. Very disappointing.

Jeffrey Clouse 
Rating:
5.0

I've used this location in the past and it was good both times.

Lemuel Colon 
Rating:
1.0

Again it was a phone location only. No office or equipment any where in site. You need to up date all areas to personnel only offices.

Calvin Marschall 
Rating:
5.0

Customer did not leave a comment.

Glenn Adwell 
Rating:
4.0

Customer did not leave a comment.

William Hardin 
Rating:
5.0

Keep the same excellent experience.

Andre Mosley 
Rating:
5.0

Customer did not leave a comment.

Doug Morgan 
Rating:
4.0

Customer did not leave a comment.

SUSAN HEAD 
Rating:
5.0

Customer did not leave a comment.

Michael Mee 
Rating:
5.0

Customer did not leave a comment.

Stanley Colon 
Rating:
5.0

Customer did not leave a comment.

Fabian Faccio 
Rating:
5.0

Customer did not leave a comment.

Fabian Faccio 
Rating:
5.0

Customer did not leave a comment.

Noah Villanuva 
Rating:
5.0

Customer did not leave a comment.

James Burton 
Rating:
5.0

Customer did not leave a comment.

ADAM FULKERSON 
Rating:
5.0

Polite and swift in process. Very knowledgeable.

Dan Mayle 
Rating:
5.0

Customer did not leave a comment.

Summer Mixon 
Rating:
3.0

Customer did not leave a comment.

Jesse Floyd 
Rating:
5.0

Customer did not leave a comment.

kathy glaser 
Rating:
5.0

Customer did not leave a comment.

Amanda Padilla 
Rating:
5.0

Customer did not leave a comment.

Dwayne Young 
Rating:
5.0

Customer did not leave a comment.

Johnpaul Brindle 
Rating:
5.0

Customer did not leave a comment.

Elaine Demers 
Rating:
5.0

They are very friendly and courteous, they were very helpful.

CHARLES BELL 
Rating:
3.0

Twice I have not been able to get the location to come up when checking out and turning in the truck. I was also shorted my appliance dolly that I requested. Truck had mud in the cab. Could not check out bc the system sucks and you can't call bc the lines are busy for hours.

Craig Warnshuis 
Rating:
5.0

Customer did not leave a comment.

PAUL WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

RANDALL PANCO 
Rating:
3.0

Customer did not leave a comment.

Jeff Thomas 
Rating:
5.0

Very nice and courteous, no problem returning the equipment.

Gus Olguin 
Rating:
5.0

I have used this location many times in the last 6 months. They are great to work with and always have equipment ready and clean. They are also very professional.

MICHAEL ROBICHAUD 
Rating:
5.0

Clean truck beforehand rental

KAYLA MAJORS 
Rating:
5.0

Folks were very helpful... Made turn in painless

KERRY PAVEK 
Rating:
5.0

Customer did not leave a comment.

PHILIP HAYS 
Rating:
5.0

Customer did not leave a comment.

Gretchen Fields 
Rating:
5.0

Customer did not leave a comment.

LEMUEL COLON 
Rating:
4.0

Customer did not leave a comment.

Candice Seymour 
Rating:
3.0

I asked for an appliance dolly. I have a lot of stairs, so I wanted to make it as easy as possible. They were out. Did they give me advance notice? Nope. Was the subsequent small dolly helpful? Absolutely freaking not. I had no choice, but to move in the rain and it was absolutely terrible without an appliance dolly. Since I wasn’t given advanced notice about the dolly, I couldn’t get one from anywhere else. Thank you. In the future, for any customers if you are out of something, TELL them in advance. Moving is very stressful and you all made something that worse than it had to be.

JILLIAN GIVAN 
Rating:
5.0

Customer did not leave a comment.

ANGELA ISENTHAL 
Rating:
5.0

Owners are friendly and engaging. No hassles, and plenty of room in their yard to maneuver equipment.

Christopher Tompkins 
Rating:
5.0

Customer did not leave a comment.

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

Paul Kivi 
Rating:
5.0

Use this location for local trailers somewhat frequently for household purchases and big cleaning days. Great people to work with.

