Customer Reviews for Extreme Accessories
(U-Haul Neighborhood Dealer)

307 comentarios

2409 N Bishop Ave   Rolla, MO 65401
(I-44 Ext 186 two miles north across from Lowes)

(573) 364-1541

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(573) 364-1541

2409 N Bishop Ave
Rolla, MO 65401
(I-44 Ext 186 two miles north across from Lowes)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Desteny D. 
Clasificación:
1.0

We were overcharged on mileage, we stayed in town and didn't drive far and we were told we drove 114 miles. How is that possible?

Kelly J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEADA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

Lower the prices and dont charge hidden fees

Laura L. 
Clasificación:
3.0

The inside of the truck was dirty and the truck bed was full of dirt. Like some used it to haul dirt..So the first 30 min of our 6 hrs was spent cleaning dirt out of the back so we could use it.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia L. 
Clasificación:
4.0

Dropped off after hours.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
2.0

After I made it very clear when I made my rental reservation that this was the closest drop off location for me, Uhaul took it upon themselves to input a different location. Maybe this could be the reason they don't have equipment for people 樂

Stephen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RajaBabu K. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph E. 
Clasificación:
5.0

Had an easy and wonderful experience with renting a U-haul through Extreme Accessories!! Would highly recommend anyone wanting to rent a U-haul go through them! The truck was very clean and I was told just what I needed to do in returning it and all.

debrorah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca R. 
Clasificación:
5.0

The customer service was excellent. We had a few issues but nothing that was the agents fault and he went above and beyond to remedy everything.

Brien W. 
Clasificación:
5.0

140,000 miles on a vehicle is too many. equipment was worn out.

Erin F. 
Clasificación:
2.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

The staff was friendly ,efficient, and helpful. The facility was clean and well organized. The only complaint that I have is that; the trailer had debris in it, presumably from the previous renter, ( cardboard boxes plastic tubing etc.) . I disposed of the items. For a better customer experience, more care could be taken to ensure that debris wasn't in the trailer. This is the only suggestion that I have to improve the customer experience. Overall I was very pleased with the service provided. It was an excellent experience. ¡Gracias!

robert B. 
Clasificación:
2.0

Clean and maintenance your trucks the truck I had was dirty the check engine light came on while I was driving what should have been 20 minute drive up 44 turned into a 45 minute drive because that truck just wouldn't catch speed and then I found out from someone who works at uhaul that they rented is a truck that hadn't been state inspected

Demetrius J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
4.0

I used 4 days and they charge me 5 days

luis P. 
Clasificación:
2.0

Service person never got out of his chair. We had to hook up trailer ourselves. There was no wiring harness for lights/brakes.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN F. 
Clasificación:
5.0

Very nice people to deal with.

Jerry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE S. 
Clasificación:
5.0

Really polite and friendly. Answered all questions and instructed me through the rental process throughly. Really went out of their way to assure I was able to obtain a truck. Very happy with my experience.

James J. 
Clasificación:
3.0

Tail lights didn't work. When I returned the trailer, I waited 30 minutes; to be assisted to by a mechanic from the shop who just got back from a test drive. He asked if I parked the trailer. I said yes. He said alright bye. I asked about the partial refund due to returning the trailer earlier and the person said yes yes they will take care of it and walked away. After waiting another 20 minutes no one else showed up and I walked out over irriation. I couldn't tell anybody that the rear lights are faulty. Going in and out while driving down the interstate. Got pulled over twice for not having working rear tail lights. Both warnings. But still.

robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

Rented a 6' X 12' tandem axle trailer. Tongue weight is heavy enough that one person can not lift. It would be much easier to manage if the trailers had tongue jacks.

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

Great, plenty of room to park it and guy checked me in right away and was very helpful.

christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon C. 
Clasificación:
2.0

Tire pressure dash light was on at the time of picking up

JAVAD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
3.0

El cliente no dejó un comentario.

john P. 
Clasificación:
3.0

The customer service was very poor. They were not friendly and not very helpful.

Eric B. 
Clasificación:
5.0

The Uhaul we rented had a pool of oil spilled inside. We still rate this business as number one due to customer service and pricing! They are awesome people to work with!

scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loren G. 
Clasificación:
5.0

Extremely friendly and helpful service!

scott S. 
Clasificación:
5.0

Didn't actually have the opportunity to load or unload anything (not U-HAULs fault in the least), but the 15' truck was simple to operate and was a comfortable drive. Drove approximately 250 miles to my destination & back, and totaled $397.54. This included 24 moving blankets, regular dolly (not appliance), and insurance. Picked up late Friday afternoon and returned Sunday. Picking up & returning the truck was a breeze. Friendly folks. Thank you

Bobbi D. 
Clasificación:
5.0

Uhaul your prices are extreme for what I used. A car dolly brand new $1100 . If I was to leave your equipment at another uhaul dealer I was going to be charged $230 + but if I returned it to same location I picked it up $53 . Otherwise thanks for allowing me to use your equipment

GLENN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda Z. 
Clasificación:
4.0

Get a bigger advertising sign to make the business easier to find.

MELINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy M. 
Clasificación:
5.0

Quick and efficient

Richard H. 
Clasificación:
5.0

Best experience with uhaul ever

MISTY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT K. 
Clasificación:
3.0

Clean equipment, better communication, assistance with connecting trailer and needs to make sure they have light connectors attached so you can hook them up to vehicle and not have to walk back to building thru a muddy parking lot in the rain to get one that should've come with the trailer

Michael P. 
Clasificación:
4.0

People are friendly

mehdi N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda W. 
Clasificación:
5.0

Friendly and professional service

Billy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN O. 
Clasificación:
4.0

Make sure the truck is clean. There were crumbs and trash in the cab, and there was dirt and broken glass in the back. Very disappointing to say the least.

Jason P. 
Clasificación:
5.0

Dude that waited on me Was courteous and professional.

Mitch M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shane O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie P. 
Clasificación:
3.0

They were closed when we dropped off.

Cynthia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brigitte C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
5.0

Cargo trailer had an ant colony and the roof leaked.

Patti H. 
Clasificación:
5.0

Everything went well as planned. Enough time within the contract. To pack unpack then to return it within plenty of time with no additional cost. Thank you for getting me to my new chapter in life. Carolyn

Carolyn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison S. 
Clasificación:
4.0

I had to change my pick up location and the day I was suppose to pick up they said there wasn't a car dolly. But Saturday they had a dolly. I had to drive out of my way to help you. Not what you could do for me.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON T. 
Clasificación:
5.0

The People that I dealt with were very helpful.

ANGIE S. 
Clasificación:
1.0

When a customer indicates that the truck has a message saying that a tire is low on air, do everything to make sure the problem is rectified before the customer leaves the store so that they can have confidence the truck will not break down while driving at high speeds on the highway. This location did not seem at all interested in helping, rather looked at me like I was a big inconvenience to them.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
1.0

The truck had food/beverage spilled in it. The images on the 24/7 mobile app were not accurate. I had to take pictures of all the damage/repairs I could reach, and there was more I could not.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Great People.... Highly Recommended.

Bhavin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH E. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba