Customer Reviews for ESCO American Storage
(U-Haul Neighborhood Dealer)

30 reviews

65 Galonsky St   Brownsville, TX 78521

(956) 541-6013

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(956) 541-6013

65 Galonsky St
Brownsville, TX 78521

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Very bad experience for the 1st time very unfriendly and arrogant.

Dalia Mireles 
Rating:
5.0

Have enough dolleys on hand to fulfill the rental request

Ramiro Torres 
Rating:
1.0

This place is next to a gas station, but the tank was empty with only 46 miles showing till Empty. The truck needs maintenance on the front suspension. It smelled like wet dog and cigarettes inside. The last person that rented it left the back of it with trash and it was dirty.

LEAH POMYKAL 
Rating:
5.0

No improvement needed at least for Me great people to deal with from the begining up to the end !

isreal garcia 
Rating:
4.0

Staff were extremely helpful!

Colette Adams 
Rating:
5.0

Customer did not leave a comment.

Alfredo Obregon 
Rating:
5.0

Everything was great.

Jessica Garza 
Rating:
1.0

no drop off box or key box

ivan rodriguez 
Rating:
5.0

Think you're on the right track!

Jon Ehlert 
Rating:
5.0

Customer did not leave a comment.

Brenda Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Gary Willis 
Rating:
5.0

Customer did not leave a comment.

Roel Castillo 
Rating:
3.0

Customer did not leave a comment.

James McBroom 
Rating:
5.0

Agent had a genuine interest in assisting us with our needs. Professional, polite and service oriented. Made our experience a great one.

JOSE GONZALEZ 
Rating:
1.0

Need to have attendant available or a uhaul drop box. It was difficult to get the attention of an attendant. Need improvement on customer service.

ALFREDO HERNANDEZ 
Rating:
5.0

I had a terrible experience with UHaul in Harlingen. I was assigned to pick up my truck off Rangerville Rd at MoveIt Storage and they were closed! No way to get my truck. I had to drive to another UHaul location off Ed Carey Drive and they were amazing because the general manager found me a truck in Brownsville. He even called their location to make sure that they were open. Upon arrival in Brownsville I had excellent customer service. I will think twice about using uhaul in the future due to the 2 hour delay and having to drive 40 minutes to another city to pick up my truck.

Jennifer Perez 
Rating:
5.0

Customer did not leave a comment.

EDUARDO RAMIREZ 
Rating:
2.0

not happy either they are over charging us. customer service has not answered my calls on hold forever!!!!

Matilde Calzada 
Rating:
3.0

Customer did not leave a comment.

VALENTIN TREVINO 
Rating:
5.0

Customer did not leave a comment.

JACOB JUNIOR KUIPER 
Rating:
5.0

Customer did not leave a comment.

JOE HERNANDEZ CARABALLO 
Rating:
5.0

Served professionally and quickly. Very pleased.

David Ball 
Rating:
4.0

Customer did not leave a comment.

Sigani Arreola 
Rating:
5.0

Customer did not leave a comment.

Gerald Lee Alipit 
Rating:
4.0

The tie down loops in front were unusable.

Anthony Simpson 
Rating:
4.0

Customer did not leave a comment.

Gregorio Alvarado 
Rating:
3.0

So i ask the representative at the beginning of my trip if the equipment was full on gasoline. She said yes i just checked it. When i got on the vehicle i notice it was 3/4 of the tank full. I didnt make fus about since i was on a hurry. But yeah she definitely lied or she was incompetent on her job. Other than that the vehicle was great.

Guadalupe Romero 
Rating:
5.0

Customer did not leave a comment.

Jose Felix 
Rating:
3.0

Please explain clearly on the charges of the vehicles. We were so dissatisfied with this service. Won’t rent anymore!!

PATTY GONZALEZ 
Rating:
4.0

The lady was talking with her mouth full. No one went out to look at the equipment

carlos sanchez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top