Customer Reviews for Dynamic Training Centre
(Distribuidor de U-Haul del vecindario)

1,569 comentarios

96 Hodgson Rd   Fredericton, NB E3C2G4

(506) 454-6381

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 8 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 3 p. m.
Horario especial
  • 7/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(506) 454-6381

96 Hodgson Rd
Fredericton, NB E3C2G4

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 8 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 3 p. m.
Horario especial
  • 7/1/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Keep fuel in your trucks and don't expect the customer to add the fuel @the time of the rental. And I put in 120 dollars  and got No credit when I returned the vehicle. Lot more in it when I started out for the day.

albert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine T. 
Clasificación:
5.0

I was desperate for a rental vehicle. The pickup truck I rented was a modern and very comfortable vehicle that allowed me to have an incredibly successful trip. Thank you for being so helpful and offering a good rate for a 400 km trip.

Andrew T. 
Clasificación:
3.0

Truck wasn't very clean when we picked it up, I didn't make a big deal about it and returned it in the same state only to be charged a $50 cleaning fee. Also, the online return was very frustrating - I could not get past the verify location. I called the help and was transferred to three people and on hold for over 30 minutes before someone with a different phone did it for me. It was a huge waste of my time and very frustrating. Lastly there was issues with my billing that I am yet to resolve, if I had any choice in the matter I would not use uhaul again.

Axiom E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
2.0

The location is not very convenient or central . The equipment was very clean but there is something wring with the transmission. I was charged a cleaning fee but there was no broom available to sweep it out.

Sheila L. 
Clasificación:
3.0

As I said, picked up the truck completely empty. Dropped it just under a 1/4 . Then I was charged $50 because they said it wasn't right at a quarter and that is UHauls policy. Give at truck empty then charge the customer $50 for returning it with fuel????

Robert B. 
Clasificación:
5.0

The equipment was very clean, and the staff great to deal with and I have no issues with the way I was treated. I will however mention that upon my return the " Change Oil Soon Light" came on. Now personally I have been late on an oil change and this issue could simply have been it just didn't receive one prior to my departure, understanding I travelled over 1000km. Regardless, this is not my first time renting from this specific location nor will it be my last.

David H. 
Clasificación:
5.0

Service was amazing. Very friendly and went above and beyond. More than I can say for the service we got in Newmarket, ON when we rented there last year.

Jennifer B. 
Clasificación:
3.0

While this location was fine, this was not the location I was originally told to return the truck. I was sent to an invalid location. I had to call to find a different location. The person I spoke with on the phone was rude and suggested I changed my return location to Hartwell vs Fredericton (which is what it always was). When I told her it was always Fredericton, her response was "I am just telling you what my eyes see". I was finally given a different location and returned the vehicle. Between the incidents at both pickup and drop off, this was not a smooth and easy experience. I was very disappointed and would think twice before recommending based this experience.

Judith M. 
Clasificación:
4.0

When I rented the vehicle it was about $15 shy of being a full tank of gas. The attendant told me that I could bring the vehicle back at the same level as I received however, it was difficult to know how to fill it to a level that was less than full. I returned the vehicle at almost full but was not reimbursed for having filled it beyond the initial level (was told by the attendant that they could not reimburse me). I was disappointed, in any case. Perhaps the policy should require a full tank upon renting or a reimbursement, if there's a discrepancy as per my situation.

Cathy G. 
Clasificación:
5.0

Friendly, courteous service.

John L. 
Clasificación:
5.0

Location yes, staff, not so much!!

Paul M. 
Clasificación:
5.0

I did notice some garbage in the cab of the cargo van when I got in and the cup holders were very dirty as well when I first got in.

Chloe W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS V. 
Clasificación:
4.0

Nothing.. everything was easy when are applying to use/rent their van or truck and the staff very friendly. Great job!

jessie D. 
Clasificación:
5.0

Fabulous plus helped me with recommendations for someone to help me move

rose W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha B. 
Clasificación:
5.0

Perfect customer service

Przemyslaw K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamer S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Troy H. 
Clasificación:
5.0

First off, I was able to upgrade to a larger truck with no problems. Very grateful for that. Counter service was fantastic. Truck was running and park for us to leave after completing standard paperwork. There was no inspection or walk around of truck before we drove off. I did take the insurance for the time of contract. The timing for my move was more than one day even though it was a local move. During the time the truck was parked we had heavy rain. The truck leaked causing damage to a mattress. The mattress was in a zipped water resistant bag but did receive water damage. Very disappointing. When truck was returned damage to windshield was brought to attention. My son was the only driver of the truck and knows this did not happen while he was driving this vehicle. Overall the truck did work well. I am hoping for reimbursement of mattress as it may no longer be useable.

Brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JeanMarc G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tobey C. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICOLEMYRIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvain B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Harrison B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yarrow M. 
Clasificación:
1.0

Arrive 10 min late and was charge a full day of renting. Unacceptable.

Danny B. 
Clasificación:
5.0

Nothing to add. Great experience.

