Customer Reviews for Executive Climate Control Mini Storage
(Distribuidor de U-Haul del vecindario)

924 comentarios

708 N 29th St   Monroe, LA 71201

(318) 387-8187

Location Hours

  • Lun.- vie.: 8 a. m. - 3:30 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.

Services at this Location:

Contáctanos

(318) 387-8187

708 N 29th St
Monroe, LA 71201

Services at this Location:

Location Hours

  • Lun.- vie.: 8 a. m. - 3:30 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.
No hay fotos disponibles
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY G. 
Clasificación:
5.0

The vehicle I used needs maintenance attention ASAP, made a really loud noise every time I got on the road.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

Didnt receive a receipt through email like i was told, but the fact that i was in and out in 10 mins was excellent. I used a location on 165 S (glazed llc) and it was the worst uhaul experience I've ever had. This was pleasant.

Aubrey J. 
Clasificación:
5.0

Great service Had trouble returning truck with the app finally just put keys in box overall great experience

john H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMEKA J. 
Clasificación:
5.0

It was great!

Issac H. 
Clasificación:
5.0

No other uhaul location in Monroe gives the service this location has. They also have moving supplies and will provide movers to help your move.

robby M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY S. 
Clasificación:
4.0

I can't think of anything everything was fine staff was nice and pleasant just didn't have a pickup truck

Joann M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanneta F. 
Clasificación:
5.0

so far so good

thai N. 
Clasificación:
5.0

Very approve 👌🏾

Canesha H. 
Clasificación:
4.0

El cliente no dejó un comentario.

chris J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrienne J. 
Clasificación:
4.0

Everything. Moving is stressful enough without getting all this stuff dumped on you. (By the way, I never did get a call from the Chevron location.) I have another move to make soon, and I most certainly will not use U-Haul. I don't care how much cheaper you are than Ryder, I will never use U-Haul again if this what you call service.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn D. 
Clasificación:
3.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

martha Q. 
Clasificación:
2.0

I was charged for the dolly. No dolly was made available with Uhaul pickup.

KISHA G. 
Clasificación:
4.0

Check tires before renting trailer

ROBERT G. 
Clasificación:
5.0

I opened 6 boxes of my things I have feces from a rodents. I have throw away everything in those boxes. I will never rent nor will I suggest the inside storage.

Chandra S.  |  Overall Experience 
Clasificación:
3.0

No suggestions.

JOHN C. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE

Elvis M. 
Clasificación:
1.0

I rented a Uhaul Van over a week ago, and it was a normal rental but it snowed and iced over the day after I rented it, and I was not able to drive or move the Van for four days and I couldn't drive on ice to take it back to the location.. so after I take it back I get billed for $906.00 I had to keep it a couple of days after it was safe to drive as it snowed and iced over the very next day after I got it and i could move. they could have worked with me on this issue as it was not in my control..

Cody O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman S. 
Clasificación:
5.0

Both ladies treated me very very well. Friendliness was off the charts.

tim S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keri J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DINAH J. 
Clasificación:
2.0

Rented a trailer for one day. Returned same day and was billed for 4 days

Jason R. 
Clasificación:
5.0

The U-Haul folks at this location were very professional and courteous. Had our trailer connected and rolling very quickly. Highly recommend this location and staff!!!!

Joshua W. 
Clasificación:
5.0

El cliente no dejó un comentario.

anitra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude M. 
Clasificación:
5.0

You need a bigger parking lot. But the service was great. Quick in to get truck and quick out when turned in. Thank you very much

Cynthia P. 
Clasificación:
3.0

The previous location, ONEAL Gas in Columbia was the issue. I had a reservation for a 15' truck but when I called the day of pickup I was informed they had no trucks and that was my problem. No effort was made by the franchisee to help in any way. The UHaul people I dealt with, on the other hand, were unfailingly professional and helpful. Each and every one made every effort to help me and I appreciate it. The issue was with the rude and unhelpful franchisee. I will never use them again and I will discourage anyone from doing so.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

andy C. 
Clasificación:
5.0

Satisfied

Larry J. 
Clasificación:
1.0

They didn't give me any of my money back, I spend $390 on that Uhaul and return it in less then 24hours and still didn't get any money back even tho they booked it for 3 days

Anthony T. 
Clasificación:
5.0

Maybe staying open a little longer on the weekends, especially on Sundays. Other than that-nothing else stand improving-in my opinion

ROSIE A. 
Clasificación:
5.0

The only thing I can think of to improve customer service is to offer a special rate on renting trucks/vans to return customers. You could also offer coffee and doughnuts!

