Customer Reviews for Eli's Mobil
(U-Haul Neighborhood Dealer)

Rating:

5.0

The truck wasn’t in great shape. It had a leak that got out mattresses wet in the rain and the lock didn’t work. The location itself and service was fine and convenient.

Rating:

3.0

Very small location and small parking area.

Rating:

5.0

Perfect location to rent a UHaul. The service and attention to details made the transaction a pleasure to come back at this facility in the future.

Rating:

5.0

Thanks for having vehicles available when needed

Rating:

1.0

The fuel tank was empty. I was told to return the truck with the tank 1/4 full, which I did, and I would be given a credit. The credit was $21.50, but it cost me $31.50. That will be the last time I get scammed by Uhaul.

Rating:

3.0

The gas tank was down to 1/8 of tank, almost empty. The party that rents these vehicles should at least put in a full tank

Rating:

5.0

Very good

Rating:

4.0

This location was helpful but it had to be my 3 location I went to, in order to get my truck and equipment. Unfortunately they helped fix another locations caused problem.

Rating:

1.0

You can stop fucking bothering me. Fuck uhaul

Rating:

5.0

the workers are wonderful people, Steve is an honest, kind, person, I respect him a lot, he always treats the client with respect. My suggestion is that when the customer brings the car back in a drunken state, charge a large amount of money so that he does not commit such a disgraceful act again.

Rating:

5.0

Van leaked gas. Smell in the cab was awful and had to keep the windows open despite the heat. When I added fuel at the end of the rental there was a new puddle of gas dripping from underneath the filler. Attendant was courteous and said he would take care of it. But the prior rental surely had the same problem. Unacceptably dangerous risk due to inadequate maintenance/inspection.

Rating:

1.0

They told me they are going to give me credit for $25 if I fill the tank at 1/4 and the tank was almost empty I spend $35 on gas and I only drove for 20 miles they charge me $38 at first and they charge my card again for $29

Rating:

1.0

this location chits customers, overcharged us for gas and mileage

Rating:

3.0

The air conditioning in the van we had would only blow through the defrost vents on the windshield. During the time we had it, ithe weather was over 100 degrees.

Rating:

5.0

The last person who rented the truck, did not sweep away the grass and dirt in the back of the truck.

Rating:

5.0

Had a great experience! Would definitely rent from again!

Rating:

5.0

Best U-Haul experience I have ever had. I will travel far and wide to go to this location. I'm in customer service, let me tell you, 5 GOLD stars. Loved everything from the employee interaction to the extension (unscheduled) I was worried about keeping the truck past my original date.. boom, yall made me smile when I seen the receipt. Keep up the good work, and you guys please feel free to send this review to the people I rented it from

Rating:

5.0

Everything went great... couldn't ask for more.. service/process was great and easy

Rating:

5.0

Excellent service and first rate equipment! Eli’s Mobile never disappoints.

Rating:

5.0

Great service from the gas station attendant Fast and Quick and I was on the road

Rating:

5.0

Easy smooth experience

Rating:

5.0

Keep up the good work

Rating:

5.0

All good. Good communication on phone. Excellent care when filling out form. I’d come here again.

Rating:

5.0

very good service.

Rating:

5.0

Natenk

Rating:

5.0

Check inner tires before giving to new customer

Rating:

5.0

nice guy

Rating:

1.0

The truck was pulling hard to the right. I was almost in an accident twice. I tried to take it back to the place I pick it up from but the guy there told me don't bring it back there or don't call him if I have any issues.

Rating:

5.0

Steve the owner was very helpful and made the experience a breeze. You should have more facilities like this

Rating:

5.0

Excellent service and product

Rating:

3.0

The back of the van was extremely dirty when we received it. I was disappointed with the maintenance and cleanliness of the vehicle for what seems to be a very new van.

Rating:

4.0

The original drop off location refused to accept the uHaul. This location was very helpful and friendly

Rating:

5.0

Steve the owner was very helpful and walked me thur everything !

Rating:

3.0

No explanation of buttons in dash.

Rating:

1.0

Cheating is too much

Rating:

5.0

Good, fast and friendly customer service. Truck was a little dirty but worked fine .

Rating:

5.0

Last minute emergency need due to loosing my truck in a crash. They truly helped me.

Rating:

5.0

The app was not working at all. Photos were not uploading. I stayed there trying to make it work for 30 minutes. I was not able to return the van using the app. This location had to do extra work for me the next morning to check in the vehicle. Please fix the app.

Rating:

3.0

The truck stopped several times due to battery issues. I couldn't even move with this truck. Had to call road side assistance several times and they charged me for a extra day which for a rental didn't use?

Rating:

3.0

The vehicle was loud and anyone that rents it should have noise cancelling headphones. Definite issues with the muffler. My brother followed in his own vehicle and could hear it with the windows up and 3 cars away. Also, check engine light came on during the use.

Rating:

3.0

DIRTY WINDOWS SMELLED LIKE SOMEONE SMOKED 10 PACKS OF CIGARETTES

Rating:

5.0

Talk to Uhaul about making sure the listed times online reflect the actual times people are able to pick up at this location.

Rating:

4.0

I was not happy that I was charged $10 for insurance. I am fairly certain I did not request this when I ordered the vehicle. Otherwise a very pleasant rental experience.

Rating:

3.0

Your mobile app is complete shit! Why even roll it out if it doesn't work properly all you're doing is making your customers mad. Your app froze up and your customer service rep said that the app didn't work properly that I had to go online through uhaul.com to complete this transaction. I wasted 45 minutes trying to figure out what was wrong before your representative told me that your app did not work properly. 100% bulshit

Rating:

4.0

Great place to fuel up before we return the truck

Rating:

5.0

Easy to schedule. Worked out great! 2nd time. We like this location.

Rating:

5.0

No improvement needed!

Rating:

5.0

Thank you so much ^^

Rating:

3.0

All damage was not marked. Could not see truck body well. Don't like the app/smart phone customer service system. What if someone doesn't have a smart phone?

Rating:

5.0

Everythng was seemless, customer service and professionalism was excellent. Thank you.