Mary was incredible! Super helpful, very informative, and incredibly friendlyCOLE S.
Customer Reviews for Eagle Airport Car and Mini Storage
(Distribuidor de U-Haul del vecindario)
Gypsum, CO 81637
(340 Airpark Drive Across From airport)
Services at this Location:
- Lun. - dom.: 9 a. m. - 3:30 p. m.
- 5/16/2021 - 5/17/2021: cerrado
- 5/22/2021: 9:00 a. m. - 1:00 p. m.
- 5/23/2021 - 5/24/2021: cerrado
- 5/25/2021 - 5/29/2021: 9:00 a. m. - 1:00 p. m.
- 5/30/2021 - 5/31/2021: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Friendly and equipment was ready when I arrived. The only issue that I have is not with the location, I made the reservation in Craig then had to drive 2 and a half hours to pick up the truck and trailer instead of a local uhaul location.david M.
El cliente no dejó un comentario.Ronldlyn H.
El cliente no dejó un comentario.COREY D.
Excellent customer service!!Chip M.
Very helpfulFrank A.
El cliente no dejó un comentario.Gregory B.
Nothing!! Everything was effortless from start to finishJoel S.
El cliente no dejó un comentario.SHANNON R.
El cliente no dejó un comentario.Thomas S.
After being jerked around by your scheduling office again (cancelled reservations, change of pickup locations, etc., MARY at this facility was your saving grace. Upon seeing how I had been misinformed, she took it upon herself to come in on her day off to ensure that I was able to depart for my trip on time. She was pleasant, efficient and a breath of fresh air after having been abused by your scheduling people. YOU NEED MORE PEOPLE LIKE HER!STEVE L.
Mary is so helpful and efficient. Will always go back to Mary! Thanks!WESLEY A.
excellent service. Made it very easy to take the trailer to this location. In and out within 5 minutes.Michael B.
El cliente no dejó un comentario.Jack M.
El cliente no dejó un comentario.dan S.
Everything was ExcellentChris T.
El cliente no dejó un comentario.Ashley P.
The service was awesome and super friendly! Easy pickup and drop off.Ben W.
Awesome people! Mary is amazing, very friendly, super efficient professional and seriously knows trailers, hitches and tow vehicles! Absolutely will go back for moving and storage. BlessingsDavid L.
Helpful and pleasant staffOliver H.
El cliente no dejó un comentario.WILLIAM D.
My experience was very positive due to Mary at the U Haul facility in Gypsum Colorado. Very efficient, kind and funny woman.Bonnie W.
David made everything super easy. Thank you.Mark T.
The only thing I didn't like was how much it ended up costing me. 286.00 for two days is outrageous!Slyvia S.
I returned my rental on a Monday (not a holiday) mid morning. Called the number in the gate. Was given verbal Instructions to get in and unhitch the unit. However I am older and my hands don't work. Luckily I had a friend with me and he was able to help. I would have never been able to to this myself. I was told someone would be there to help me. Good thing I had a friend with me to do uhauls job.Sherrie S.
El cliente no dejó un comentario.Hugh N.
Knowledgeable, quick and professional - everything you want with service. ¡Gracias!Jason B.
Even with Uhaul trying to charge me for a mileage overage when I was clearly below the approved mileage, Mary saw through the crap and didn't charge me. Unfortunately this whole uhaul experience has been awful. Even their attempt at a resolution falls short. I will be doing everything in my power to never give Uhaul a single dime again.Andrew C.
No sure you could. The lady was very helpful and pleasant to talk with. Very nice experienceRobert M.
El cliente no dejó un comentario.Mike F.
We found the online system confusing, and preferred to speak directly with staff at the pickup location. They were wonderful and made the process easy.Daniel B.
El cliente no dejó un comentario.Joseph M.
Mary was super helpful in checking us out.Lawrence M.
Nothing we can think of.MICHAEL M.
El cliente no dejó un comentario.paul J.
Had another great experience no issuesMatt B.
Everything was goodYafet A.
Excellent service and communication!Micheal S.
Wonderful experience at drop off. Experienced, professional, and courteous attendant seemed to know much more about the operation of the trailer than the individual who connected it incorrectly at the pickup location. Photos taken at pickup indicated clearly that the knob was not tightened, leading to the accident, inconvenience, and added cost.Anthony F.
El cliente no dejó un comentario.Tracy G.
El cliente no dejó un comentario.James A.
The women who assisted us was soo kind! She helped get us a better offer since we were going a little over 100 miles to move things to and from storage. I've used this location before while moving and will continue to do so the next time I moveKyle T.
Please put a usb direct connection in all of your vehicles. Lighter plugins are beyond old tech. Mary at this location is a star performer.Charles P.
El cliente no dejó un comentario.Roger B.
El cliente no dejó un comentario.TIMOTHY Z.
i had to drive 108 miles round trip just to pick this up when it should have been 3 miles down the road.steven L.
The woman who greeted me at the office couldn't have been nicer or more helpful. The whole experience was great.Lauren M.
El cliente no dejó un comentario.Gary G.
People were great. App was not working properly and the local representative wuickly adjusted and made the check out easyRuss M.
