Owner is extremely rude and unprofessional. Was charged for two different gas fees after we had filled it higher then when we originally rented the truck. We put in a complaint with corporate and that fee was refunded within hours. They are a scam, unorganized, and lack all forms of professionalism. We will never refer them to anyone and through word of mouth have warned many people not to rent from this location or this staff. Thank you corporate office for making things right through the investigation of trying to scam people with additional and unnecessary fees.Brandon H.
Customer Reviews for Ekonomy Storage
(U-Haul Neighborhood Dealer)
Port Saint Lucie, FL 34953
Servicios en esta ubicación:
- Mon–Sat8 a. m. - 5 p. m.
- Domingo8 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Brad C.
The people at this location were awesome. The truck they gave us was brand new and spotless. Great experience for sure.Francesco A.
very helpful attendant. Equipment was excellent.Russell C.
The ease of renting from Ekonomy was awesome! The staff although busy, managed each customer needs and concerns professionally and in a friendly manner! I will definitely use them again! Great experience from check out to check in!Arleen D.
El cliente no dejó un comentario.JOHN S.
Immediate service upon arrival and courteous professional service. Awesome customer service.Fred D.
Great Facility and Blake & Gina were always excellent on all count for my storage room needs & for a 26' U-Haul Truck Rental when I moved my stuff out.Vincent G. | Overall Experience
Nothing in my opinion, you guys are true professionalsrobert S.
?very happymartin H.
Very helpful in every way, great service.horace W.
Nothing, it was the easiest, friendliest and convenient experience ever. I'll be back very soon.Mia N.
El cliente no dejó un comentario.GENEVA A.
Need more room for parking.darrell S.
Ekonomy Storage is great and Blake & Gina are always excellent to work with!Vincent G.
The truck had roaches all in the cab of the truck. This was disgusting and made it difficult to not worry about something crawling on you or going into a personal package and now transporting roaches into my new location. This is also my concern this could be a health concern and for not only myself but for others as well.SANTIAGO V.
Drop off was efficient and quick. This complete UHaul experience was exceptional.Lisset M.
The owners/operators of this location are good people and were very helpful.DAVID R.
The gentlemen was very personable and extremely responsive!Brian B.
El cliente no dejó un comentario.Fernando G.
El cliente no dejó un comentario.PAM C.
El cliente no dejó un comentario.Michael B.
She was a little too snappy made me feel uncomfortableTommy C.
The lady was not so friendly. The hospitality was not there from the ladyTommy C.
El cliente no dejó un comentario.June R. | Overall Experience
El cliente no dejó un comentario.Lee L.
El cliente no dejó un comentario.Randy H.
Great service!Irma L.
El cliente no dejó un comentario.Netanel D.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.GUYEDWARD L.
Too bad i didn't know u guys existed beforepeter R.
El cliente no dejó un comentario.Terry L. | Overall Experience
Good customer serviceDietmar R.
El cliente no dejó un comentario.Attila AJ F.
El cliente no dejó un comentario.GENE G.
This location was great, u haul on the other hand was horrible. I had 3 reservation canceled on me including on made at a location in person, your system needs to be fixed asap as I wasn't the only one having the same issue.Jonathan T.
Dropped off my 26' truck and auto transport and rented a large unit. Location is kinda tucked away off the beaten path, which is nice. You don't really know its there. Staff was extremely helpful, professional and friendly. They bent over backwards to help, and the unit was clean and easy to get to. I would highly recommend this location for storage and for moving.Dave L.
El cliente no dejó un comentario.Jaymee W.
Having more staffs on hand to assist customersWilliam L.
Nice and professional people, thanks ! Great service Aliaksandr Y.
El cliente no dejó un comentario.Sean B.
I have used economy multiple times. They are friendly and easy to work withBritt M.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Brian R.
El cliente no dejó un comentario.Theodore C.
