Comentarios del cliente para East Billerica Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Billerica Shell

Grado total:

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Robert M. en

Grado:

El cliente no dejó un comentario.

Danny S. en

Grado:

Would go again. Actually going again next week. Great guys

Gary L. en

Grado:

They are excellent.

John H. en

Grado:

Quick, easy, polite! I can’t say enough good things about east Billerica shell. They were great. The only negative was they don’t have a safe place to leave a vehicle. I had to park on a side street. When I returned, My car was exactly how I left it. ????

brian K. en

Grado:

I don't know what you could do to improve. All instructions Mr Walker gave were accurate and helpful he was friendly and very efficient. He made a hectic day a bit easier.

Ronald E. en

Grado:

El cliente no dejó un comentario.

ION L. en

Grado:

To take care better to the customers, first come first serve. Coming, they checking with, and someone popups to the gas station, they leave you alone and waiting until he's coming to take care of you, even you booked online and supposed to spend 5 min, but not 15-20, and specially when you in rush. Its 2nd time when i feel like a customer left aside. I'm thinking next time when i'll need, i'll go the another location, even if is 4 miles farest then this one.

Patricia R. en

Grado:

El cliente no dejó un comentario.

eric E. en

Grado:

El cliente no dejó un comentario.

Doug G. en

Grado:

The owner was incredibly rude. He told us that “we could end this experience right now”. The entire experience was stressful. I also had a hard time on the phone with him.

Kerstin R. en

Grado:

Timing of our pickup. We picked up late due to back up at the location. We were not able to have the truck for longer even though we were forced to leave late with the truck.

Kathleen W. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Samuel N. en

Grado:

El cliente no dejó un comentario.

Steve D. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

Walters shop was top notch,I will go there again.

Samuel N. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Had a Great experience!!!

Ryan O. en

Grado:

I was really happy with the experience. My only feedback would be that I was told i could pick up the truck at 6 AM (before hours) as i was doing the mobile entry, but on a whim i decided to call the day before to verify and when i called they told.me that was incorrect and i had to come at 715 when they opened. Not a high deal at all. I would just make sure customers are getting proper info because i feel like if i hadnt called i would have been sitting around waiting at 6 am. Awesome location and experience though. VERY HAPPY CUSTOMER

Mark P. en

Grado:

Mike was excellent. Very helpful in the rental process and providing tips on trailer usage.

Michael M. en

Grado:

Was not clear when booking that parking is not available on premises for customers during their rental. This was a major inconvenience and cut into the duration of my rental time. Making the parking options (or lack of parking at this location) more clear during booking would be very helpful. Management was otherwise friendly on the phone and in person.

Jim C. en

Grado:

Easy pick up and drop off process. Nice that it is part of a 24/7 gas station to top off the tank. Friendly, hospital staff

Tracy A. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Very customer friendly and helpful.

Samuel N. en

Grado:

El cliente no dejó un comentario.

Jooseppi L. en

Grado:

Appreciate the fact that this location is also a gas station -- makes it easy to return the truck with a full tank

Adam R. en

Grado:

The location was fine, but the online rental experience was AWFUL. We should have been able to pick up the truck and go, which is why we reserved it online. Instead, we had to wait over an hour because they cancelled the reservation and then locked the account when we tried to do it again. We ended up losing money for the paid movers waiting at the location for us to show up with the furniture. Overall, very disappointing. We will never use uhaul again.

michael I. en

Grado:

had no problems with pick up, good experience

Shaun C. en

Grado:

El cliente no dejó un comentario.

Al H. en

Grado:

El cliente no dejó un comentario.

Allen R. en

Grado:

El cliente no dejó un comentario.

Gary L. en

Grado:

This location is simply the best!

Brandon B. en

Grado:

The people there were really great and very helpful.