Customer Reviews for East Side Storage
(U-Haul Neighborhood Dealer)

186 reviews

1460 E Court St   Marion, NC 28752

(828) 527-0083

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(828) 527-0083

1460 E Court St
Marion, NC 28752

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing keep up the great work..

Robert Tate 
Rating:
5.0

Everything was fine

tommy bennett 
Rating:
5.0

Self Checkout--no problems. Smooth transaction.

RICHARD WEBSTER 
Rating:
5.0

Rental man very nice and polite and quick, to the point. Truck was mostly clean. The inside windshield could have been cleaned. I had droplets to look at, until I wiped them away. The wiper blades were noisy, but did the job..

Teresa Bellington 
Rating:
5.0

Thank you David Marlowe!!

SHELLY BAILEY 
Rating:
5.0

Customer did not leave a comment.

LINDA MERRICK 
Rating:
5.0

Everthing was great, was easy to make the reservation and all instructions wee giving when we pick it up. Great service.

Lorina Estrada 
Rating:
2.0

Customer did not leave a comment.

Renee Cousino 
Rating:
4.0

Customer did not leave a comment.

Steven Gaito 
Rating:
5.0

Customer did not leave a comment.

Alvin Hall 
Rating:
5.0

Customer did not leave a comment.

DENNIS MILLS 
Rating:
5.0

David Marlow provided excellent, fast service. I highly recommend this location - 5 stars.

Richard Bowman 
Rating:
3.0

Customer did not leave a comment.

Brianna Barrier 
Rating:
5.0

Customer did not leave a comment.

JOAN MARTIN 
Rating:
5.0

Scheduled pickup for 9:30 and I was out, hooked up by 9:40. They hitched up trailer and checked lights before leaving.

John Sattizahn 
Rating:
5.0

Customer did not leave a comment.

augustine precoma 
Rating:
5.0

Customer did not leave a comment.

Harold Finch 
Rating:
5.0

Customer did not leave a comment.

HANNAH COLEMAN 
Rating:
5.0

Drop off location was beyond excellent

Leonard Milligan 
Rating:
5.0

Customer did not leave a comment.

DAVID CADWELL 
Rating:
5.0

Customer did not leave a comment.

JEFFREY PENLEY 
Rating:
5.0

Customer did not leave a comment.

Frank Fabrizio 
Rating:
5.0

Owner is awesome and friendly.

Kevin Goudy 
Rating:
5.0

Friendly guys at East Side, clean equipment, will continue to be my prefered UHAUL location. They also have wood buildings and metal carports/garages for sale there, as well as self storage units!

Daniel Peterson 
Rating:
5.0

Customer did not leave a comment.

Lisa Revis 
Rating:
5.0

Corey was incredibly helpful and accommodating. I would have had a difficult time unhooking the auto transport without his help.

Anthony Wheatcroft 
Rating:
5.0

Customer did not leave a comment.

David Bernhardt 
Rating:
5.0

When checking in online the app will go black and shut down. I was told it happens all if the time.

Kevin Decker 
Rating:
3.0

The equipment was great. The app to get the equipment was terrible. I had to call the help line at pick up and drop off for assistance even after calling the day before to ensure that I had everything that I needed and I watched the video as advised. I am an app user and typically able to get things moving quickly. It took us nearly 45 minutes to complete the pick up.

Martha Hughes 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Hober 
Rating:
4.0

This is a comment for U-Haul as a corporation, and not the pickup or drop off locations themselves. When I reserved a truck, I gave my start and end point, and U-Haul told me which locations I had to pick up and drop off at. The round trip was calculated by U-Haul as 133 miles, although the actual trip (pickup location, to starting address, to new address, to drop off location) with zero extra travel or stops was 145 miles, and I was billed for 12 miles overage. Very silly and dishonest of you to make the allowable mileage a number smaller than the absolute minimum mileage physically possible knowing these four points on the route.

Brandon Northcutt 
Rating:
5.0

I am in real estate and needed to move furniture to a house and we needed a trailer. The guys came out when we dropped it off and moved it for us. The were friendly and helpful. I highly recommend them as well as they have a huge selection of sheds and buildings that we are looking at also.

