We picked up the trailer and drove to where we needed to go. On the way I had to go to the washroom and I noticed the lights were not working. When I returned the trailer, I told him the lights were not working and he said they were.. he said I must have jackknifed it and pulled out the wires. I said I only drove straight and had no need to back up. He said well it looks like you don't know how to backup like most people and that I must have pulled the wires out. I finally said I didn't but that whatever happened I was sorry. I do not appreciate being told I am a liar. He was extremely rude.Sandy F.
Customer Reviews for Dynamic Training Centre
(Distribuidor de U-Haul del vecindario)
Fredericton, NB E3C2G4
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 8 a. m. - 8 p. m.
- Vie.: 8 a. m. - 7 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 3 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I got a $5 charge for cleaning and I brought the trailer back as clean as it was picked up.Joseph M.
Everything was ready at time as booked, SebastiÃ¡n went above and beyond the call of duty to help me out with the truck ðŸ‘ðŸ‘at the DooleyMaher A.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Marty Wendall A.
Everything went smoothly was very happyBrian B.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Ryan M.
Very professional and efficient service.Mike D.
El cliente no dejó un comentario.Erik P.
Excellent customer service!Reid E.
It would be nice to pick up a vehicle that wasn't covered in dust (interior), had a clean windshield and didn't have a warning light saying â€œ change engine oil soonâ€ on as you begin an 8 and a half hour journey. Overall, the message sent to me the customer wasâ€¦we don't care. Not a good impression to project. It wouldn't have taken someone very long to wipe off the dash and squeegee the windshield. Simple stuff really.Terry S.
El cliente no dejó un comentario.Shogonya Kaskile M.
El cliente no dejó un comentario.Luc M B.
I love the greeting I got from the friendly dog.Robert W.
El cliente no dejó un comentario.Tim Q.
El cliente no dejó un comentario.Rodd L.
The drop off location was extremely dirty. The clerk did not have time to process our paperwork...it arrived a couple days later via email.Lenard K.
Drop off location was extremely dirty. Staff did not have time to process paperwork in the moment.Linda K.
Every time I need a trailer I call the same Fredericton location as the staff are awesome and trailers always available!CHRISTOPHER M.
El cliente no dejó un comentario.Maria Lee B.
El cliente no dejó un comentario.danny M.
El cliente no dejó un comentario.TROY A.
El cliente no dejó un comentario.Steve L.
El cliente no dejó un comentario.Victoria Lynn G.
El cliente no dejó un comentario.sheldon I.
El cliente no dejó un comentario.Katya A.
El cliente no dejó un comentario.Adam J.
El cliente no dejó un comentario.Anto Kiran A.
Pat was amazing to deal with. He answered any questions or concerns regarding the rental of the pickup truck. He made himself available after hours. 5 start customer service at this location. Upon arrival rental was ready to go and drop off was even easier at his location. Highly recommend this location for anyone requiring use of a Uhaul vehicle.Rhonda H.
El cliente no dejó un comentario.Keilty J.
El cliente no dejó un comentario.Calvin John D.
El cliente no dejó un comentario.David Gordon M.
El cliente no dejó un comentario.Willis A.
El cliente no dejó un comentario.Brigitte R.
El cliente no dejó un comentario.Scott C.
The truck was very ruff and uncomfortable to drive and really straining on the Back, I would have hated to have to have used this truck on any longer of a drive than what I had, also I was told that the Km, I was going were all covered under my rental and this was NOT the Case as when I returned the truck I was charged $75.00 more for EXTRA Km, so am Very Disappointed in being charged more when I was told it was ALL included by were I was moving to and then returning the truck back to were I rented it.Mary Genevieve H.
El cliente no dejó un comentario.STEVEN JOHN R.
Excellent service!Roger F.
El cliente no dejó un comentario.Allen F.
Vehicle was not available at time promised Previous client did not bring back when promised and I was not notified screwed up my plan for the day and no other local u hauls had units either. Should I still have had to pay full price? I did not ask about about price when I rented or returned. I imagine the guy that was late paid for another day and I paid so you got 3 days rental and unit out for 2 days you win and I am inconvenienced !Blaine I.
Excellent customer service!Reid E.
I picked a location because it was close to my home and got there in time to pick the truck up. I wasted about an hour only to be told to go to another location to pick up a truck. Funny enough after all the hustle and bustle you guys over charged me on my ðŸ'³. Y'all ain't ready for me yet. ðŸ¤¬ðŸ¤¬ðŸ¤¬Albert A.
Little to add. Tx.Bob M.
El cliente no dejó un comentario.Lisa R.
El cliente no dejó un comentario.Elsie W.
El cliente no dejó un comentario.ROLAND BART D.
Simple and easy - Awesome!lilianne L.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.mike H.
I found that having to use cell phone for some of the transactions especially the return was troublesome/bothersome. I didn't check that specific email until after I had returned the keys and contract papers to the drop off box. I had returned the vehicle that same day (by 4 PM) as I picked up, although I had rented for 2 days. I was under the impression that early return meant a possible discount, and if I had read that email, and followed the return instructions, maybe that would have happened? It should be stated by the rental agent to read ALL texts from UHAUL.Allan P.
Everything was great ðŸ‘ amazing customer service..Julie D.
I found that Uhaul was both clean and affordable.lana G.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Jonathan S.
