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Cheree R.
Customer Reviews for East 60 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great
Dennis B.Location is easy to get to and very helpful. They were friendly and polite.
James F.Picked up trailer in Lake Wales Fl with drop off in Port Huron Mi. Needless to say I was notified by uhaul on email that agreed to drop off was Walker Rd in Windsor On. Would love to know how this happened as Windsor is 2 hours from our home in Corunna Ontario.
BRIAN L.Everything ready to go when we arrived. Staff was courteous and friendly.
Sandra E.Your support people need better training on location of equipment and accessories. When I talked to the on-line support, not the people at the I60 West Storage location, they told me that mattress sleeves and packing blankets were in stock. This was not the case when I picked up the truck and we had to make do without these accessories unless I drove 20 miles out of my way to get them out on Rt 27. Previously, I had ordered a 5x9 ramp trailer from this same location only to get a email update saying I had to go the same 20 miles out of my way to pick it up. I cancelled this trailer based on this rescheduling fiasco. I did not find Uhaul (the company) to be customer friendly at all with regard to these problems.
Walt B.Manager was kind and very helpful.
Barbara C.The USB port and power plug didn't work even tho appeared to be, and phone died during trip.
Terri K.There were no problems.
HOLLY M.Replace the locks on the lock box where people go to receive keys after-hours.
DORIAN F.Nothing. Their services already good. I will rent from them again and tell my friends to.
Joseph D.Nothing. They were very nice and help me hook up my trailer to the car. They were the best to work with.
Joseph D.Extraordinario servicio al cliente
richard J.BUISNESS WAS CLOSED WHEN SUPPOSED TO BE OPEN. THEY HAD A SIGN UP TO USE ONLINE DROP OFF.
ROBERT M.Superb customer service
Shakaria B.The guy who runs it is Great! I will not go anywhere else! I have been there my last 3x. I have used two others in town and have had 1 bad experience and the other was ok but not very friendly? Capps Rd is my goto!
SCOTT C.Although the hours of operation are a little weird.The gentlemen came out of his house after work hours to help me turn the trailer in.
George B.Jason was the absolute best!!!!!
Mary L.The gentleman that was working was such a pleasure to do business with.
Ronald V.The original pick up location, That I booked one week in advance and confirmed two times before I got there did not have my trailer at all on site, had to go to a second location which caused major inconvenience for me and my six people planning to help me move, but they found a trailer at the second location which was very helpful
jay P.Open more hours
JEFFREEY J.Jason went above and beyond what I expected and helped me out tremendously when I drop my U-Haul rental off in Florida
James L.Nothing. Jason runs this location in a friendly and professional manner.
Nigel H.The Proprietor was very customer orientated and treated me like a person.
Nelson L.The inside of the truck smelled horrible
Daniel U.Amazingly easy...excellant service with a smile
Randi R.Nothing missing.
Sylvia W.Had some issues with the UHaul website/app (which had nothing to do with the pick-up location). The app would freeze or not allow me to get into it to do things. Had to try different times before had some success.
Kevin S.Great experience!
Lindsey M.He went an extra mile to make sure I was fully taken care of. He stayed longer to process my reservation and I appreciate very much.
Sandra W.Nothing, Jason was so helpful, I recommend this location for any of your moving needs. Truck was clean, and ran great. Thank you Jason ☺ï¸
Katy K.Thank you for making this process so simple and quick. I will recommend others to both these locations.
Stanna A.Great customer service. Definitely will recommend to everyone.
Katrina N.East 69 storage got us in and dropped off extremely fast even though they were busy in the office. Check in was easy and the owner and I had a good talk about Indian lake estates.
DAVID N.Jason and Kelly were both very friendly and pleasant to talk with. They made my experience worry free and very easy. Cudos to them!!!
Kimberly E.Great overall experience , definitely my go to u haul place for now on
Victoria G.The gentleman who helped us was great!! He was very friendly and helpful! We highly recommend this location!! Super customer service and very easy to pickup our rental. Thank you!!
Kevin U.Make sign visible more from hwy60,location can be easily missed especially from East to west
Gary H.Fortunately for me there was a truck available. The rental process was easy and after hours return simple. Overall great experience.
cynthia C.Jason did an awesome job meeting my needs and working within my price budget!!!
kim S.Absolutely excellent service I was very happy with the whole experience! Thank you. I will definitely be doing more business with you in the future
johnny F.great service with the return uhaul and they made it very easy
JESUS R.Noting to improve upon! The gentleman was very helpful and knowledgeable.
susan Y.Don't improve excellence. Good station with good staff. Expedites customer care.
RICHARD M.