Kevin Goudy 
Rating:
5.0

Customer did not leave a comment.

Dennis Love 
Rating:
5.0

Customer did not leave a comment.

Ron Shires 
Rating:
2.0

My drop off location was changed mid trip and I didn't realize it until reaching my destination. No info about the drop off site was given such as hours of operation, etc. I dropped the trailer off around 3:00 pm last Saturday only to find the place closed at noon. I couldn't follow your self return info, because that location had no internet signal. So instead of dragging this trailer all over the NC mountains until Monday morning, I just unhooked and left it there. I called the regional Uhaul folks that day and was told what I did was no big deal, BUT a little more info on the drop off location would have been more helpful and much less stressful.

Steven Pangborn 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Tenney 
Rating:
5.0

Customer did not leave a comment.

Michael Long 
Rating:
5.0

Fast and friendly service. No problems at all.

Curtis Sturgill 
Rating:
5.0

Customer did not leave a comment.

Timothy Last 
Rating:
5.0

Please add what type gas goes in the tank to the paperwork. I had to call to find out. Just putting no 85 on the truck was no help. I almost put 90 gasoline only in it.

Carla Buff 
Rating:
4.0

Customer did not leave a comment.

linda mowrer 
Rating:
5.0

Customer did not leave a comment.

Gary Sprunger 
Rating:
5.0

Customer did not leave a comment.

Ashley BURLESON 
Rating:
5.0

My only complaint has nothing to do with this location. When I booked my uhaul, and went to pick it up, they did not have one and said I canceled my rental. I know I didn’t and having to drive 30 minutes out of the way to get to it was not ok for me. I would like to say that the gentlemen who were there at E court were exceptionally polite, kind and made that experience very pleasant.

Meghann Miller Williams 
Rating:
5.0

Customer did not leave a comment.

BRITTANY TAYLOR 
Rating:
5.0

Customer did not leave a comment.

jonathan lewis 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Penley 
Rating:
5.0

Customer did not leave a comment.

Karen Lahar 
Rating:
5.0

Customer did not leave a comment.

MICHAEL REECE 
Rating:
5.0

Customer did not leave a comment.

Karen Lahar 
Rating:
3.0

Customer did not leave a comment.

Karen Lahar 
Rating:
5.0

Customer did not leave a comment.

Michelle Haveman 
Rating:
5.0

Service was great. Vehicle worked fine. It did have a really bad smoke odor and the lift handle was covered in grease. Other than those little things it was great.

Danielle GOSSETT 
Rating:
5.0

Great place to do business! Friendly and knowledgable staff, I highlly recommend.

Daniel Peterson 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WYATT 
Rating:
5.0

Customer did not leave a comment.

Kimberly Dingle 
Rating:
5.0

Customer did not leave a comment.

Jason Vandevelde 
Rating:
5.0

Very convenient and friendly location.

Susan Watson 
Rating:
5.0

Where do I begin, this is the Umpteenth time I have rented a U Haul from this location and every single time my experience just keeps getting better and better. The bald headed guy David is always so kind and helpful and the bearded gentleman Ryan I believe his name is , always is very supportive and helpful. Ryan helped me install my hitch because I have been having some back trouble lately and I couldn't bend down ands he was so kind to install my hitch in the receiver and hook the massive 6x12 trailer i rented from them. That 6x12 was awesome I thought I was going to have to make 2 trips, but nope I got it all in 1 trip. lets just say my back doesn't feel that great from all the loading and unloading but it was well worth the rental rate and was very helpful i feel like I am rambling on and on but I just feel like I need to let everyone know what a clean and helpful place East Side Storage is. I tell everyone about them and the U Hauls they rent , I just told a guy today at Dollar General to go see David and Ryan while he was talking to me in line while I was getting some Icy Hot and Diet Coke .......Here I go again rambling but I will leave it with these 5 words and only 5 words. I Love East Side Storange.....and David and Ryan. Ok Maybe 9 words : )

MATTHEW PHILLIPS 
Rating:
5.0

None

Michael Vizcarra 
Rating:
5.0

The online after hours 24/7 was a little aggravating but it didn’t take too long to get the truck. Returning and using the online service was worse. The folks at Eastside Storage were great to deal with and provided a great vehicle for us to use.