I am happy with check in and rental but â€¦â€¦â€¦ I dropped the trailer off just before 8 in the morning. There was not anyone at the location so I proceeded to unhook the trailer near the back of the yard close to the other trailers. I went inside and told the gentleman that I was dropping off the trailer, he said fine and that was it. When I check my credit card later in the day, I noticed that I had received a charge for $28.75. This was on top of the $91.88 for the original rental of the trailer. I called and inquired about the additional charge and was told that it was for parking the trailer and blocking part of the driveway behind the rental trailers. I will say that yes it possibly did block part of the entrance but it's a very large driveway with lots of room to get in and out. By just applying a charge to my credit card without informing me is not very good business practice in my mind. The gentleman did not come out to let me know that I parked in the wrong place, and as he drove in the yard when he got to work he would have seen where I was dropping the trailer and should have said something to me at that point not put a charge on my card without informing me. Not very impressed.Tony A.
The U-Haul smelled so bad like someone used the back of it as a bathroom, and the store smelled like wet dog and it's not great to let a dog run around because some people are allergic and it's not disclosed that there are animals there.Stephen L.
El cliente no dejó un comentario.Michael P.
Gave a $10 discount for a truck whose ramp was broken although it took a toll on us putting items in truck using stepJacquelyn H.
Super friendly representative. I definitely recommend this location. 5 stars plusðŸŒŸDwayne F.
great serviceSteve W.
El cliente no dejó un comentario.Kristin B.
The prices are outrageously expensiveEmma M.
With only one person on staff, sometimes the wait can be long. Most of the time it's not an issue, just occasionally.Brian K.
El cliente no dejó un comentario.Joselyne De Los L.
The worker was super friendly, I accidentally scheduled mine for 9pm in stead of am and he said he would call me as soon as another one came available. I ended up getting called an hour and a half later! Amazing.Victoria G.
Waiting line was too long and for each customer he was taking about 10mim when there are already 3 people waiting in line. Plus the items(trolly) I booked online around 20 days back wasn't even reserved. Then what's the point of booking weeks back.Prateek S.
Staff here were responsive and helpful for drop-off. Doesn't really make up for the bungled order, but was certainly appreciated at the end of a long trip.JAMES EUSTACE W.
El cliente no dejó un comentario.larry S.
Everything was great.Nathan James C.
I would not recommend 24/7 truck share. I was not able to do anything on the website, as it kept crashing. Pictures that were available to approve or disagree with were not even pictures of the same truck, nor were they even pictures of a truck in any of the Fredericton UHaul locations. I had a terrible experience. Additionally, I was charged for 3 days instead of 2, and customer service on the live chat was not of any help to me. I was extremely dissatisfied with the 24/7 truck share. In person service was excellent.Emma M.
El cliente no dejó un comentario.Rick W.
El cliente no dejó un comentario.Oluwaseun A.
El cliente no dejó un comentario.gary C.
I thought this location was very efficient and the pickup they supplied me with was more than satisfactory.Sandra G.
When renting a Uhaul Trucks the Rates for mileage shouls be in Kilometers not Miles (It's deceiving and does not reflected what Canadian are used to...Km.Neil D.
Not a thing. Courteous, professional staff. Two thumbs up ðŸ'ðŸ'Michael M.
Not a thing the staff were kind and considerate, and very informative very pleasant to deal with hollyn all I had a great experience with this location I would definitely recommend them to my friendschris N.
El cliente no dejó un comentario.Ziyi Z.
El cliente no dejó un comentario.John L.
Not impressed with the trailer rental. Once I was able to get to the high way, you could really notice the trailer dragging. After I was able to get turned around at an exit and returned to U-haul, I found the hubs of the trailer extremely hot and told the representative, he said there was noting he could do because it was longer then 15 min, and couldn't help me. I build transport trailers for a living and know what I am talking about. I have rented from U-haul and have had no issues, now I wonder what was the point of the extra insurance why shouldn't it have covered the defective trailer. Will never go backMalcolm M.
The truck was not clean. Lots of bug splatter on windshield. Can't comment on how well it was maintained. Relatively new truck.Wade S.
El cliente no dejó un comentario.Emmanuelle D.
The truck did not steer good. It ket on turning to the right side and I had to try to keep it in the middle of the road the whole time. Also the A/C was barely working. Not the best experience. I always got good service from U-haul this is the only time It disappoints. Thanks AlmoAlmo A.
El cliente no dejó un comentario.fanbao M.
Great experience very friendly and professional.mike L.
El cliente no dejó un comentario.Daniel C.
Dropped off after hours and called support line.Gordon Glenn W.
Great services from the employeePhillippe B.
El cliente no dejó un comentario.Suzanne Lynne R.
Prices are reasonable but misleading. Advertising for price per day but does not state per mileage. At a glance two days looks like $40 but in reality it is not. Other that that the facility was clean, service representative was friendly and accommodating. I've used this place before. Highly recommended itJudy J.
El cliente no dejó un comentario.PAULDOUGLAS P.
El cliente no dejó un comentario.Trevor M.
Have current pictures of equipment on the website for customers to verify condition.Fintan M.
Quick service.TERRY-ANNE D.
El cliente no dejó un comentario.Norman D.
El cliente no dejó un comentario.Morgan G.
It was great! An organized, easy UHaul experience that added to creating one of the smoothest moves I've ever done.Jessie-Anne P.
El cliente no dejó un comentario.Tammy B.
The guy at the counter was awesome. Can't remember his name but he was really welcoming.Amelie S.