I got stuck with a bigger trailer than I reserved. I wasn't charged more for the bigger trailer but it killed my gas mileage. Uhaul kept changing my pickup locations. Had the right size and then they didn't. Uhaul's dispatcher/scheduler needs a kick in the butt.Donald J.
El cliente no dejó un comentario.Kali H.
The Port St. Lucie pickup location service was top-notch, friendly, efficient, and experienced. It is amazing what a pleasant experience at the begining of a road trip does for your peace of mind. Many thanks to the staff there. Cheers, RichardRICHARD P.
Vert good service manMichel P.
El cliente no dejó un comentario.Mac S.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.Fred D.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Michael F.
Know the whole story, and give them a better rate, depending on the circumstancesStuart S.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Ray F.
Very helpful. I found out I got the wrong trailer shortly after leaving and went back and they changed it out without any issues. Grat customer experience.Horace W.
The team at Ekonomy Storage are amazing! Even during the end/beginning of the month busy schedule, they graciously & creatively worked with my unexpected need to extend my rental several times over several days. AAA+++!Seth S.
El cliente no dejó un comentario.Richard P.
Great customer service in and out got my job done and returned trailer same day excellent price point and worth it.Garrett J.
El cliente no dejó un comentario.Ricky B.
El cliente no dejó un comentario.Matthew B.
El cliente no dejó un comentario.Emory L.
They treated me like they had known me all there Live very nice people and great to deal with. Graciasdoug A.
El cliente no dejó un comentario.JEAN D.
El cliente no dejó un comentario.rodney W.
El cliente no dejó un comentario.Clifford M.
El cliente no dejó un comentario.JOHN K.
El cliente no dejó un comentario.claude B.
El cliente no dejó un comentario.BARBARA K.
El cliente no dejó un comentario.Randall C.
Staff was friendly and very courteous. However, checking the truck and equipments when they are returned and prior to renting them to new customers would have been appreciated. The truck we received was dirty in the cab area and the tail light on the auto transport was out.Randolph N.
El cliente no dejó un comentario.jeffery E.
El cliente no dejó un comentario.Genheve L.
El cliente no dejó un comentario.Lisa and Clinton H.
El cliente no dejó un comentario.Nick I.
My experience was horrible the original location I was supposed to pick up took them an hour to found the keys none of the equipment I had ordered was on board they sent me to another location which took them another hour and a 1/2 to cancel my reservation and rebook it through they were very helpful this all set me back 2 and a 1/2 hours When I had to load the truck and then drive 14 hours was really disappointing The truck was poorly maintained and I felt like the suspension was going to fall apart I was very worried the whole trip I would appreciate if someone would address these matters and get in contact with me.Roger F.
Best service everPhilip V.
El cliente no dejó un comentario.William D.
Great service at this location. The gentleman was very nice and helpful. We will use this as our primary rental place from now on!David L.
We've done business with this one location for 3 1/2 years. We love the staff and they always understanding and work to help us when the unexpected happens during our moves and in between! Thanks Blake and staff!sharon R.
Best U-Haul experience I have had. I used the online check-in which did reduce the time for the in-person check-in. I didn't catch either of their names, but the woman who checked me in was very nice, pretty funny too. The gentleman who hitched up my trailer was efficient and knowledgeable.Robert C.
El cliente no dejó un comentario.Victor F.
All was goodTammy M.
El cliente no dejó un comentario.Lee L.
El cliente no dejó un comentario.RONALD J.
Continue the great serviceLennox O.
El cliente no dejó un comentario.Brian R.
Keep up the great work.Jonnathan G.
Every thing went great. The clerks were very helpful and courteous.Leonard E.
The staff was courteous, patient, and helpful!Jacqueline E.
Good serviceCesar M.
Great experience as always at this location. Picking up and returning the vehicle was as easy as could be. Staff are great here. I won't go anywhere else in the PSL area.Michael M.
El cliente no dejó un comentario.Don M.
