Comentarios del cliente para Empire Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Empire Mini Storage

Grado total:

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Ariel A. en

Grado:

El cliente no dejó un comentario.

Ken C. en

Grado:

Let customers know when the office is closed for lunch. I returned the truck when the office was closed and I couldn’t wait around for it to reopen. This was inconvenient.

Michael K. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Laura W. en

Grado:

I was very pleased with my experience. Everything went smoothly, and the staff was very helpful. Also, I was able to rent the truck that I needed on short notice.

Julian E. en

Grado:

El cliente no dejó un comentario.

Leah F. en

Grado:

I was very dissatisfied that my location was changed the day before my reservation, that both the reservation person and the location person told me they would give me extra miles because of the change of location and there for longer trip but neither went through the computer process so I ended up paying extra money for the miles. In general very dissatisfied experience with the U-Haul company.

carolyn C. en

Grado:

truck was not clean, staff not the most pleasant. if you buy u-haul moving supplies and don't use them, you cannot return them!

Tyler Z. en

Grado:

El cliente no dejó un comentario.

LaDonna K. en

Grado:

The staff was friendly, went over in detail everything we needed to know from start to finish.

thomas D. en

Grado:

El cliente no dejó un comentario.

Genevieve G. en

Grado:

El cliente no dejó un comentario.

Debra G. en

Grado:

Improve? For me, not much. I love trucks to begin with so having this great truck to have to move my stuff was perfect! I was treated great on such a stressful day and even more when I returned the truck. I forget the man's name, but he was very nice and professional, but also very kind, humorous and friendly. Hope this helps. And, great location so people don't have to go to Central San Rafael near the Bellan area....that is a circus! Thank you so much!

Ann M. en

Grado:

El cliente no dejó un comentario.

STUART K. en

Grado:

El cliente no dejó un comentario.

Alfonso D. en

Grado:

The gentleman who assisted me at the counter was very kind and courteous, unfortunately, I didn’t get his name but he signed me up in the Novato location.

David F. en

Grado:

El cliente no dejó un comentario.

Joel P. en

Grado:

El cliente no dejó un comentario.

Eric B. en

Grado:

parking is VERY limited.

Stephen O. en

Grado:

El cliente no dejó un comentario.

Paul F. en

Grado:

I spent two hours trying to fix the trailers lights to all operate.. Finally came down to wiring concern at right tail\brake light assembly..no help was offered... Another trailer had been used and dropped off.. Backed up to that one.. Tested to see if all lights worked .. They did.. I had to ask for that one it wasn't even offered even after sweating in the sun for teo hours.. No offer to be compensated..

cynthia B. en

Grado:

Very helpful staff!!

Thomas S. en

Grado:

El cliente no dejó un comentario.

Donald V. en

Grado:

El cliente no dejó un comentario.

daniel P. en

Grado:

El cliente no dejó un comentario.

Nick P. en

Grado:

El cliente no dejó un comentario.

William K. en

Grado:

Really dislike the fact that you have to use app to rent and can't just go in at get everything done at the counter

Lennie G. en

Grado:

El cliente no dejó un comentario.

Brian T. en

Grado:

El cliente no dejó un comentario.

Edward K. en

Grado:

El cliente no dejó un comentario.

Nathan L. en

Grado:

El cliente no dejó un comentario.

Kathleen C. en

Grado:

El cliente no dejó un comentario.

Hillary C. en

Grado:

The cargo area of the van was clean, but the cab was very dirty. There was food and trash under the seats and in the side doors. Also, the van indicated that it needed an oil change. I mentioned this before I took the van, and the employees did not think it was an issue. Vehicle worked fine for my needs, but should have been cleaned before rented again.

Stewart S. en

Grado:

Exterior of truck was very dirty. Had to clean the windows in order to see. Wiper fluid was empty.

Jared T. en

Grado:

El cliente no dejó un comentario.