Bill P. 
Clasificación:
5.0

El cliente no dejó un comentario.

cameron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvain B. 
Clasificación:
5.0

El cliente no dejó un comentario.

shaun G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian D. 
Clasificación:
4.0

The tires would never pass an inspection! The truck needs an alignment NOW ! The driver side windshield wipers loose.and I had to adjust it twice, and furthermore both wipers need replacing. In my humble opinion the cab was not clean. There wasn't any garbage, but it needed a wipe down and the last customer smoked inside.

john T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiwath O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathieu P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

April K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patria W. 
Clasificación:
5.0

Very good service. Helpful and pleasant people. Gracias

Paul D. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANE G. 
Clasificación:
3.0

The van I got wasn't clean inside and it smelled. The floor was dirty in the cab and the windshield inside was filthy. Your prices are too high for mileage. Charge a rental fee and get rid of the mileage fees. You would rent far more vehicles

Boyd M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvain B. 
Clasificación:
4.0

There are a number of businesses in on location. A bell to ring would be nice as I had to go search for help when I got there. There was a representative in the yard upon drop off. He said" Hi let me get my gloves, we'll be parking over there so you can get started and I'll guide you in a moment." Less than 5 minutes from arriving to leaving. Excellent.

Dan K. 
Clasificación:
5.0

I have no sugestions

Dan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
4.0

The lockbox where the key was stored was difficult to open. It was frustrating.

Christina V. 
Clasificación:
5.0

Excellent service. Best place to rent!

shaun G. 
Clasificación:
5.0

Truck worked perfect, no issues at all.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn C. 
Clasificación:
2.0

Not a fan of the 20$ after hours drop off fee--especially when I returned the truck a day early.

Courtney C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glenn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BobbieJo T. 
Clasificación:
5.0

First time renting a uhaul and it was a positive experience. Would rent again.

marc V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keegan M. 
Clasificación:
3.0

The truck had a major leak in the cargo. The middle of the cargo on each side where there are screws. Yes it rained during the 2 days we had our belongings in the truck, however it shouldn't soak your belongings. We mentioned it to the staff at the location but it didn't seem to trigger a reaction on their part. No apologies or compensation were offered.

nadia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian C. 
Clasificación:
5.0

Owner provides excellent service

Camille D. 
Clasificación:
3.0

More staff on when the shift starts to process customers quicker. We had to wait 20+ minutes.

Jay P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie T. 
Clasificación:
5.0

I received excellent customer service. The 4x8 Cargo trailer was in excellent condition and remained dry despite heavy rain. ¡Gracias!

Glen M. 
Clasificación:
5.0

Very nice people working there.

Marcel L. 
Clasificación:
5.0

The guys and owner that work there are excellent. Very good with customer, honest, practical. I have been there twice in the last year, same experience each time and I would say they were excellent. They are that good. one of my best experiences, pick up and return and the guys always come out and hook up and unhook. Mentioned to my son on way out, if you ever own your own business, that is the way you serve a customer..

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTY A. 
Clasificación:
5.0

Not a lot to improve on really, these guys were very quick and professional in getting me a trailer and sending me on my way!

kendall A. 
Clasificación:
5.0

Nothing. everything was great.

G LINTON R. 
Clasificación:
5.0

It was a very smooth transaction and experience.

kim G. 
Clasificación:
5.0

The guy was super awesome and through. Asked the pertanent safety questions. As a licensed mechanic who works with a large fleet of different equipment I personally valued his questions and assistance.

Matt T. 
Clasificación:
1.0

Truck did not have a full tank of gas. they tried to charge me $50 for a cleaning fee for nothing to clean out of the truck. Seems like a scam to try and over charge for a service. Will not use this company again.

Kathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy W. 
Clasificación:
5.0

Extraordinario servicio al cliente

Pam G. 
Clasificación:
5.0

Great Service!

Fred C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdel F. 
Clasificación:
2.0

There were crumbs, old food and garbage in the cab of the truck when we arrived. The seats hadn't even been wiped off. We had originally booked a 10 foot truck with a 10 AM pick up time. By the time we were said and done all they had available for us was a 26 foot truck with a pick up time at noon Even though I had booked over a month in advance. Our gas charges were substantially higher because of the size of the truck. We were not happy at all with the experience.

Katrina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
2.0

The process of renting was great since first step at reservation, picking up the truck from 96 Hodgson Dr, Fredericton. I used the truck and filled it up with fuel up to the same level as I took it and returned keys after working hours. Today I got the receipt showing that they are charging me 8LT of fuel for $15.97. This is not acceptable at all, this is the 2nd time I am being charged for fuel even after returning the truck with the same level. Making profit from customers in that way is not professional at all!

Tarek C. 
Clasificación:
5.0

Everything went smoothly and staff were extremely polite and considerate. Good experience overall!

Melissa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian C. 
Clasificación:
5.0

Drop off location was excellent. The gentleman who assisted on the return was polite and professional.

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benoit V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Natalie F. 
Clasificación:
5.0

Couldn't have been easier.

Ernie M. 
Clasificación:
2.0

The vehicle was not clean. Oil change was well overdue. No windshield washer in the reservoir. The U-Haul number was not working. Vehicle had US plate and I was calling from Canada.

Diane L. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba