Customer Reviews for East Side Storage
(Distribuidor de U-Haul del vecindario)

208 comentarios

950 Woods Rd   Peace River, AB T8S1Y9

(587) 748-0160

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 4:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(587) 748-0160

950 Woods Rd
Peace River, AB T8S1Y9

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 4:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Change nothing at this location. LET THE PEOPLE WORKING HERE KNOW THEY WERE AWESOME

Johan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy K. 
Clasificación:
5.0

Had a marker light and the rear door latch broken upon pickup. Made latching the door hard but still doable. Friendly and very helpful staff on site which made the pickup process a breeze!!

Trenton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

After not being able to pick up at another location due to them being closed for the holidays, the gentleman at East Side Storage came in on his day off to accommodate me. Highly recommend.

Nikolaus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trae M. 
Clasificación:
1.0

Call me to know

Raphael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon E. 
Clasificación:
5.0

Nice helpful staff. Easy drop off

Wes T. 
Clasificación:
5.0

Everyone I spoke with from your staff have been most helpful and understanding. I highly recommend this facility. Gracias.

Georgia H.  |  Overall Experience 
Clasificación:
5.0

Second time I used this storage, I will use it again. Thanks !!

Randy D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn S. 
Clasificación:
5.0

No improvements needed. Every thing was very satisfactory.

Con W. 
Clasificación:
5.0

Employees were very pleasant and helpful. Location was easy to find.

Jonathan D. 
Clasificación:
5.0

Connor did an awesome job hooking up the tow dolly and safely securing my car. Really appreciate it!

Ashley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trenton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter U. 
Clasificación:
5.0

Friendly knowledgeable staff!

Dakota O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johannes L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

They even hooked everything up for me. In the past I always did it myself but not with East Side Storage in Peace River! They were just wonderful. They had great service and were extremely polite. Thanks for the great service! Will definitely go back again.

Katherine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEDD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie C. 
Clasificación:
5.0

It was really good, I went and talked to the lady, she told me what was going on, I asked where to park the trailer and she had everything completed when I walked back in.

Kelly M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

It was great and the staff were awesome! The only part that could use an improvement I'd say would be the u-haul computer system, as it was very slow and took forever to register. I don't know if it was maybe due to a poor internet connection or not!

Darcy G. 
Clasificación:
1.0

Terrible service and constantly guaranteed shipping times they knew nothing about and had no control over.

Price L. 
Clasificación:
5.0

Update google maps so that woods road is on the map … could not find the road , had to get a local person to tell me where it was

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob F. 
Clasificación:
4.0

To expensive

George S. 
Clasificación:
5.0

Drop off went well, unlike the experience picking up the trailer.

Daniel G. 
Clasificación:
3.0

Told them about the wiper issue and they just dismissed it.

ryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur D. 
Clasificación:
1.0

Maybe train your staff better

WAYNE J. 
Clasificación:
5.0

Very nice staff to help park and unhook the trailer and no problems with checking the trailer in

MacKenzie H. 
Clasificación:
5.0

The rental rate breakdown should be more clear.

Hombre A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
1.0

U-Haul at a zero not the location but you haul as a company. I ordered my U-Haul well in advance of picking it up. When I went to check on it a couple days in advance I was told that I would have to go elsewhere to pick it up. So when you're booking be aware that they feel you can drive 300 km in any direction. It might be miles. And if you order blankets and a dolly they do not supply it to the vendor that you're picking it up from. They may or may not have it everything is like playing Craps in Vegas. The Location itself I would give it a 10.The girls working Had no control over the crappy situation you were in charge of. Thousands of miles away somebody else. Strings they need to get with it or you all will go under like greyhound did. If you're going to run a company from the USA In Canada make sure Canada has the product you're selling.

Angela S. 
Clasificación:
5.0

The girl was very friendly and helpful 👍🏻

Timothy C. 
Clasificación:
3.0

I went to pick up the trailer and at no time in the process did I see the size of ball required for it. I came with 2 9/16 which is standard and this trailer took 2" so I had to drive 37km home to get another hitch. Then the manager had plowed the snow in the lot but made a berm in front of all the trailers so i had to dig it out of there. Then the trailers have no jack system, even though the trailer is fairly well balanced a person with any back trouble would never get it connected alone. You are only rental out there so forced to do business with you. How sad is that

Dale W. 
Clasificación:
2.0

Can't believe I rent a u-haul supposedly for $19.95 a day for 3 days. Which to me is close $60. And end up paying 305. That is a fucking joke. I'll be letting people know not to rent all a fucking joke. I'll never be back.

Jason C. 
Clasificación:
5.0

Very good service .

FRANZ W. 
Clasificación:
1.0

Have trailers that are functional and ready to go

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Coleen T. 
Clasificación:
3.0

This whole experience was TERRIBLE. From advising us less than 24 hrs ahead that our pick up location was changed to a location 45 minutes away, to the lack of communication, confusion around when the trailer was actually available. I STILL haven't heard back from Michelle and her managers how to be recompensed for an additional 2 hr travel time, 3 hr delay, gas, vehicle wear, not to mention personal injury of my back!!! So very disappointed and frustrated with the whole thing.