The best rental facility in our area. Great people.charles c. | Overall Experience
El cliente no dejó un comentario.ERNEST B.
El cliente no dejó un comentario.John S.
Great service and people are super friendlyEKKIE D.
Would definitely use them again. The staff was helpful and kind.ANDREW E. | Overall Experience
Great staff and very cleanHeidi S. | Overall Experience
Blake and the staff were very attentive and courteous every time I went to the office and called on the phone.John K. | Overall Experience
El cliente no dejó un comentario.Meredith R. | Overall Experience
I have had numerous different storage facilities, and this is hands down the best!!! Very clean and well maintained. The staff was always courteous and extremely helpful. My only complaint would be the vehicles that park just inside and around the entry gate. There were almost always vehicles that made it difficult to get in and out of the first building and or gate area.Alicia P. | Overall Experience
I love Ekonomy storage Blake and Kelly and the other lady very nice respectful give the best service awesome customer service and clean well maintained.Sonya M. | Overall Experience
El cliente no dejó un comentario.Jocelyn R. | Overall Experience
El cliente no dejó un comentario.BRIANNA M. | Overall Experience
El cliente no dejó un comentario.Tera B. | Overall Experience
Everyone was very helpful and friendly. We moved because we sold our RV. Best of luck in the future :-)gary j. | Overall Experience
Very happy we chose this storage facility. Staff were professional, friendly and helpful. Facility was secure. Price was reasonable. We would definitely recommend this facility to anyone needing storage.Wayne M. | Overall Experience
Good people..Dan F. | Overall Experience
Very satisfy with storage facility and the stuff. Always willing to help and friendly. Super clean , I recomended 100%. Thank you so much for all your help. BelgicaPablo D. | Overall Experience
Thank you Manager BlakeFresnel S. | Overall Experience
El cliente no dejó un comentario.John E. | Overall Experience
Rat feces and urine ruined my $2,600+ sectional, dining room chairs, 5, and decorative pillows. Droppings throughout the storage unit and In packed boxes. The "climate controlled" unit clearly has issues. The glue holding the placemats to their base were melted w/ glue seeping to the top. The manager was rude and his solution was to say, "Sorry. I can't control what other customers bring in." That's it?! Never ever would I have used this facility had I known there are RATS running about, even mice! When I asked to speak with him, he quickly rushed me outside so other customers have no clue of the filthy condition they'll be exposing their personal belongings to. Unacceptable. I paid for storage for 17 months to dispose of really nice personal possessions for a "Sorry." Photos available of this. Disgusting is an understatement.Gina H. | Overall Experience
El cliente no dejó un comentario.Frank E. | Overall Experience
Wonderful experience! Well maintained and clean. Never busy or too hot! Bathrooms were a major help when having small ones!Colleen P. | Overall Experience
The managers are the most friendly and accommodating people I have ever had the pleasure to deal with. I would highly recommend this facility for anyone who needs storage rentals and I would use them again time and time again. That's for always being so nice.BRENDA R. | Overall Experience
We have been at the storage for about a year and the facility is very clean, access to our unit was excellent, very well lit! There was always a cart available in the building for our use. The manager Blake was very nice, helpful and accommodating. He was available almost all of the time if you needed him. I highly recommend and will refer people to Ekonomy Self Storage. If I need storage again, I definitely will use this facility! ¡Gracias!Maria W. | Overall Experience
I appreciate Blake and Kelly for everything very kind always helpful responsible, respectful there professionalism is a keeper and a winner Services 🏆Sonya M. | Overall Experience
El cliente no dejó un comentario.BRIAN R. | Overall Experience
this is an excellent storage facility and staff is always very helpful. Would highly recommend and it would be my first choice if in need of storage again. Thanks to them.Nancy L. | Overall Experience