Tammie R. 
Clasificación:
3.0

I forgot my earbud charging case in the truck; when I went back to get it 3 days later, it was not there according to employees. I called first, the next day after I rented it.

VERNON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly J. 
Clasificación:
4.0

Women personal were very nice.

GARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

Great location friendly staff always take care of my needs

robby M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheline M. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLE H. 
Clasificación:
3.0

The attendant was very rude. I was forced to take a $10 insurance even though I have full coverage with state farm. I was told its mandatory take it or leave it. That should be made clear on the reservation website. Om their it is optional, and it seemed like they were making up their own rules and not being very nice about it. The person she called to verify the rules said we have to cover our own asses dont worry about what she thinks!!! Then she was too busy for her to show me the van.When I got where I was going I had to clean out the back- completely sweep it as their was mud all over the truck bed and we were moving a mattress set. There was even items left in the truck bed by the other ppl before us which we had to put gloves on to remove!! Fix it!!!

Angela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jackie L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kendra H. 
Clasificación:
5.0

Excellent on everything

Shalonda H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joey V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry M. 
Clasificación:
1.0

One of the employees was poor at communicating about an accident with a uhaul that was rented on 08-31-2020. She told me one thing and told the owner another. Poor customer service all around

Benterria C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Customer service was also superb!!!

Zettie H. 
Clasificación:
1.0

Dirty truck, wrong truck size, two hour wait when I had an appointment, trailer not hooked up correctly, and a 4 hour wait for roadside to fix the trailer. I also never received my contract so I have to eyeball the amount of gas. All this after I had my pickup location moved to this one thats 25 minutes away, when my first location was just up the road from me.

Daniel M. 
Clasificación:
1.0

I reserved the 26' truck about a week in advance. When I arrived, I waited about 20 minutes because someone was in front of me. When it was my turn, the woman working at the desk informed me that they did not have the truck I reserved and only had a 20' truck available. I went ahead and accepted since it was my best option left. She handed me the keys and told me it should be a truck and she pointed to it. It was not the right truck and I had to find it myself. When trying to return the truck, it was slightly after business hours and I tried returning the truck via the instructions for after hour returns. I could not get it to process correctly. The associate who assisted me that day was very unprofessional. I will not be using UHaul again.

Zachery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy H. 
Clasificación:
5.0

Everything was done professionally. Check in was great. I can not say anything negative about this location because eveything was on the positive side.

ROSIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chriss J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lincoln S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Natasher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tazzah B. 
Clasificación:
5.0

This is my second time renting from them and they have not let me down. Great customer service and great equipment.

Brandon W. 
Clasificación:
5.0

One of the high-beam headlamps was out. Otherwise, all was well.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

servpro S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ellen B. 
Clasificación:
3.0

I was charged for a dolly that wasn't in the truck

Ralisha G. 
Clasificación:
3.0

The key return box in Monroe, LA was broken so I had to leave the truck and leave work the following day to return the keys the following day. Customer service was not friendly at all.

Monica B. 
Clasificación:
5.0

fast and easy

Tuan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tewanna G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Byroneishia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

keats E. 
Clasificación:
4.0

The truck I rented was not in good working order. The engine would not shift into the next gear when driving it. It made travel difficult in it and it would not go above 40 mph. I did report this to the employee there who checked the truck back in.

Tammy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

obad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
5.0

Great customer service, I will most definitely use this business again.

Edith L. 
Clasificación:
3.0

El cliente no dejó un comentario.

LaKeithsha J. 
Clasificación:
4.0

Easy and polite

Juliette K. 
Clasificación:
3.0

Have bigger storage units when reserving online.

Eddie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
No se han enviado comentarios para esta ubicación.

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