Comentarios del cliente para Eco Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Eco Mart

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

paul p. en

Grado:

your .70 cent rate per mile is ridiculous every time i got to rent you go up .20 cents

al b. en

Grado:

El cliente no dejó un comentario.

Garrett A. en

Grado:

Don't book this service, and don't book uhaul. I had a 2-5 pm window to arrive with a vehicle at my destination. I originally scheduled pickup of the vehicle at 2. I received an email that said my time was changed to 3:30. No big deal, still time. I showed up at 3:30 and there was no vehicle at the location. I rang customer service and sat on hold for 45+ minutes. I then put the phone on speaker and used my phone to initiate a live chat with your customer service. I waited 15+ minutes for a response and honestly I don't think anyone has ever responded. An hour after my pickup time, the vehicle showed up. I rushed out to my destination and it was too late to pick up the item I was purchasing through a private seller. It was genuinely the worst customer service experience I've had, mostly because the complete absence of it.

EUGENE R. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

The truck was not entirely clean. There was a can of Whiteclaw rattling around that spilled on the way to my pickup place. I was also surprised the cargo area was leaky during a rain storm.

Alfreda G. en

Grado:

El cliente no dejó un comentario.

Vincent A. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Erin M. en

Grado:

El cliente no dejó un comentario.

Steven H. en

Grado:

El cliente no dejó un comentario.

Hannah B. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

Friendly service.

xavier w. en

Grado:

The customer service rep that I spoke to for U-Haul did an excellent job and solve my issue

Maria T. en

Grado:

El cliente no dejó un comentario.

Kaitlyn E. en

Grado:

El cliente no dejó un comentario.

luz c. en

Grado:

El cliente no dejó un comentario.

Tracy H. en

Grado:

El cliente no dejó un comentario.

LEXA R. en

Grado:

Everything was great!

Mary Joan B. en

Grado:

9’ cargo van was really dirty inside drivers area & smelled like a cigar bar. Both driver & passenger seat were covered in dog/animal hair. Sticky & smelly. Otherwise functional.

John W. en

Grado:

El cliente no dejó un comentario.

Aitor F. en

Grado:

There was only one van available (which worked out well for us), but maybe have at least a couple options.

Valentino W. en

Grado:

El cliente no dejó un comentario.

TAMMY R. en

Grado:

The app is not working properly, the attendant on the return was not knowledgeable. No public restroom.

Daniel B. en

Grado:

Very limited space. Had to look around merchandise to talk to representative.

WILLIAM R. en

Grado:

I was charged $10 for coverage that was never offered to me, the fee was auto charged to my account. Not acceptable

Leonard F. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

The passenger side seat and floor was covered with a green grit substance. Brought it to the attention of the young lady, she had no idea? When asked about billing basically passed it on to the drop off location to take care of it. The counter service totally bad, I had to clean the truck, totally unacceptable

crystal M. en

Grado:

Why wasn’t gas tank filled all the way up.

Katherine A. en

Grado:

Melissa was great and very helpful

James S. en

Grado:

U-Haul changed my location at the last minute,I was not happy - I did not receive the Furniture Dolly I ordered, or the Furniture pads. I asked to have an opened ended return place for the truck as I did not know what was closer & they told me I did but when I went to return the truck I found out that I was misinformed. 2 hours were wasted at pickup trying to resolve the missing order stuff was told that they could not adjust or do the refund that was due & that I needed to do it when the truck was returned. I think that these satellite places need better training & better computers to handle the customers needs.

Bill D. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

Staff was friendly and helpful

MARIA B. en

Grado:

El cliente no dejó un comentario.