Philippe R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammara R. 
Clasificación:
5.0

There certainly is a large demand for the vehicle transport trailer, so much U Haul should make all efforts to provide more of these units to this location.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Trailer was just very dirty outside. Not a big deal. Some dustiness inside that got our items a bit dirty (but was in plastic so not a crisis) I have rented a bigger, self-propelled unit In the past that was in overall cleaner condition so the bar was set high. The staff at the location were extremely helpful making sure I was hooked up properly and good to go. I will go back to this location if I need to rent again!

Gregory B. 
Clasificación:
5.0

Excellent customer service!

Emmanuela N. 
Clasificación:
5.0

I received excellent service from Lethbridge manager Felix! He is good.

Emmanuela N. 
Clasificación:
5.0

Nothing. Keep up the good work!

Kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney L. 
Clasificación:
5.0

Seriously need to put a jackstand on the trailers...very heavy to lift if by oneself. A real pain.

WSP C. 
Clasificación:
4.0

The lady that booked my rental told me I get reimbursed for unused kilometres however I didn't so I paid extra kilometres for nothing other than that I'd recommend it.

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

You friendly staff. Made return easy. Best U-haul location in the area.

Douglas L. 
Clasificación:
2.0

Ensure the equipment is ready to go. This includes that it is not frozen to the ground; the customer is not the one to problem solve how to free it; the person behind the desk knows how to hook up the trailer and doesn't make the customer do it; and ensure when it has a pain in the butt hitch as it does, that the knob turns freely and is not bent, catching on the actual trailer with every turn. I had returned to this location as I had an excellent experience with the lady behind the desk. This time it was a different woman (I believe one of the managers) and I would NOT RECOMMEND this location based on this experience.

Tara-Jean W. 
Clasificación:
5.0

Field reps are awesome. Corporate reps could learn from the field reps on how to treat customers

Jeff H. 
Clasificación:
3.0

Having to drive an extra 230km to pick up the uhaul cost me an extra $100 in fuel and that was very disappointing and extra cost for my move. Not very happy with the uhaul cost!!!!!

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara-Jean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nigel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIONEL L. 
Clasificación:
4.0

The Trucks could use better head lights.

Kayla W. 
Clasificación:
5.0

El cliente no dejó un comentario.

logan W. 
Clasificación:
4.0

Nothing. I had a good experience.

Chris S. 
Clasificación:
3.0

El cliente no dejó un comentario.

josh C. 
Clasificación:
5.0

Nothing I can think of!

Leah S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Devin C. 
Clasificación:
5.0

Nothing at this location but the head office could use some improvement.

Shannon U. 
Clasificación:
5.0

outstanding service. Very personal and helpful.

Gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon W. 
Clasificación:
5.0

Fast, friendly and courteous service from start to finish. Thanks a bunch!

Eric W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marj B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
4.0

Firstly, I was offered a month's worth of free storage at this location, but this location was not only 200km away from the location where I was initially supposed to return the trailer (Grande Prairie, AB), but this location wasn't informed of the free month of storage, nor did they have any empty units to rent to me. This was a complete clusterf#$k. This location, and the one in Grande Prairie, worked together and with me to help sort this out, which added over 400km to my already very long journey. Reassurances need to be made, and locations vetted, before offering people something that cannot be delivered. Especially since I called the 1-800 number to make sure that the storage location, in a town of 7000 people that was 200km away from my destination, couldn't be found in a city of over 70K people where I had originally planned to drop off the trailer. I get that people in the USA may not actually understand the distances involved in rural northern Alberta, maybe the company in general should talk to the people there to figure out whether or not Uhaul's plans will actually work. Props to the girl at this location for dealing with a weird and untenable situation to make things work for me. I just wasn't happy that I had to then drive over 400km to deliver an empty trailer when things didn't work out in Peace River with the storage.

Catriona I. 
Clasificación:
3.0

El cliente no dejó un comentario.

BERNICE K. 
Clasificación:
5.0

really annoying glitchy software - took 75 minutes to straighten out a minor change in the rental contract. People quite helpful...software kept freezing.

Peter S. 
Clasificación:
5.0

6x12 trailer should have a hitch jack on them to make it easier to disconnect from truck

john S. 
Clasificación:
3.0

Ordered 15 blankets, only 7 available.

Danial I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
5.0

The guy staff went to work an hour earlier to assist me. Who would do that? I deeply appreciate his effort. Top class! I would hire him in an instant. Cheerful and extremely helpful. Appreciated to the highest level

benedict A. 
Clasificación:
5.0

Best staff ever. This is another reservation i made. Kudos to her as she even waited for me after hours to help. Please let her know happy i was

benedict A. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott C. 
Clasificación:
3.0

To get to the location was tricky otherwise was good

Rhea O. 
No se han enviado comentarios para esta ubicación.

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