El cliente no dejó un comentario.Stacey S.
Customer Reviews for Express Packaging Service
(Distribuidor de U-Haul del vecindario)
Danville, IL 61832
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nicest folks. Clean I would use this location 10 starsTERESA S.
El cliente no dejó un comentario.HEATHER S.
Very friendly and personable. Process was quick and easy and the equipment was emaculate! I'm glad my original pickup destination was switched to this one.ROBBY N.
El cliente no dejó un comentario.MARGOLITA R.
This location was an hour away from the location where I made my reservation for. Very inconvenient to reserve and then had to drive an hour to get it.HALEY W.
El cliente no dejó un comentario.DANNY A.
The truck we had seem to have a transmission problem it struggled to accelerate and shift gears but when it finally did it drove good but it was very cleanCHARMAINE H.
El cliente no dejó un comentario.DAVID H.
You need a bigger lot.DARRELL O.
El cliente no dejó un comentario.LORI M.
The change oil light is on . Made me a little nervous driving 300 miles.(Chicago & back) But we made it! Also, gas was not full. Staff at this location is great! I will definitely use this location again.MARCIA G.
El cliente no dejó un comentario.GREG M.
The uhaul had a dead battery at pickup. Org time for pickup was 830 am. Was not able to drive off in the uhaul until 1230 putting the entire trip behind. It had to be jumped 2 times on the trip from MIssouri to IL then it died again at the storage and was unable to be jumped had to wait 90 mins until a service tech could come.Gayla S.
Nothing to improve on. I was well satisfied. They make it very easy.CHRISTOPHER Q.
The girl was nice but I don't think the customer should have to go get the truck it should be brought to the door or closeStacy J.
El cliente no dejó un comentario.MYRIAH G.
The woman who helped me with my rental was great. She thoroughly cleaned the cargo van and walked through the pre-rental inspection with me. The only issue was that uhaul.com systems and servers were completely down when it was time to renew. But that was not the fault of Express Packaging Service.Julia K.
El cliente no dejó un comentario.YOLANDA R.
El cliente no dejó un comentario.RYAN O.
El cliente no dejó un comentario.RAYMOND K.
El cliente no dejó un comentario.ALONZO D.
They were short handed at this location. The Manager was doing a lot of the work and there was a people waiting. The Manager was a little stressed out because of the workload, but was helpful. The employee inside did not know how to handle checking in Load Shares so, she depended on the Manager who was helping multiple people. I tracked him down and he told what to do and I did it, but it did delay my getting back on the road. So, my comment would be this is a big location and there just did not seem enough people to handle volume at least on this day.Randall R.
El cliente no dejó un comentario.Kylee T.
El cliente no dejó un comentario.MATTHEW A.
All goodWilliam U.
El cliente no dejó un comentario.PENNY H.
El cliente no dejó un comentario.RAYMOND K.
El cliente no dejó un comentario.FLOYD P.
Everything was made easy about the truck rental. All very helpful and friendly. I had some difficulty with my after hours drop though: the system was unable to accept my image taken with my cell phone of the odometer and gas gauge. And further check was not possible without this step -- no work around seemed available. However, I dropped the key in the box anyway and all was taken care of smoothly when the shop opened in the morning. Really appreciate the UHaul service when belongings need to be moved around!JOAN H.
El cliente no dejó un comentario.WAYNE B.
Kind and courteous very accommodating!! And friendly!!!!!!James T.
El cliente no dejó un comentario.DANNY S.
El cliente no dejó un comentario.SIMONAE R.
Seamless from beginning to end.STEPHEN H.
We rented on a Saturday, brought it back same day but after they closed, and they charged us 2 days...they said we didn't return it the same day... I guess I should have taken a video of when I returned it.... I clearly lost the he said/she said battle!!! Oh well... I guess it's just money....Breannah H.
El cliente no dejó un comentario.Margo W.
Both 20ft trucks that they offered us were blocked in by another truck. The lady who helped us with the truck situation was amazing but the first dispatcher that called was downright rude.Jayme S.
El cliente no dejó un comentario.Justin A.
El cliente no dejó un comentario.Stephen H.
So friendly and helpfulTammy W.
Great Service with a Smile!BELINDA D.
El cliente no dejó un comentario.Larry B.
El cliente no dejó un comentario.Bradley M.