Mary was very polite and courteous. Her explanations were informative and well understood by me the client. Would definitely use this facility again. David HondaDavid H.
Better availability of trailers. Not the dealers fault but U-Haul should do a better job of dispersing equipment rather than having customers drive excessive distances for pickup.Joel B.
Mary was awesome! She made the process super easy. I scheduled an early pick up online and she was on point with everything.Christopher E.
Mary was outstanding during this busy time she was extremely busy and still had a great attitude and great professionalism !!!sheri P.
Did not like the check out via my phone!Glen S.
El cliente no dejó un comentario.Pamela G.
El cliente no dejó un comentario.JEREMIAH M.
El cliente no dejó un comentario.Paul A.
As always Mary was outstanding even in these unusual times.Terry S.
El cliente no dejó un comentario.Francis O T.
El cliente no dejó un comentario.Kim J.
El cliente no dejó un comentario.Carlos E.
El cliente no dejó un comentario.Darrel O.
Due to the circumstances of COVID, personally did not come in contact with personnel at this location but spoke to over phone to obtain code for gate to enter facility along with directions on return of vehicle. Person I spoke to was very friendly and personable but no direct contact with person.REBECCA W.
Easy drop off. Well handled with respect to the Covid-19 restrictions.Leon C.
The person who greeted us was very friendly and helpful. Made the check in process less than 5 minutes! A great experience and I would highly recommend Eagle Airport and Mini Storage for your Uhaul needs!Timothy W.
El cliente no dejó un comentario.Jona E.
None everything was asomeanna C.
The customer service was greatWilliam S.
Funny, how you guys do a survey on the pickup and drop-off locations but not on yourselves. The people on both ends were exceptional. However, there is no drop off in Breckenridge, CO so I delivered to Avon which was the closest location. After driving almost 2 hours in a snow storm to Avon, I found out the location there was closed for months. I called the hotline and the service there was poor. I then had to drive almost another hour to Gypsum. That's horrible on your end and the trucks are junk. Your dealers are way better than your support. Look in the mirror if you are going to do a survey and stop trying to get the dealers in trouble.Charles C.
They did a very nice job!??Dale N.
El cliente no dejó un comentario.Mitchell T.
Overall an excellent experience with great customer service from start to finish!James V.
El cliente no dejó un comentario.Rick G.
El cliente no dejó un comentario.Ryan P.
Extremely friendly and helpful staff!Michelle B.
Not much , Mary was a big helpallan B.
Nothing wrong with the locations, i was informed my trailer would be in Meeker, then it was switched to Rifle 40 miles away, not so bad. Then I was informed the closest location was Gypsum, over a hundred miles each way from Meeker. The representative in Gypsum was very helpful, but told me I had until 3:30 pm. Thursday to return the trailer. I received an email around 2:00 informing me I was late. The representative Andy was going to charge me until I explained my situation and I also couldn't unload my vehicle because the ratchet was rusty. I was told if I had any oil to put it on there. Not a good experienceTodd J.
Very friendly and helpful during the process. Mary was great!Ian L.
El cliente no dejó un comentario.Anthony F.
El cliente no dejó un comentario.John J.
The location is just like any other one, but the service was Excellent.. MJ was outstanding with her service. THANK YOU !!!!Jose G.
The customer service was awesome. She's as good as it gets.jeff J.
There are choices of other Uhaul locations in the area. I would highly recommend this location due to outstanding customer service. Eagle Airport car and mini storage, Gypsum Coloradoterry S.
Mary continues to offer the best UHAUL customer service I've experienced. Our county needs a 26 footer! I would rent it consistently if this location had one.Eric P.
Nothing, great experience.Damorial D.
Mary, the manager, went out of her way to accommodate my rental. She assured the availability of the truck when the Denver office said my on line rental was not available. And she personally picked me up at the airport, which I greatly appreciated. It saved me a pretty long walk from the airport. She should be commended for going the extra mile for customer service.Willard B.
Mary has more passion for customer service excellence than anyone I deal with. She puts her Heart into her work. Keep it up Mary!Eric P.
El cliente no dejó un comentario.William P.
Mary consistently offers the best service of all Uhaul Reps I've worked with. Thank you! Eric.Eric P.
Really great service. Love Mikki and MaryJohn J.
At the end of the day I ended up getting the truck I needed. Thanks for going above and beyond at this location.Jeramy M.
Mary was awesome!JD C.
El cliente no dejó un comentario.Jason Q.
El cliente no dejó un comentario.Mike C.
Female said there was no drop off locations in Canyon & we couldn't change the drop off location, however when we arrived to the town before our original destination we found out there were UHAUL dealers in the area & her lack of assistance caused us a â€œwrong destinationâ€ charge UHAUL CUSTOMERS BE AWARE OF ALL THISYESSENIA AND A D.
The car hauling trailer was very good, easy to use and pull.William W.
El cliente no dejó un comentario.James F.
Mary continues to be my favorite Uhaul Representative, because she is professional and very helpful!Eric P.
The lady at the pickup location in Gypsum was AWESOME she knew our desperate situation and had everything ready on short notice when we arrived.rudy S.