Great service as always cool people to do business withCHRISTOPHER A.
Customer Reviews for Elite Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mona J.
El cliente no dejó un comentario.Brunson M.
A special thanks to Martin for his exceptional level of professionalism and personal courtesy to ensure that I was completely satisfied with my equipment rental experience. B. CooperBOBBY C.
Location was closed when I arrivedJohn M.
Check the air pressure in the tires. The car dolly we rented had a nearly flat tire on it. We had to go to the station to get the tire pumped up.DEBRA W.
They were very welcoming, understanding and made life a lot easier when everyone else (other locations) refused the equipment stating they have a hard time renting the equipment! Elite is the Best! Jacqueline H.
El cliente no dejó un comentario.david G.
This location's staffs were kind and professional and helpful. Thanks to them.Sampyo H.
Very great customer service. I had no problems at all.Debegwan J.
Exceptional ServiceTyrone M.
Very helpful and accomodating to our needs. I'm in Alaska and they went out of their way to help me get my son a tow dolly to move my truck. Excellent customer service!lisa O.
They will have all my moving business Very helpful, curious Very pleasantGeorge S.
El cliente no dejó un comentario.Houston H.
Extraordinario servicio al clienteenrique M.
Efficient Professional Knowledgeablerosemarie S.
El cliente no dejó un comentario.Ambrose K.
Very accommodating. Highly recommend this location and staff to all inquiring about u haulCHRISTOPHER F.
El cliente no dejó un comentario.catherine F.
The workers there were extremely polite.Diane A.
El cliente no dejó un comentario.Courtney D.
El cliente no dejó un comentario.Markus K.
El cliente no dejó un comentario.Derrick M.
Really has nothing to do with the location. The whole rental return was a total mess. First, I was sent by uhaul to a location 23 miles away from where I was staying. That location closes at night and is locked up. I googled other locations and found there were three within 5 miles of my hotel. Then I called and was told, after waiting on the phone almost 20 minutes, that I could try to drop at another location. Then you charged me $20 for finding a location that actually wasn't under lock and key. Y'all are GREAT. Elite Auto Spa - Thank you! You are great.TIMOTHYEDWARD S.
El cliente no dejó un comentario.Kerry M.
I did not get any help. Was told to unhook the car dolly myself. My daughter and I had to pick up and push the car dolly into a spot. Was told I couldn't do the truck off and had to leave with the truck until she could call uhaul to find a different place to take it. Was made to park the truck in the spot instead of the employee. Was told someone else would check my equipment in later instead of someone checking it in with me. Got charged for extra milage and not enough gas when the worker lady is the one who made us leave with it stating there wasn't enough room for the truck. Still waiting to be contacted back about everything. I'm not happy at all and hurt my shoulder and back having to pick up and push the car dolly.Shannon G.
El cliente no dejó un comentario.Marie S.
Have the person at the location be able to do the contract versus having to talk to someone over the phone. I did not receive a receipt as told until a day or two after I used the Auto transport and had returned it.Jeffery P.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Jerry Y.
El cliente no dejó un comentario.Alicia B.
El cliente no dejó un comentario.KENNETH B.
Great placeRobert T.
Do not expect to use on line check in. "Pick up my truck" option was never available on line. We arrived at the indicated time but had to wait for someone to arrive. He then had to call someone else to complete what I had already entered on line.Ronald W.
El cliente no dejó un comentario.Timika M.
El cliente no dejó un comentario.Nicholas K.
Nothing everything was great, easy check inRobert T.
El cliente no dejó un comentario.DAVIDCHARLES K.
The truck was left with 10 miles of gas, which isn't very much in a huge truck. If you accelerate into traffic, you'll lose a couple miles instantly. There were cigarette ashes in the cup holder, the cabin smelled like cigarette smoke, and the back of the truck smelled like cigarette smoke. There was no cleaning done between previous driver and when I picked it up for use.Mitchell B.
El cliente no dejó un comentario.GARY L.
Mr martin excellent customer service skilled. Helped me out alot Thank yousunny B.
Took forever to get the U-Haul and leave, even after I had purchased it on-line. I actually left along with another customer to go to another U-Haul provider but they had closed so I had to go back to this location.Angela S.
El cliente no dejó un comentario.Shinita H.
El cliente no dejó un comentario.ROGER S.
El cliente no dejó un comentario.SPENCER B.
Uhaul was dirty and almost on E.Burkina B.
El cliente no dejó un comentario.Shirley H.
El cliente no dejó un comentario.Jermaine J.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.Danny T.
