No improvement needed at least for Me great people to deal with from the begining up to the end !
isreal G.
Customer Reviews for ESCO American Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Staff were extremely helpful!
Colette A.Everything was great.
Jessica G.no drop off box or key box
ivan R.Think you're on the right track!
Jon E.Agent had a genuine interest in assisting us with our needs. Professional, polite and service oriented. Made our experience a great one.
JOSE G.Need to have attendant available or a uhaul drop box. It was difficult to get the attention of an attendant. Need improvement on customer service.
ALFREDO H.I had a terrible experience with UHaul in Harlingen. I was assigned to pick up my truck off Rangerville Rd at MoveIt Storage and they were closed! No way to get my truck. I had to drive to another UHaul location off Ed Carey Drive and they were amazing because the general manager found me a truck in Brownsville. He even called their location to make sure that they were open. Upon arrival in Brownsville I had excellent customer service. I will think twice about using uhaul in the future due to the 2 hour delay and having to drive 40 minutes to another city to pick up my truck.
Jennifer P.not happy either they are over charging us. customer service has not answered my calls on hold forever!!!!
Matilde C.Served professionally and quickly. Very pleased.
David B.The tie down loops in front were unusable.
Anthony S.So i ask the representative at the beginning of my trip if the equipment was full on gasoline. She said yes i just checked it. When i got on the vehicle i notice it was 3/4 of the tank full. I didnt make fus about since i was on a hurry. But yeah she definitely lied or she was incompetent on her job. Other than that the vehicle was great.
Guadalupe R.Please explain clearly on the charges of the vehicles. We were so dissatisfied with this service. Won't rent anymore!!
PATTY G.The lady was talking with her mouth full. No one went out to look at the equipment
carlos S.