Christopher Taylor 
Rating:
5.0

Not much

Shahram Roudbari 
Rating:
5.0

Customer did not leave a comment.

Kenny Simpson 
Rating:
3.0

Had to jump start truck several occasions and then there were 5 or 6 times the truck would miss really bad or just cut off while it was idleing

lisa hunt 
Rating:
5.0

Very helpful!! Thank you!

Steve Zoufaly 
Rating:
5.0

Customer did not leave a comment.

Beth Griffin 
Rating:
5.0

Customer did not leave a comment.

nelson gelabert 
Rating:
5.0

What a great place to do business as always. I am super jealous though because my mother in law keeps talking about how nice Ryan's beard looks and she even said, ( in the best super annoying mother in law voice ) it looks like he goes to the gym , as she squeezed my noodle arms. Guess I'm joining the Y soon. Any who all jokes aside this is a great place to do business with and I will continue to patronage East Side Storage. 1 Million Stars !

MATTHEW PHILLIPS 
Rating:
5.0

Very helpful staff, with integrity, and also who provide good cleanliness and security for storage facilities at same location. Safe, level and spacious access to rental vehicles and storage units. Would recommend to friends.

Pat McCloud 
Rating:
5.0

Nothing comes to mind! Brian was helpful, very friendly & went out of his way to make sure my wife & I had everything we needed. To the point I needed an elec hook up for the trailer as my new 150 did not have one. We were also taken care of very quickly & no waiting time.

Ken Wark 
Rating:
5.0

Don’t change

MICHAEL HAZZARD 
Rating:
4.0

Customer did not leave a comment.

patricia Mcmoore 
Rating:
4.0

Customer did not leave a comment.

melissa mccomb 
Rating:
5.0

Windshield was dirty and radio didn’t work.

Candace Fisher 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HAZZARD 
Rating:
5.0

Customer did not leave a comment.

Michael Rege 
Rating:
5.0

Customer did not leave a comment.

Mike Fagan 
Rating:
5.0

Customer did not leave a comment.

Robert Farland 
Rating:
3.0

Customer did not leave a comment.

Anthony Carpenter 
Rating:
5.0

Great place to rent a U-Haul, buy a wood or metal building, and they also have self storage units along with a place to store your boat out camper! Friendly and knowledgeable staff, highly recommended!

Daniel Peterson 
Rating:
5.0

Customer did not leave a comment.

kevin gouldy 
Rating:
5.0

100% Great Experience

Tracy King 
Rating:
5.0

keep up the great customer service

Bruce Beggs 
Rating:
5.0

Customer did not leave a comment.

Allan KOVACH 
Rating:
5.0

This was my 3rd rental from this location, all have been excellent.

EDWARD FINCH 
Rating:
5.0

Customer did not leave a comment.

Joseph Wilson 
Rating:
5.0

Customer did not leave a comment.

Michael Gross 
Rating:
5.0

Customer did not leave a comment.

rudy hoggard 
Rating:
5.0

Customer did not leave a comment.

Joan Massey 
Rating:
5.0

Customer did not leave a comment.

JUSTIN BLANKENSHIP 
Rating:
5.0

I tried several times to do the online after hours check in when returning to truck. I could not get past the login. I tried calling the number provided also and every time there was a very long wait time even as long a 60 minutes.

SANDRA HELMS 
Rating:
5.0

Great place to do business! Friendly and fast, definitely my go to place for U-Haul, wood buildings, and metal carports/garages!

Daniel Peterson 
Rating:
5.0

Customer did not leave a comment.

Brian Steers 
Rating:
3.0

Very busy with little engagement but this was purely situational with a very obvious problem customer return. Understandable

steve rahm 
Rating:
5.0

Customer did not leave a comment.

Tony Kelley 
Rating:
5.0

Customer did not leave a comment.

Erik Brown 
Rating:
5.0

Nothing. Customer service was excellent

Raymond Guffey 
Rating:
5.0

Great customer service, clean trucks.

TERA BROWN 
Rating:
5.0

Customer did not leave a comment.

Chester Lo 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CLONTZ 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top