Not open...not a typical UHaul business. Had no idea what to do. Seen other trucks parked in field, parked it there. Found a drop box for keys, dropped in. I called + left message. I felt very insecure about all of this. St.Peters store should know info of business vehicle being dropped at to inform patron.
Lonna A
Customer Reviews for Extreme Accessories
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Outstanding service! I could not have asked for a better experience.
Sean FYour gas replacement estimates are way off!!!!
CURTIS BNothing to improve upon. The customer service was perfect, the U-Haul was clean and ready to go
LARRY MIt was raining and muddy which would be a lot easier to return the equipment clean and do a final clean up of vehicle without having to worry about muddy chat. Otherwise perfect
Erica JApp could be more viable with location finder; had to use the .com site to check the trailor in … overall pleased.
walter cClean the truck before you give the person the keys. I had to ride with a dirty cabin that had cigarette ash all over and smelt like cigarettes the entire time I had the truck.
David AGreat customer service and professional service!
BOb fN/C
Darren SThey were closed so drop off was easy. Just had to take pictures of everything. I called the day before to know what was required and the gentleman who answered the phone was absolutely pleasant to speak with! He reassured me that the cameras they had installed would make sure that I was covered!
Robert CGreat customer service and friendly staff.
Tonya RNo help. Had to get only trlr there. No running lights. No basic info. Did not tell me there was a deposit,when delivered same response n having to wait for my return deposit.
James CThere should be at least a 3 minute awareness session for new users.
Tobe NEverything was great staff kind and courteous.
rick cI had to go to two separate locations to rent two trucks. It was a lot of unnecessary wasted time.
Aaron GWe were overcharged on mileage, we stayed in town and didn't drive far and we were told we drove 114 miles. How is that possible?
Kelly JLower the prices and dont charge hidden fees
Laura LThe inside of the truck was dirty and the truck bed was full of dirt. Like some used it to haul dirt..So the first 30 min of our 6 hrs was spent cleaning dirt out of the back so we could use it.
Christopher BDropped off after hours.
Richard PAfter I made it very clear when I made my rental reservation that this was the closest drop off location for me, Uhaul took it upon themselves to input a different location. Maybe this could be the reason they don't have equipment for people 樂
Stephen JHad an easy and wonderful experience with renting a U-haul through Extreme Accessories!! Would highly recommend anyone wanting to rent a U-haul go through them! The truck was very clean and I was told just what I needed to do in returning it and all.
debrorah lThe customer service was excellent. We had a few issues but nothing that was the agents fault and he went above and beyond to remedy everything.
Brien W140,000 miles on a vehicle is too many. equipment was worn out.
Erin FThe staff was friendly ,efficient, and helpful. The facility was clean and well organized. The only complaint that I have is that; the trailer had debris in it, presumably from the previous renter, ( cardboard boxes plastic tubing etc.) . I disposed of the items. For a better customer experience, more care could be taken to ensure that debris wasn't in the trailer. This is the only suggestion that I have to improve the customer experience. Overall I was very pleased with the service provided. It was an excellent experience. ¡Gracias!
robert bClean and maintenance your trucks the truck I had was dirty the check engine light came on while I was driving what should have been 20 minute drive up 44 turned into a 45 minute drive because that truck just wouldn’t catch speed and then I found out from someone who works at uhaul that they rented is a truck that hadn’t been state inspected
Demetrius JI used 4 days and they charge me 5 days
luis pService person never got out of his chair. We had to hook up trailer ourselves. There was no wiring harness for lights/brakes.
Patrick CVery nice people to deal with.
Jerry BReally polite and friendly. Answered all questions and instructed me through the rental process throughly. Really went out of their way to assure I was able to obtain a truck. Very happy with my experience.
James JTail lights didn't work. When I returned the trailer, I waited 30 minutes; to be assisted to by a mechanic from the shop who just got back from a test drive. He asked if I parked the trailer. I said yes. He said alright bye. I asked about the partial refund due to returning the trailer earlier and the person said yes yes they will take care of it and walked away. After waiting another 20 minutes no one else showed up and I walked out over irriation. I couldn't tell anybody that the rear lights are faulty. Going in and out while driving down the interstate. Got pulled over twice for not having working rear tail lights. Both warnings. But still.
robert aRented a 6' X 12' tandem axle trailer. Tongue weight is heavy enough that one person can not lift. It would be much easier to manage if the trailers had tongue jacks.
john wGreat, plenty of room to park it and guy checked me in right away and was very helpful.
christopher hTire pressure dash light was on at the time of picking up
JAVAD GThe customer service was very poor. They were not friendly and not very helpful.
Eric BThe Uhaul we rented had a pool of oil spilled inside. We still rate this business as number one due to customer service and pricing! They are awesome people to work with!
scott s