Did not help hook up trailer.CHARLES H.
Customer Reviews for Electronics Etc
(Distribuidor de U-Haul del vecindario)
Pawleys Island, SC 29585
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Absolutely DO NOT use this location. The worst customer service ever! The manager was super rude and not helpful at all. If you need a trailer in the Pawleys island area, DO NOT USE THIS LOCATION!!!!!!!Lucy B.
El cliente no dejó un comentario.Jeff G.
This is the best run U-Hual operation I have ever used. I consistently use them for all my rental equipment.Robert N.
You couldn't improve the experience at all at this location. The gentleman I checked in with was excellent. Check-in was a breeze.DONALD L.
Contact the right people that use the service because I don't live in SC and I'm getting alerts about a uhaul I didn't rent and bad customer service I called to notify them and the guy was very rude and has an attitudeJamie B.
Have been using this location for 6+ years. Nothing less than outstanding. They go the extra mile. Desire no other location to fill my needs.philip D.
El cliente no dejó un comentario.Michael O.
Truck was dirty.Gary M.
El cliente no dejó un comentario.Matt S.
Great truck best Uhaul experience I have ever had. Only thing that could be improved is make the ramp longer. The incline is to steep.DUANE S.
The biggest problem that even after multiple phone calls to u-haul I still had to drive 25 miles to pick up the truck. Even though I passed 4 closer u-haul places with multiple trucks just like the one I rented.larry S.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.HARRYEMERSON T.
This is a great Uhaul location. Friendly, efficient service!! A+Christopher S.
The truck I had leaked on top over the shelf. I did not know until we unpacked it. Got some wet boxes. I told the gentleman in the store. He was very receptive. Excellent communication and customer service at this location.DEE M.
I REALLY wish the trailers would have jack stands or something to get off the hitch. With the trailer loaded, need a jack to unhook. Even empty, its very heavy to lift off. The app is fairly useless. I was unable to attach the photo to show the trailer was clean, but the gentleman at the drop-off location was very helpful and took care of the check in.Barry H.
El cliente no dejó un comentario.Vernie O.
El cliente no dejó un comentario.Matt S.
I was surprised by the rental agent telling me that he was under no obligation to help me hook up the rental trailer to my vehicle. He said their only job was to inspect the vehicle. He did help after I asked but seemed reluctant to do that. This is very different customer service than I have had with all other U-Haul agencies.Drew C.
El cliente no dejó un comentario.ERICGEORGE D.
Truck was junkdavid A.
Never rent at this location. They are so rudeJames M.
El cliente no dejó un comentario.Mary W.
El cliente no dejó un comentario.Steven R.
Helpful and friendly.DOUGLAS T.
El cliente no dejó un comentario.Peter U.
Very happy with customer service and equipment served my purposeMunez M.
El cliente no dejó un comentario.Timothy K.
Appreciate the convinent location, price is reasonable. Employees have great customer service.Cathy H.
I'm a disabled Veteran. No one helped me connect or disconnect the trailer. Trailer has wheel bearing issues. Not impressed !Dale S.
El cliente no dejó un comentario.David D.
The Pawleys Island people were great and we would use or recommend them again. There was one issue that wasn't their fault. We booked our truck at 31 Leisure Lane in Myrtle Beach. At 5:00 the day before pickup we got a text saying we had to go to Pawleys Island . Thats 25 miles away. So between pick up and returning that cost us 50 miles in meager on an empty truck plus gas. Thats the 2nd time in a year this has happened with u haul. Definitely will not use either of these locations againScott L.
El cliente no dejó un comentario.Joy H.
This is the first time that I had to hook up the trailer myself. No safety checks no nothing just it's outside over there. If that is uhauls answer to covid you should rethink what service you are providing. I did not see anything about having to hook up your own trailer. I'm 72 years old and wasn't expecting that.Kenneth D.
My reservation was rescheduled the morning of my move to a different location, which was further than originally scheduled. The truck I had reserved was a 15' truck. The replacement at the new location was a 20' truck, which I did not know until I got there. While the vehicle suited by moving needs, I was very uncomfortable driving this vehicle, especially from a further distance.Lindsey T.
the gentleman was very friendly and helpful..Your location in Murrells Inlet needs someone there to man the store I have been there 3 times and she is never there.Thank God you have places like this in Pawleys Island to help people like me when you get in a bindjoseph E.
El cliente no dejó un comentario.DON W.
El cliente no dejó un comentario.Allison C.
El cliente no dejó un comentario.john M.
Very easy to work with, made the process simple. Great attitude.Tom S.