El cliente no dejó un comentario.Charles P.
El cliente no dejó un comentario.GEORGE E.
Everything was just fine ..thank youtammie L.
El cliente no dejó un comentario.Kenneth J.
I returned a truck with a quarter of a tank of gas which was more than the eighth of a tank of gas when I picked it up...Why was I charge $21 for gas when I done what I was instructed to do?Russell C.
Always receive the best customer care and service when renting any Uhaul equipment from this location.BOBBY C.
My experience with Elite Auto Spa location has always been a very warm greeting and personal touch with their service to the customer. I am very pleased each and ever time with my Uhaul rental experience.BOBBY C.
It was fast and perfessional and very kind and polite.Debra T.
El cliente no dejó un comentario.Tonya T.
El cliente no dejó un comentario.Zoraida H.
The only complaint that I would have is that I specifically told the haul representative that I would be dropping the trailer off in Statesboro, Ga. and they assigned me to drop off in a town 30 minutes away.so I did drop The trailer off in The town I specified but I had to call to tell themThomas H.
El cliente no dejó un comentario.CASANDRA M.
El cliente no dejó un comentario.TERRY B.
El cliente no dejó un comentario.Travis D.
El cliente no dejó un comentario.OnDraya D.
Better parking for equipment.Mickey M.
The lady at Elite Auto Spa is super friendly and is a hard worker. Would definitely use them again!Jeffey Y.
FOR SOME REASON I HAVE PAID 101.19 FOR A TRUCK FOR 7 HOURS NOW YOU JUST SEND ME AN EMAIL STATING THAT I OWE 76.19 I DO NOT UNDERSTAND WHYSabrina A.
El cliente no dejó un comentario.Issam O.
My experience was extremely pleasant and straightforwardTimothy M.
Have all paperwork available on site for customer to complete, or have a KIOSK for customer to complete rental. Offer a discount if returned early.Curtis S.
Location is great... using a credit card was a nightmare..wouldn't process had to leave and get cash. Price for mileage is way too high... it would probably be helpful of the location also had a cash register or cash box on site so that you dont have to wait for everyone to scrounge up enough money to give change. The lady that works there was telling me she didnt have room for the truck I was returning... not my problem... she wanted me to park it donit would fit on the lot...I told her NO! uhaul system too too long to come up...Melissa U.
El cliente no dejó un comentario.Rochelle T.
El cliente no dejó un comentario.Teyaijah G.
El cliente no dejó un comentario.June T.
El cliente no dejó un comentario.don M.
Pickup owners were late.Agustin C.
The dolly was a appliance one but not maintained. It had no strap and no locking mechanism so I did not use it. But other than that it was an excellent experienceDona L.
El cliente no dejó un comentario.Adraineka W.
El cliente no dejó un comentario.Dottie H.
Staff did not know how to use credit card machine or how to write up a contract.Jayson F.
El cliente no dejó un comentario.Ansleigh B.
El cliente no dejó un comentario.Brooks S.
The staff was very professional, and atmosphere was pleasant. I request that they not change a thing.. I was somewhat upset with the passing of my Aunt.. please let them know Thank you for your pleasant thoughts.Donald D.
I believed I was renting the truck for the day and much later received a text stating that the truck was due back at 2:30pm. We were closing a department store and there was no way to be back by that time. I left the truck at midnight, at the place I rented it from, with the same amount of gas I received it with and with the mileage I had told them I would be using. I was debited for 195.00, charged an additional fee for "checking on return" and charged mileage plus the daily fee for two days. Not cool.Glory H.
Had a very bad attitude, he was very rude and will not accept the equipment. He make us go and find a different location, which, were close. He even told us to go away.DIEGO G.
Customer service was excellent. Thanks U-Haul.Joann O.
Staff was bot customer friendlyMae J.
Do what you're doing noq.Travis D.
Very accommodating and helped us get our refund for the pads that were not availableRichard R.
I didn't sign anything and wasn't given an receipt upon purchase.. but received an email showing I signed a waiver and contract. Uhaul =fraudTammy J.
El cliente no dejó un comentario.Robert J.
So helpful.Amy H.
Vehicle ran greatnathaniel C.
Very excellent service in a timely manner. This is not my 1st experience either. Thank you for such great effort to help my needs in such a short time. A+ business. ????Cathy M.
El cliente no dejó un comentario.Suzette V.
I don't have any comments at this time; but my experience was great.Crystal M.
A clean truck would be nice. Price is to high.James T.