Comentarios del cliente para Express Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Express Storage

Grado total:

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Elizabeth D. en

Grado:

El cliente no dejó un comentario.

Aaron S. en

Grado:

El cliente no dejó un comentario.

Melissa V. en

Grado:

The online rental is a nightmare, it takes too long and too many verifications. If you don't have two people with you it would be incredibly frustrating.

harold a. en

Grado:

El cliente no dejó un comentario.

Shawn C. en

Grado:

El cliente no dejó un comentario.

Louise H. en

Grado:

Keep the present staff there working, as the professionalism presented is customer care at it's finest!.

Pio S. en

Grado:

El cliente no dejó un comentario.

Martin M. en

Grado:

The van had mud on drivers side floor and some in the back.

Stephanie B. en

Grado:

El cliente no dejó un comentario.

Brian G. en

Grado:

Gave me the run around. Went to pick up auto transport, when I arrived told it was not there, the auto transport that they had there was reserved but not for me.... I would have to go a mile down the road to a uhaul I passed by to get to this one. I go to that one and the trailer is inoperable, and was told to go back to original location. I did and surprise surprise the original trailer that was there was now available, they said reservation had been cancelled . There needs to be better communication and not give the customers the run around. Very disappointed and will not be using ever again

CHRIS M. en

Grado:

Kind and courteous

Richard E. en

Grado:

Start by doing a physical walk through with your customers. Sending me a link that wouldn’t open with pictures of the vehicle and fuel levels is not sufficient for identifying deficiencies. Also, when I returned the vehicle. I was not informed of how much the additional charges were since they nearly doubled the original price. I’ve never had any issues in the past with Uhaul, but I’ll never use this location again.

Kristyn S. en

Grado:

El cliente no dejó un comentario.

Jonathan U. en

Grado:

This location was 45 miles from the location that I originally reserved the equipment and was the 3rd location I was routed. equipment pick up time was 7 hours later than my reservation.

Scott K. en

Grado:

Great customer service and well maintained equipment. Fast in and out pickup and return. Will definitely use this location again in the future.

Tracy S. en

Grado:

I recommend the location, but the area is so small. Very hard to get in and out of with traffic

Mark P. en

Grado:

El cliente no dejó un comentario.

Bernard M. en

Grado:

El cliente no dejó un comentario.

Richard g. en

Grado:

El cliente no dejó un comentario.

Danielle D. en

Grado:

When trying to return my truck I called uhaul and was asked to be transferred to a uhaul in Auburn and they transferred me to Vancouver, Wa. That person just said I can’t help you. So basically the customer service was not helpful. This is a big disappointment since I have used uhaul in the past with no problems. Also I was not told I would be charged an after hours fee. I stated I would be returning at the drop off after hours and there was no mention of this!

Austin S. en

Grado:

Definitely much better at drop off.

Kenneth Y. en

Grado:

Excellent all around. High praise and best wishes. The world renowned poet, Kenneth H. Yergin.

amy and garret s. en

Grado:

El cliente no dejó un comentario.

Duane R. en

Grado:

Lack of online reservations for one-way products makes committing to a date confusing.

Michael I. en

Grado:

El cliente no dejó un comentario.

Norna L. en

Grado:

El cliente no dejó un comentario.

Darrell C. en

Grado:

Staff members were polite though and Efficient. I was very happy with the way The process went.

Carl S. en

Grado:

El cliente no dejó un comentario.

Edward R. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

There was an issue with a damaged safety chain that took about an hour to fix. The reps were great and got me going as quickly as possible but I feel like this should have been discovered and fixed when the trailer was returned by the prior renter.

Taylor P. en

Grado:

El cliente no dejó un comentario.

Shirley S. en

Grado:

El cliente no dejó un comentario.

JANET L J. en

Grado:

Check in for my storage was easy & everything was explained. The storage space had some kind of dried white paint (or ??) on the floor of it when I opened the door & a few cobwebs. Otherwise, fine.

Alyse G. en

Grado:

Very easy to set up account and make reservation online.

KATHERINE W. en

Grado:

Have rented a storage unit here for about 3 years, access was convenient, secure, and staff are always friendly and helpful.

KIMBERLY R. en

Grado:

Answered all questions the day before move in date; clarified process clearly and friendly staff

ANISSA H. en

Grado:

Very happy

Andrew n. en

Grado:

Great customer service. Incredibly friendly and understanding

CORRINA R. en

Grado:

Very nice and helpful