Comentarios del cliente para East StoreSmart Naples Two

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East StoreSmart Naples Two

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george B. en

Grado:

El cliente no dejó un comentario.

Judith C. en

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El cliente no dejó un comentario.

alfred M. en

Grado:

I order furniture dolly an when I pick up the truck they did not have them. The truck was not fuel it had a 1/4 of tank.

Barbara M. en

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El cliente no dejó un comentario.

Christina F. en

Grado:

We had trouble with the tail lights stayingng on and stopped four different times to fix enroute. Otherwise we had a good experience.the sales person in bonita springs was very helpful.

Daniel B. en

Grado:

El cliente no dejó un comentario.

Anne H. en

Grado:

Customer Service aren't words I would use to describe our experience at this location. We drove our truck 16 miles and were charged for 4 gallons of gas. The tank was supposedly full. Clearly it wasn't. When we tried to discuss we were told it was our fault for not confirming what he told us. Really? Further, I paid for a days rent and was told I had to return the truck at the end of the 4 hours I reserved it for. Another customer, male, was told no problem, bring it back any time the next day. Sours my view of uhaul as a reasonable moving alternative.

MARK A. en

Grado:

El cliente no dejó un comentario.

jane L. en

Grado:

No recommendations Just wanted to let you know that the service was excellent, gentleman was very helpful

DAVID M. en

Grado:

Lots of small damage to truck and it wasn’t noted , just faraway pics , had to note those b4 leaving . Not that it impacted my rental but it wasn’t noted anywhere about current minor damages

Juan M. en

Grado:

Find a way to add parking spaces. There was a lot of jockeying for position in very very tight space.

James J. en

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El cliente no dejó un comentario.

Deborah W. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

Extremely slow and disorganized, very little parking, lacked knowledge of the software to add items to the order, and took almost an hour to check out the equipment.

linda A. en

Grado:

Had to sweep out trailer ourselves.

Patrick H. en

Grado:

They said the tank was full, in fairness I didn't check it. Drove 18 miles and was charged $16 for gas. They said its my fault... in todays service focused business environment who runs it like "its not our job to make sure we don't screw you". Add in really slow service, not much advice on a complicated rental and its obvious: There's several Uhaul locations in Naples - go anywhere or budget before you go here... Its not about fair price for good service and advice. Its "not our job to make sure we not screwing you"

Edward G. en

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El cliente no dejó un comentario.

David B. en

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El cliente no dejó un comentario.

john S. en

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El cliente no dejó un comentario.

Sabin F. en

Grado:

I rent from this location at least monthly & always on a Friday. I always get great service.This latest rental, though , there was a problem. Since I rented on a Saturday & returned it on a Sunday, & they weren't open, there was no way to open the entrance gate or exit gate without the code (which I didn't have), to return the trailer. Some instruction or info should have been given so I could facilitate the return. Luckily, one of the storage renters happened to be there to let me in & out.

William M. en

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El cliente no dejó un comentario.

Howard M. en

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El cliente no dejó un comentario.

william M. en

Grado:

Even though you tell people NO SMOKING, the truck reeked of cigarette smoke. We survived. Great Ford 150! Dump the GMC's.

Randy M. en

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El cliente no dejó un comentario.

Steven M. en

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El cliente no dejó un comentario.

DAVID R. en

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El cliente no dejó un comentario.

Harold A. en

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El cliente no dejó un comentario.

annette C. en

Grado:

Every thing went very well.

CARLOS F. en

Grado:

I recognize that it's impossible to please everyone, but I would ask to consider extended hours and Sundays for those of us that work long days and weekends. Kind Regards, Carlos.

dianne H. en

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El cliente no dejó un comentario.

Rory B. en

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El cliente no dejó un comentario.

Danny L. en

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El cliente no dejó un comentario.

DAVE K. en

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El cliente no dejó un comentario.

Karen B. en

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El cliente no dejó un comentario.

Marc D. en

Grado:

Both gentlemen were great

Kitrick S. en

Grado:

My only complaint was the ramp was to steep I had to hire help to get the heaver things up it. A much longer ramp is needed on that truck.

christopher S. en

Grado:

El cliente no dejó un comentario.

Jason K. en

Grado:

Was very happy with the facility. They gave me a great unit. We were able to handle my U-Haul truck and able to turn it in there which was convenient for me. Thank you very much

Danny P. en

Grado:

Easy check in - manager was thorough in explanations and ensured my move in was smooth. All good after day 1 !