The service person was nasty and rude. When completing the transaction for reservation I was askedâ€ how far are you goingâ€ and I replied not far I'm staying in-state.â€ He rolled his eyes and said that's not what I asked. I then replied I don't understand what your asking , then he in a nasty condescending way so how many miles are you going, and then I replied well you should've asked me that, then he replied it's the same thing and I said no it's not it wasn't clear to me obviously. This is not the first time I've rented from this place but it certainly will be the last. These people are rude and nasty and I'm amazed that they could be in business and represent such a large company in U-Haul. The vehicle itself was in good shape except for the windshield. It was filthy dirty with bug splatters all over the windshield making it very difficult to see out of. After driving the vehicle home I had to clean it myself so I could operate it safely. If I was a representative of U-Haul I would think twice about letting these people rent these vehicles. Absolutely horrible experience. If the plane close to $500 the last thing I would expect is to be spoken to the way I was and to be given a vehicle in such terrible condition. The clerk she'll understand it I am not in the business of renting vehicles I may not fully understand the jargon associated with the type of question he asked. There was no need whatsoever to be Spoken to in this town or manner. I will no longer rent from U-HaulPeter G.
El cliente no dejó un comentario.SUMTER M.
El cliente no dejó un comentario.kathryn J.
Although I rated the equipment as clean and well maintained, the cab floor had sand on it when I picked it up.James S.
This is as easy as it gets (for me)Michael C.
El cliente no dejó un comentario.elizabeth H.
El cliente no dejó un comentario.CARTER U.
El cliente no dejó un comentario.Steven D.
Truck had dog fur all over it.Jarett J.
Easy in easy outjoseph F.
Equipment interior was a bit dirty, but acceptable. Representative could have been a bit nicer. Pick up was scheduled between 10AM-12PM. Got there a few minutes after noon, and was told my reservation was 'almost cancelled' when I introduced myself (I do not believe gentleman even said hi, nice to meet you, or anything) without explanation. Overall was an acceptable experience, was not too hard to obtain equipment and it did safely get me to my destination without too much difficulty.Corey S.
El cliente no dejó un comentario.Kevin H.
Always a pleasure. Thanks!Richard P.
El cliente no dejó un comentario.Trina F.
My sales person was very kind and helpfulPEGGY S.
El cliente no dejó un comentario.Benjamin F.
Very convenient location.Mark S.
El cliente no dejó un comentario.Steven Y.
El cliente no dejó un comentario.Lucy W.
El cliente no dejó un comentario.Michael L.
It would have been helpful if it was the original drop off site and open as promised.Kevin H.
the a/c did not workWilliam N B.
You all changed the location on me 3 times. I tried to call after the first one but I couldn't get anyone to answer. Also the 800 GO U-HAUL number is a joke. People are nice but all they do is redirect you to then have to talk to someone else. Wasting time. I also struggled to find the right location. went to the wrong one first and the correct location doesn't have a sign. People are nice but I had to drive 42 minutes to the location to get the trailer then spend over 20 minutes finding the correct location. Trailer was fine except for rusty wheels. Made me pretty nervous but worked fine.Lance D.
Second time I have used PI uhaul and things could not have gone smoother. Will definitely use them again.Marilynn M.
Reservation was changed to this location with an 8 am pick up. Site did not open until 9 am. When I was greeted, I said I was here for an 8 am reservation, uhaul rep said no you not... I explained that my reservation was changed, nothing. We don't open till 9. No I'm sorry, nothing. Then the uhaul rep said the trailer is outside near the sign. No help to hook it up, no inspection of either my vehicle or the trailer, again nothing. If had not been an experienced operator this could have set both uhaul and myself up for problems. If I didn't really need the trailer I would have told them to keep it. I will say that customer service at the 800 number did a great job calming me down. They were complete professionals.Mitchal H.
A great staff that goes above and beyond for their customers!Michael Y.
On the 15 truck Large rear view mirrors need to be adjusted outward for full visibility to the rear. I was looking at one half of the truck body instead of the rear road views.thomas K.
El cliente no dejó un comentario.Jennifer C.
Nothing. Everything was as requested. Truck ran well and was easy to drive since I've spent many thousand miles in a motorhome.Lillian P.
El cliente no dejó un comentario.Matthew A.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Valerie B.
El cliente no dejó un comentario.MARK N.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.Derek W.
El cliente no dejó un comentario.thomas K.
It was a drop off after hours. Everything done on phone. Seemed to go smoothly but a little daunting to rely on online/phone process though very convenient.Lisa F.
El cliente no dejó un comentario.wayne O.
El cliente no dejó un comentario.Carol B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Timothy H.
El cliente no dejó un comentario.Robert D.
I reserved a pick up truck. I expected a pick up. I was told there was never a pick up available and I should have been notified. I was not. I did not get the vehicle I wanted and I did not have time to search for anonymous.Lou F.
El cliente no dejó un comentario.WAYNE O.
No improvement needed. I am a return customer and this experience was equally as good as my previous U-Haul trailer rental experience at this location. I look forward to returning to this location for my next trailer rental needs.James M.
El cliente no dejó un comentario.Leonard F.
El cliente no dejó un comentario.Julianna M.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Robert S.
These guys are always very prompt and helpful.TIM C.
El cliente no dejó un comentario.Wayne D.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Tracie C.
El cliente no dejó un comentario.Patricia H.
Easy drop off.LARRY H.