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ADAM D.
Customer Reviews for Durango Ski And Patio
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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People were very helpful and friendly. No complaints.
Nicoletta B.Super friendly and very helpful. Sage is willing to help out with any information if your new to the area and very nice crew altogether
NIEDA J. | Overall ExperienceI really like that Uhaul now calls us to let us know where the equipment is located. That is a huge addition.
Heidi G.Representative should make a visual inspection of truck with customer before truck is driven off rental location. Number of furniture blankets in pack should be verified.
Linda H.Servicio amable
Maria R.digital renting and return is very convenient and fast, but i still wish there was a paper trail of my rental. overall, flawless experience
Douglas M.I had to complain about how dirty the truck was and ask for a broom to sweep out back of 10' truck. And had no choice as I had confirmed pick up. Also I had to ask to have fluids and tire pressure checked. Once I got into truck it smelled of cigarettes and wheels were muddy.
Violet L.The couple problems with the truck were nothing major at all, stuff easily overlooked on a rainy day when you are just looking for damage and trying to get a quick inspection done before the next renter needs it and a leak that only showed up in a heavy monsoon not normal rain. can't fault the location for any of it. Great customer service, better than the 3 others in town I have dealt with absolutely next time I need a truck or trailer out of Durango I will use this location Sadly fell in love with the 2021 GMC 2500:10ft truck and was heartbroken I could only have it for a week.
Brandon M.Personnel greeted me as I pulled in. Took only a few minutes to park & unhook trailer. I like their large lot for maneuvering vehicle & trailer.
Tim D.Great units and location. Staff was super helpful, professional, and nice! Highly recommend!!!
Jane M. | Overall ExperienceThe woman that checked me out was extremely quick and efficient. One tiedown strap was badly frayed and unusable
Norman L.Sage is an outstanding employee and deserves recognition for seeing that my experience went without hiccups. Thanks Sage
Andrew M.Very friendly and helpful agent, helped in any way he could. Very professional!
Odelia N.The moving van was should never have left the lot. There were two bald tires the outside of the duallys that had to be replaced. There was a chip in the windshield might have been filled the windshield was streaking messy and there was a little Debbie snack donut thing behind the seat on the passenger side telling me this truck had not been cleaned.
Kim J.Usually a nice location but this truck was not cleaned up and the brakes were pretty weak.
Steven S.The drop-off representative did not seem attentive to the issue we had on the road with the seal leak and sounds.
Julie W.Open the store before 10am.
JOHN L.This location, on 160 West, beside the quick lube business, was excellent. Very rapid paperwork process, truck clean and ready to go. Uhaul renters in Durango take note: the uhaul facility out toward Walmart and near the car dealership and camper sales facility, was so creepy and disgusting that my wife felt uncomfortable there with me. I'm sure that people are living in the adjacent storage units and the facility is is so old, rundown, nasty dirty and just plain weird, that it should be leveled and redeveloped. While the folks there are pleasant, I doubt they even notice the filth.
James W.Great service.
Mike B.It was everything I needed, with a smile ! 👍
EDWARD G.I got equipment to the agreed destination. I checked it in and paid another $189.00. They called me three days later to say I did not turn equipment in. Then I was sent another bill for $600.00. Very poor customer relations.
Larae C.Tony was great to work with and everything was in order. Very professional, polite and efficient. Will definitely rent from here again. Ubicación de fácil acceso
Randal R.Great value - great location.
Brenda A.Excellent customer service!
Paul G.Drop off was quick and easy. Large selection of Uhaul vehicles/trailers at this location.
Tim D.Great service at drop off. Made it very quick and easy. I'm very pleased.
John A.They were great! Very quick and easy drop off.
Ladonna C.It was pretty dirty on the outside when I got it.
Dylan M.I think your service has been excellent!
STEPHANIE S.Vehicle was very muddy when I picked it up
Evan L.Friendly folks and really good service, would rent here again
AYLA O.The online 24/7 return process was not user friendly. The in person process worked well. Gracias.
Lanier N.The trailers that are equipped with brakes need to have actual brakes. Not just breakaway brakes because the vehicle uses a lot of pad to stop a fully loaded trailer all the time. The trailers also should have a spare tire with it. It is so stupid that they don't because I could've been 2 miles from my destination and had to wait 4 hours to change a tire. I blew one 30 miles from my destination and waited 3 hours for it to be changed and towed at 2 am. It would save a lot of people a lot of headache if the trailers had a spare tire.
Collin T.This location was by far the best in the local area. I've rented several units from around Durango and the staff at this location was the friendliest and most professional. Thank you for making our renting experience so fast and seamless.
Cody S.Very Helpful and friendly.
ERIC F.