The two big fella's are very nice!Rahmat A.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.jasmine S.
Great customer service. Process was easy overall.Marc H.
El cliente no dejó un comentario.ANTHONY C.
El cliente no dejó un comentario.Michelle S.
They were very energentic made sure your happy and comfortable with the trucks or what ever you are rentingjames S.
El cliente no dejó un comentario.LAURIE K.
El cliente no dejó un comentario.Charity W.
The entire staff is excellent from smiling and greeting every customer that come in the door, going out of their way to help and and easy pick up and drop off process!ALISA R.
Very quick and friendly serviceSarah H.
El cliente no dejó un comentario.Jackson W.
El cliente no dejó un comentario.Lori M.
El cliente no dejó un comentario.Zaaron B.
The staff was awesome and friendly. I had a very positive experience and would not hesitate to recommend this location to friends & family.ZACHARY A.
El cliente no dejó un comentario.Barrett S.
El cliente no dejó un comentario.ROSSEN J.
El cliente no dejó un comentario.glen A.
The uhaul website and phone access was not user friendly at all. The people at Express Packaging Service are always great, friendly, efficient, helpful people! ¡Gracias!Janice G.
El cliente no dejó un comentario.LE G.
El cliente no dejó un comentario.CHRISTOPHER D.
The yard to park my truck was small & I got my truck on the last spot on the propertyWishwani P.
El cliente no dejó un comentario.Mark H.
We have rented here many times before and always been very satisfied. This time the truck we had was in poor condition. Suspension and steering were worn making for poor ride and handling.There was too much preload in the cargo door spring which mad it difficult to close and also it had damaged the overhead.RICHARD R.
El cliente no dejó un comentario.brenda L.
Excellent customer service, both on the phone and in the shop. Will be back for sure!!LORETTA R.
Nothing ! Everything was perfect !James H.
El cliente no dejó un comentario.Angela M.
El cliente no dejó un comentario.CHARLES D.
Very pleasant staff. Before I got out of the van, I was greeted with a big smile by staff member Alan and made the return very simple.Frederic M.
El cliente no dejó un comentario.Nikeya H.
El cliente no dejó un comentario.W R.
Best UHAUL period!!! GregGREG P.
El cliente no dejó un comentario.Kenneth M.
Quick and easy! Very kind service.STEVEN H.
Should have been instructed on new pickup system when making arrangements..the extratime picking uo truck cost me labor for people waiting to actually move furniture..approx 1 hr . at $15 times 4 people! Almost as much as cost of renting truck..I would have picked up earlier?? The email sent out previously read like an option..Didnt realize there would be not one employee at the pickup site! What do think people without a smart phone would do..or people not literate enough to figure it out?? It was hot! Sun so bright could hardly read the phone when out by the truck..no restroom available..for the long waits in between confirmations to smart phone to Finally get code# for truck key.. If self serve so you dont have to hire employees..just maybe you should lower your rate? The switch over not very well thought out!David H.
El cliente no dejó un comentario.GREGORY P.
Clean Trucks and best customer servicegreg P.
El cliente no dejó un comentario.CHRISANN C.
El cliente no dejó un comentario.Ramona Z.
I used the 6 ft X 12 ft enclosed trailer. Uhaul needs to install jacks on the front of these trailers. They are far too heavy to simply lift off of your ball hitch when unhooking. I had to utilize a jack from my vehicle when unhooking from the trailer.Dennis G.
Great serviceJEFFREY B.
El cliente no dejó un comentario.Chanel R.
Van smelled heavily of smoke.Jennifer T.
El cliente no dejó un comentario.ANJEL R.
El cliente no dejó un comentario.ROBERT C.
The female attendant was rude and snappy. She out right lined about my gas tank. I was over charged and extremely disappointed in the entire experience. I never want to go back again.Julie Z.
Cashier gave wrong information causing me to pay more poor customer serviceMARTINE E.
El cliente no dejó un comentario.Robert L.
I had above average service and everyone I saw was very nice and helpful. Great job thanksJames R.
El cliente no dejó un comentario.CHRISTOPHER G.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.eddie B.
Allen was outstanding! Great sense of humor and super helpful!Christine B.
Staff was great, left 50 dollar gift card in truck and they called and returned it. Honest and friendly staff!!Jerry S.
El cliente no dejó un comentario.GARY B.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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