great service management and all of the above and i forgot the young lady name that works there but she is very helpful and friendlyKhari T. | Overall Experience
El cliente no dejó un comentario.Christina D. | Overall Experience
Best price and great staff!!karry S. | Overall Experience
El cliente no dejó un comentario.daylen r. | Overall Experience
Superclass facility with amazing and knowledgeable staff! Highly recommend Ekonomy storage! Call Blake, Makayla, or Kelly for any of your storage needs!GRETCHEN H. | Overall Experience
This place was top notch. From first to last day they were helpful. I was there about a year and never any issues. GraciasTODD R. | Overall Experience
El cliente no dejó un comentario.Kerline T. | Overall Experience
Friendly people and great service and fairly priced. What more could you ask for? DEFINITELY would use them again.JUAN L. | Overall Experience
El cliente no dejó un comentario.Barry W. | Overall Experience
Highly recommended!Robin H. | Overall Experience
El cliente no dejó un comentario.Aaron B. | Overall Experience
I don't think it's right that they charge a full 30 days of rent, if a person moves their stuff out of storage sooner than 30 days. I only rented for 4 days of February, and they refused to prorate me for the remainder of February. I was very disappointed with that policy, and that they would not bend the rules. I don't recommend this storage for anyone, because their prorate policies are poor. This is unfair, and should be changed immediately.Laurie G. | Overall Experience
El cliente no dejó un comentario.Tom M. | Overall Experience
I was extremely satisfied with the storage space I rented. It was conveniently located, the place was safe and secure, the staff were always there, polite, and helpful. I would definitely rent from them again.Jose M. | Overall Experience
Awesome place Staff is excellent Clean outstanding friendly Highly recommendMarvin H. | Overall Experience
The staff is friendly and helpfullyGiovanna H. | Overall Experience
El cliente no dejó un comentario.JASON M. | Overall Experience
Awesome people to work with, very good prices. Would use them again in a heartbeat. Thanks againDavid P. | Overall Experience
Blake was very very nice and helpful and I really appreciate that. Thanks BlakeSheila W. | Reservación
Blake was extremely knowledgeable and made our experience of obtaining our unit super easy..Great start to our move into the Sunshine state. Thanks so much!!!Asucena L. | Reservación
Did not take advantage of this facility. It was cancelled before I left Pennsylvania as I did not need to use. Thanks much for the consideration.Nanette G. | Reservación
Very Clean.Matthew F. | Reservación
Great to work with and frindleyRICHARD L. | Overall Experience
They are awesome here!! Love this place.John D. | Overall Experience
Kellie was very helpful and accommodating. ¡Gracias de nuevo!tara m. | Overall Experience
Great service! I will only suggest to take care of all spiders, inside my unit I had to fight with the spider webs all over the place.GABRIELA C. | Overall Experience
very friendly staff, well maintained, clean and secured, convenient and inexpensive. My go to if ever in need of storage and/or uhaul truck.ALEXANDRA P. | Overall Experience
The employees were absolutely incredible in accommodating ALL my needs. Kelly was especially professional and friendly in helping me thru a stessful time. What a gem of a person to represent Uhaul.GARY T. | Overall Experience
Both Blake and Kelly were very professional and accomadating. We would highly recommended this facility for anyone needing storage. We hope to use this place again! Tj & JeannieTOBIAS F. | Overall Experience
Pleasant staff. Clean facilityPrivacy R. | First Impressions
Blake was very accommodating and knowledgeable.PAUL S. | First Impressions
Very clean and courteous staffPrivacy R. | First Impressions
SATISFIEDPrivacy R. | First Impressions
Only downfall was that I had to go thru 2 different doors to get to unit.Privacy R. | First Impressions
courteous and professional! very pleased with the facilityPrivacy R. | First Impressions
very pleasantPrivacy R. | First Impressions
nice place, friendlyPrivacy R. | First Impressions
They never called us. We called to confirm the reservation and they said that they had already promised the unit to someone else and dd not have another. Not happy that they did not inform us of this.Privacy R. | First Impressions
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