TRUMAN WATKINS 
Rating:
5.0

Customer did not leave a comment.

JAMES SHARP 
Rating:
5.0

Customer did not leave a comment.

Herman Smith 
Rating:
5.0

Customer did not leave a comment.

JAMES LAWRENCE 
Rating:
5.0

Very professional and helpful

GARY O NEILL 
Rating:
5.0

Customer did not leave a comment.

Donna Thurman 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DIZOL 
Rating:
5.0

Awesome service. I explained that I had help attaching the transporter to the moving van. And was not to sure how to take it off. He had it disconnected in minutes. Very nice man.

PATRICIA TRAVIS 
Rating:
5.0

Customer did not leave a comment.

PATRICIA TRAVIS 
Rating:
5.0

Customer did not leave a comment.

PATRICIA TRAVIS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL PATENAUDE 
Rating:
5.0

Very friendly and first rate.

VINCENT elmore 
Rating:
5.0

Stay the same. Excellent service and very friendly people.

ANTHONY ENGLISH 
Rating:
3.0

If you complete the reservation using your phone, why should you have to go inside to get the keys? Might as well do everything inside, forget all the typing in your phone.

Jim Weed 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MCPEEK 
Rating:
5.0

Customer did not leave a comment.

SUSAN MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

SONYA BISHOP 
Rating:
5.0

Customer did not leave a comment.

SARA DEARMOND 
Rating:
5.0

Customer did not leave a comment.

JOSHUA HUFF 
Rating:
5.0

Had no problem everything worked.

STEPHEN LATHAM 
Rating:
5.0

Customer did not leave a comment.

MARC VARNEY 
Rating:
5.0

Very good service

porfirio hernandez 
Rating:
5.0

This location is so convenient for us. It was quick & easy to pick up and drop off. Only complaint is no one answered the phone when I needed to confirm someone would be there to help me drop off.

DANNY HAFER 
Rating:
5.0

Very professional and upbeat. I enjoyed doing business with them.

RAYMOND DINSER 
Rating:
1.0

Windshield was cracked and still sent over 1200 miles of being worried it would crack more.

SOSTENES GUERRER NUNEZ 
Rating:
3.0

The truck was clean as you would expect but the truck ran like crap , just not very steady on the road !

Jeremy Smither 
Rating:
2.0

Initially confirmed reservation at the Elizabethtown Magnet Dr. location - 1 mile from my home. Was also quoted $.79 per mile (for the Saturday reservation). Today I had to drive 15 extra miles to pickup the truck and informed the weekend rate was $.99 per mile. Customers absolutely DO NOT like surprises! Especially today when the truck rental was already an emotional experience moving my mother into a nearby assisted living facility. I have used UHaul several times for many years. Today was the last.

Sheila Jolly 
Rating:
5.0

Customer did not leave a comment.

Jonathan Heschke 
Rating:
5.0

Customer did not leave a comment.

EDWARDA JR COLE 
Rating:
5.0

Great truck. Easy rental procedure. Courteous service by staff. I'll be returning.

WILLIAM KEELING 
Rating:
5.0

Excellent service

Wilmer Moralesgomez 
Rating:
5.0

Great place to rent from!! Nice people good equipment!

Kevin Kristen 
Rating:
5.0

Nothing at this time, everything was great, great service, knowledgeable of the rental equipment, the lady behind the desk was really helpful and informative!

RICHARD JERNIGAN 
Rating:
1.0

Customer did not leave a comment.

Christopher Mineo 
Rating:
5.0

Customer did not leave a comment.

Hanna Yun 
Rating:
5.0

Great place.

Ronald Woodard 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY DYE 
Rating:
4.0

The driver door did not seal. I had to tape the door jam at the top each time I stopped to prevent airflow between the door and cabin. Very frustrating

harvey cutchin 
Rating:
3.0

Customer did not leave a comment.

Christopher Jameson 
Rating:
5.0

Customer did not leave a comment.

MICHAEL COCKRELL 
No reviews have been submitted for this location.

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